Are you passionate about providing excellent service and supporting customers to have smooth journeys? Do you want to be part of a leading Scottish environmental charity delivering solutions for low carbon living? We are looking for an enthusiastic individual to join our growing team as a Household Support Officer, supporting the delivery of energy efficiency upgrade projects across Scotland.

As Household Support Officer, you will assist householders who are having energy efficiency upgrades installed in their homes. From explaining the steps involved to resolving any complaints, your role will be to work with a range of stakeholders to ensure that householders receive excellent service throughout. You’ll have the ability to resolve problems, implement lessons learned and work across the team to support our range of projects. Ideally, you’ll have knowledge of the environmental sector, however having an excellent track record in customer service is really the key to this role.

You will be engaging with householders over the phone, by email and in person, in their homes and at events. The ability to travel to different sites across Scotland is an essential. The role will require occasional driving of fleet vehicles to attend sites throughout the South East of Scotland. If you do not currently have a full driver’s licence, in your application please highlight how you would achieve this.

Your nearest office will be in Edinburgh, and we encourage people to meet with colleagues regularly. We offer flexible working patterns to support your life outside work, with part time hours available (at a minimum of 21 hours per week).

About us

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

The energy crisis, rising energy prices and climate change continue to affect households across rural Scotland. We have an exciting opportunity for a motivated individual to join the Home Energy Scotland Highlands & Islands team, providing advice and support to householders across the Western Isles.

As a Home Energy Officer, you will deliver clear, independent and impartial advice on energy efficiency, renewable technologies and affordable warmth, helping people reduce energy costs and carbon emissions while keeping their homes warm.

You will be an excellent communicator with good numeracy skills and an understanding of domestic energy use. The role requires occasional travel, including overnight stays, and the ability to work both independently and as part of a team.

If you are passionate about low-carbon living and supporting local communities, we would love to hear from you. Full training will be provided.

To be eligible for this role, you must live within the Western Isles (Na h-Eileanan Siar) local authority area.

About us

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Are you experienced in building community power or supporting communities to get active through walking or cycling schemes?

Are you experienced in building community power and running projects which support communities facing barriers to build their efficacy?

Are you passionate about raising the voices of communities that are most affected by climate but which are least often heard? If so we’d love to hear from you!

We are particularly keen to hear from people who experience marginalisation and minoritisation or who are often excluded from decision-making processes. For example, people of colour; people from working-class backgrounds; people from LGBTQ and migrant communities; care-experienced young people and people with disabilities.

About us

Parents for Future Scotland became a charity two years ago as a result of grassroots parent organising and is now a small self-employed staff team with a growing network of activists. We seek to make climate action the norm among all parents in Scotland. We are in the midst of a big step change, increasing our influence and reach across the country, and we need you to help us in doing so. This post will be the first of its kind within the organisation.

About the role

We are seeking an enthusiastic and highly-motivated Community Project Manager to lead the delivery of our Active Travel and Clean Air Project across 10 Edinburgh schools. This role combines project management, community engagement and partnership development. You will work directly with parents, schools, as well as local council and community partners to increase active and sustainable travel, establish and strengthen walking and bike buses , deliver air-pollution awareness activities, and build long-term community leadership. The successful candidate will play a key role in supporting schools to develop tailored action plans, empowering parents to lead change within their communities and ensuring active travel schemes become sustainable beyond the life of the project.

Key responsibilities

• Work with the Learning For Sustainability lead within Edinburgh City Council to onboard schools where necessary.
• Set clear expectations with schools on what they will need to deliver in order to take part in our clean air project.
• Establish excellent relationships with key staff in schools and maintain regular contact in order to support the delivery and promotion of the project.
• Identify and up-skill community “leads” within each school community, giving them the skills/confidence to organise and lead their own self-sustaining active travel initiatives.
• Support the running of active travel schemes on the ground in the mornings term-time (Mon - Friday) until they become self-sustaining.
• Develop bespoke active travel action plans for each participating school and an overall work plan/strategy which demonstrates how the project will meet wider organisational goals.
• Encourage peer-to-peer learning and knowledge sharing amongst school groups.
• Build a pool of volunteers who can deliver air pollution workshops in schools through (1) training volunteers in workshop facilitation skills and the content of our air pollution workshops (2) setting up workshops with participating schools
• Post on our socials regularly and be an active member on our WhatsApp community
• Monitor project outcomes and ensure delivery against targets.
• Maintain accurate records, collect monitoring data and contribute to project reporting.
• Work closely with partner organisations, local authorities and schools to maximise project impact.
• Promote a strong understanding of Parents For Future Scotland amongst parent communities, within your local authority and with partner organisations, and support parents to become organisation members.
• Share learning and best practice through local and national networks.
• Contribute to wider discussions on active travel, climate action and public health.

