Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

Our Turning Point Scotland Services in Turnaround are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

As a Service Co-ordinator, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

The Turning Point Scotland Turnaround service delivers focused services that address the complex and interrelated issues of offending behaviour and problematic use of alcohol and other drugs. In 2018, we redesigned our service to also include a Throughcare model.

Since 2007, we have worked alongside councils and social work departments within 22 local authorities including Angus, Argyll & Bute, Clackmannanshire, Dumfries & Galloway, East Ayrshire, East Dunbartonshire, East Renfrewshire, Fife, Inverclyde, North Ayrshire, Renfrewshire, South Ayrshire, South Lanarkshire and West Dunbartonshire.

An asset-based approach has been adopted to help increase an individual’s self-awareness, self-esteem and confidence. Self-development and reflection are key to an individual when putting into practice the skills and learning achieved within the service to help sustain their recovery and offending behaviour.

We value lived experience, please click here to read more about our views.

We welcome applications from all candidates who are eligible to work in the United Kingdom. However, we are not able to sponsor visas.

Turning Point Scotland offers a Salary Matching opportunity within the pay points of the role and based on experience.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen – not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

The Gambling Harms Development Worker is dedicated to engaging and supporting individuals as they navigate gambling-related harms and intersecting challenges of homelessness, substance use, and mental ill health. This role facilitates the development of positive social networks and the practical skills necessary to address complexities in a trauma-informed way.

Embedded within a team of skilled practitioners, the role focuses on creating psychologically safe environments that foster connection, empowerment, and the opportunity for the people we support to influence projects through co-design.

The Development Worker is responsible for delivering person-centred support, promoting a culture of leadership and supporting risk-informed decision-making. Utilising a human rights-based approach, the worker ensures that all individuals have their rights upheld, assisting them in overcoming systemic barriers and accessing pathways required to live a life free from harm.

Operating nationally across Scotland, the Gambling Harms Team provides essential support and upskilling with a primary focus on existing Simon Community Scotland services in Edinburgh, Glasgow, Lanarkshire, Ayrshire and Perth.

In addition to visiting services to engage with the people we support and staff, the team connects with external stakeholders and maintains a presence in community spaces to reach the general public and professional partners.

We utilise a hybrid working model that combines remote flexibility with in-person collaboration. While typical hours are Monday to Friday, 9 am to 5 pm, this role requires a high degree of flexibility. This includes a willingness to work unsocial hours and travel across Scotland to meet the needs of the communities we serve.

We welcome people who have experienced gambling harm or have been impacted by someone else’s gambling to apply.

Job Summary

Within this exciting role, you will support individuals who are at risk of, or experiencing, homelessness. Based in Scotland, you will connect with and support people across the country who are impacted by gambling harms. Your work will involve developing and hosting safe, trauma-informed spaces where individuals can access support, engage in meaningful conversations, and better understand the harms linked with gambling.

By working directly with people, you will play a key part in creating supportive environments and fostering lasting connections. Central to your approach will be the delivery of a gendered response to harm; you will have the opportunity to utilise Aila’s (aila-scotland.co.uk) specialised “by women, for women” frameworks, ensuring that your support is tailored to navigate the specific systemic barriers and experiences faced by women in this space.

This is a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010, as the role involves providing personal and emotional support to women who have experienced trauma, violence, and homelessness, within a women-only accommodation service.

We are very excited to be launching our mentoring programme in theScottish Bordersand are looking for aMentor Services Coordinatorto support volunteer mentors in the region.

About the role

Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person. The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise PVG checks and make the process as smooth and supported as possible.

Key responsibilities:

• Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
• Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
• Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.

About you

• Customer service experience
• Based in Scottish Borders
• Experience of or strong interest in working or volunteering in the charity or third sectors
• An understanding of young people and educational settings
• People person with excellent communication and listening skills and empathy
• Well organised with great administrative skills and attention to detail
• Excellent desktop and database skills

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision: MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits of working for MCR Pathways include:30 days annual leave in first year rising to 35 days from 2nd year of employment, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, Life Assurance – 4 x salary.

We are delighted to be launching our mentoring programme in partnership with theScottish Bordersand are looking for aProgramme Manager. This is a unique opportunity to be involved right from the beginning – launching and implementing MCR Pathways Mentoring Programme across secondary schools and college campuses.

About the role

You will be based in the Scottish Borders and manage all aspects of the MCR Pathways programme delivery, actively engaging with participating schools, colleges, the local authority and key partners including Skills Development Scotland and Developing the Young Workforce.

In this role, you will empower your regional team to drive substantive, positive change for young people by supporting and challenging appointed delivery leads to build a vibrant, impactful mentoring programme. Additionally, you will lead mentor recruitment, training, and support initiatives to guarantee every young person has access to a dedicated mentor, while managing your local Mentor Services Coordinator to align the mentor pipeline perfectly with the local need.

Key responsibilities:

• Lead on and manage all aspects of programme delivery
• Provide support, development, training, management and motivation to MCR staff and delivery leads
• Support integration of the programme and a consistently high quality standard of programme delivery across all settings
• Develop and support partnerships with the Local Councils, further and higher education institutions, local business and all MCR stakeholders
• Provide analysis of programme performance, impact and development

About you

• Experience of developing and effectively managing teams and programmes
• Self-motivated and skilled at motivating others
• Experience of or strong interest in working or volunteering in the third sector
• Experience of working within or in collaboration with secondary schools and or further education
• Excellent communication and presentation skills
• Attention to detail and ability to prioritise

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision: MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits of working for MCR Pathways include:30 days annual leave in first year rising to 35 days from 2nd year of employment, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, Life Assurance – 4 x salary.