Somebody Cares Scotland is an Aberdeen-based charity dedicated to restoring dignity to people in need across the city
and surrounding communities. Through its furniture provision service, food bank, and practical support
programmes, the charity helps individuals and families facing challenging circumstances to establish safe,
comfortable homes and access essential resources.
Somebody Cares Scotland is now seeking an experienced and motivated Charity Operations Manager to join the
organisation at an exciting stage of development. This is a rewarding opportunity to play a central role in
overseeing the charity’s day-to-day operations, ensuring services are delivered efficiently, effectively, and in
line with the organisation’s values and mission.
The successful candidate will lead the operational delivery of the charity’s core services, including furniture
provision, logistics and collections, food bank support, and volunteer coordination. Reporting directly to the
Chief Operating Officer, you will provide hands-on leadership across multiple service areas, ensuring that
clients receive a high-quality, dignified service while supporting the continued growth and development of the
organisation.
A key aspect of the role will involve line management responsibility for a team of client services staff and the Food
Bank Coordinator, providing guidance, support, training, and performance management to ensure the delivery of
excellent services. You will oversee client referral processes, maintain strong relationships with support
workers and referral agencies, and ensure accurate client records are maintained in line with data protection
requirements.
Working closely with the Senior Facilities & Logistics Manager, you will coordinate furniture collections and
deliveries, oversee stock movement between sites, and ensure operational processes run smoothly across the
organisation. The role will also involve supporting the day-to-day running of the food bank, monitoring stock
levels, coordinating resources where required, and ensuring all services are delivered in line with the
charity’s dignity-led approach.
You will also contribute to the planning and delivery of monthly sales events, seasonal campaigns, and community
engagement activities, helping to maximise the impact of the charity’s work while supporting operational
continuity across all service areas.
The successful candidate will have proven experience within an operational management or coordination role, together
with demonstrable experience of leading and supporting staff teams. You will be highly organised,
solutions-focused, and capable of managing multiple priorities within a fast-paced environment. Strong
interpersonal and relationship-building skills are essential, along with the ability to work effectively with
clients, volunteers, donors, colleagues, and external partners.
This is an excellent opportunity for a proactive and people-centred leader who is passionate about making a tangible
difference within their local community. Joining Somebody Cares Scotland offers the chance to play a vital role
in helping people rebuild their lives with dignity while contributing to the continued success and growth of a
well-respected Aberdeen charity.