Skills and experience

• You must be able to competently ride a bike.
• You must be a qualified Cycle Ride Leader and First Aid trained or be willing to complete the training at your own expense within the first 3 months of starting.
• The candidate will be our ambassador on the ground. It is vital that they feel inspired by our vision, mission and aims, and that they have a proven ability to motivate and inspire others.
• Experience of delivering and managing community projects.
• Proven ability to tailor messaging to different audiences.
• Proven experience of creating strong relationships with partner organisations, communities facing additional barriers and local councils.
• Proven experience of building the skills, confidence and capacities of communities.
• Experience of devising and facilitating workshops, meetings and community discussions.
• Experience of conducting monitoring and evaluation and report writing.
• An understanding of active travel, public health, environmental issues or behaviour change.
• An understanding of social justice perspectives and the systems that cause climate breakdown

Desirable

• Previous experience of working on sustainability and/or active travel-related community projects or initiatives.

What we offer

• 3 days per week on a self-employed basis at £200 per day for 28 weeks (term-time) from August - 31st March (£16,800 in total)
• Flexible work environment with flexible hours (although this role will require that you are able to be present for the school commute up to five mornings per week (Mon- Fri term-time). For this reason we will only consider applicants who live in or nearby Edinburgh.
• Working from home (with team check-ins regularly).
• We are a fledgling organisation so your skills/expertise will help shape our direction.

We’re excited to be recruiting a Policy & Advocacy Manager to help shape and deliver WWF Scotland’s policy and advocacy work, influencing decisions that support a future where people and nature can thrive together.

Reporting directly to the Head of Policy & Advocacy (Scotland), you’ll lead on defined areas of environmental policy while contributing flexibly across a wider range of priorities, projects and campaigns.

You’ll help lead work to build political and public understanding of WWF Scotland’s priorities, develop evidence-based policy solutions and strengthen support for change across government, parliament, the third sector, business and wider society.

This is a varied and influential role combining policy development, research, advocacy, stakeholder engagement and project leadership. You’ll monitor and analyse relevant Scottish Government policy and legislation, identify policy solutions, develop clear and persuasive briefings and advocate WWF’s positions with Scottish Ministers, MSPs, civil servants, parliamentary committees and other senior stakeholders.

Working closely with communications and public affairs colleagues, you’ll also help turn complex policy and research into compelling stories, messages and public-facing content. You will represent WWF Scotland in the media and at external events, helping to protect and strengthen our reputation as an authoritative and trusted voice.

You’ll build strong partnerships with coalitions and organisations across Scotland, while working closely with WWF-UK colleagues to ensure devolved perspectives are reflected across wider policy, programme and advocacy work.

You’ll also lead or support the development and delivery of policy projects and programmes, including identifying funding opportunities, securing support and coordinating work across internal and external teams.

We’re looking for someone who combines strategic thinking with a strong grasp of policy detail. You’ll be a confident communicator and relationship builder, comfortable working in complex and fast-moving environments and motivated by the opportunity to influence change for nature and climate.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

• Significant demonstrable experience of developing and influencing policy through government, parliament or public affairs activity
• Strong understanding of the Scottish political and policy environment, including the role of the Scottish Government and Scottish Parliament
• Strong policy analysis skills, with the ability to use research and evidence to develop credible and practical policy solutions
• Experience writing clear, persuasive briefings, consultation responses or policy recommendations for different audiences
• Excellent written and verbal communication skills, with the ability to explain complex issues clearly, accurately and persuasively
• Strong stakeholder engagement, relationship-building and influencing skills, with the confidence to work with senior decision-makers across government, politics, the third sector and civil society
• Track record of delivering or commissioning research and managing associated budgets or suppliers
• Excellent organisational and project management skills, with the ability to manage competing priorities, deadlines and workstreams
• Experience identifying funding opportunities and contributing to successful proposals for policy, programme or project work
• Experience considering diversity, equity and inclusion when developing policy, programmes or solutions

Desirable

• Experience influencing policy specifically within the Scottish Government or Scottish Parliament
• Experience leading meetings with Ministers, MSPs, special advisers, senior civil servants or parliamentary committees
• Experience acting as a spokesperson in broadcast, print or digital media
• Experience developing public-facing communications, campaigns or stories from policy and research
• Experience working through coalitions, alliances or formal partnerships
• Experience leading projects, programmes or cross-functional teams including in a matrix structure

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
• Flexible working options, to support your work life balance
• 7.5% employer contribution to pension, rising to 10% with employee contribution
• Learning and development opportunities to help you grow
• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our WWF Scotland office, on Princes Street in Edinburgh

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout at recruitment@wwf.org.uk.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.