Victim Support Scotland – Empowering People Affected by Crime
Who We Are
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim
and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free,
confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and
respect and are at the heart of the justice in Scotland. We put victims and witnesses at the heart of everything
we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we
are an effective organisation, that makes a lasting difference. Our mission at Victim Support Scotland is to
ensure that those affected by crime receive high quality support that will help them recover from their
experiences. We aim to do this by adhering to our own organisational values: Organisational
Values
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are
Ambitious
- We Persevere
Everything we do is driven by our dedication to supporting and empowering victims and witnesses, so they have
improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that
makes a lasting difference to the people we support, and these values are reflected in the behaviours expected
of all staff and volunteers.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous
recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role?
This is an exciting opportunity to join our team as a Support Coordinator (Armed Forces) on a fixed-term contract
basis for 2 years, 30 hours per week. Working week will be between the following days and hours:
Monday - Friday between 8am - 8pm & Saturdays 10am - 4pm
Salary band: £27,598 - £36,445 (pro-rata). Salary on appointment will normally be at the lower salary point, with
progression subject to review - in line with VSS progression arrangements. A higher salary placing will only be
considered in exceptional circumstances subject to experience demonstrated.
Primary location: Kirkcaldy, Fife. Travel is not a daily requirement of the role, however there will be occasions
when travel across Scotland is necessary.
As part of this role, you will provide specialist support to individuals from Armed Forces communities who have been
affected by domestic abuse. Working in partnership with Scottish Women’s Aid, you will deliver tailored
one-to-one support, helping individuals feel safe, listened to, informed, and empowered to make choices about
their future.
Reporting to the Locality Manager, you will play a vital role in delivering high-quality services across your
locality, ensuring support is accessible, effective, and responsive to the needs of victims and witnesses. You
will contribute to the successful implementation of service plans and help ensure individuals receive the
guidance and support they need at the right time.
A key aspect of the role will be coordinating and supporting a team of dedicated volunteers who provide services to
Armed Forces communities affected by domestic abuse. You will lead on volunteer recruitment, induction,
training, development, and ongoing supervision, ensuring volunteers are equipped to deliver compassionate,
person-centred support. Through strong leadership and effective coordination, you will help ensure services
achieve positive outcomes for those who need them most.
If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!
Due to the geography of the area it is essential you have a full clean driving licence and access to your own
vehicle.