Do you want to use your skills to make it possible for people with myeloma to live longer and better lives? We are looking for an administrator who will provide comprehensive administrative, data and project support across the Lived Experience and Clinical Practice Directorate (LECP).

You will have experience of working within an administrative support role as well as using Word, Excel and databases. The post holder will ensure the smooth delivery, monitoring and promotion of Myeloma UK’s healthcare professional (HCP) resources and education programmes, as well as patient information services.

You’ll have strong organisational and administrative skills including a confident telephone manner with the ability to work to tight deadlines and work well under pressure, together with managing and prioritising a wide range of tasks. Experience using Raiser’s Edge database and/or WordPress content management system would be an advantage but not essential.

About the role

The Lived Experience & Clinical Practice Administrator role encompasses administrative responsibilities across our HCP Hub platform, online learning programmes and events, and hospital excellence programme. You will support the continued development of the HCP Hub by coordinating data collation, cleansing, and migration into systems such as Raiser’s Edge.

The post holder will process patient information orders, support data collection, KPI reporting, and serve as a key point of contact for enquiries from healthcare professionals and other external stakeholders. You will be responsible for managing Patient Experience Survey mailouts and data entry for the Clinical Service Excellence Programme (CSEP), as well as coordinating CSEP report and plaque mailings.

The role will also include managing administration and logistics for external conferences and events, including preparation, shipping of materials and post-event follow-up.

About us

Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

The ALLIANCE is excited to be recruiting for a Senior Development Officer- IJB Lived Experience.

The Senior Development Officer will lead the day-to-day delivery of a project to support Integrated Joint Boards (IJBs) and lived experience representatives through the transition to full voting rights on IJBs. The role will involve leading activity to support current lived experience representatives, designing a national recruitment programme, establishing role expectations, recommending induction training and supporting delivery and providing ongoing support to representatives through this process. The role will ensure that the move to full voting rights is implemented meaningfully, consistently and with the right support structures in place across Scotland.

The successful candidate must have:

• Educated to degree level or equivalent through experience, including through lived experience
• Strong knowledge of current agendas relating to health and social care in Scotland
• Leadership and organisational skills
• Experience of delivering time bound projects
• Excellent networking, relationship building and information management skills
• Experience of partnership working and co-production
• Excellent communication skills including report writing, and confidence in facilitation events and workshops and delivering presentations
• Understanding of accessibility issues, particularly as they relate to involvement and communication
• Experience of carrying out social research and consultation
• An understanding of evaluation principles and approaches
• Good understanding of data protection
• Confident IT skills in word processing, email, internet, databases and presentations

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave pro rata (equivalent of 30 days)
• 91 hours public holiday that can be taken flexibly pro rata (equivalent of 13 days)
• 24.5 hours additional leave between Christmas Eve and New Year pro rata (equivalent of 3.5 days)
• Contributory pension scheme 6%
• Annual incremental increase in salary (until top of grade)
• Flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Bike storage
• Carer Positive Employer
• Disability Confident Employer
• Up to 35 hours (pro rata) paid carers leave per annum
• Up to 35 hours (pro rata) paid special leave per annum
• Up to 70 hours (pro rata) paid compassionate leave per annum
• Paid day off to move house
• Employee forum

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

The ALLIANCE is excited to be recruiting for Development Officer- IJB Lived Experience

The Development Officer will support the delivery of a project to support Integrated Joint Boards (IJBs) and lived experience representatives as part of the transition to full voting rights on IJBs. The role will involve supporting current lived experience representatives, contributing to a national recruitment programme, establishing role expectations, recommending induction training and providing ongoing support to representatives through this process. The role will ensure that the move to full voting rights is implemented meaningfully, consistently and with the right support structures in place across Scotland.

The successful candidate must have:

• Educated to degree level of equivalent through experience
• Excellent networking and relationship building skills
• Experience of partnership working and co-production
• Good research and analytical skills, and processing high level information
• Strong knowledge of current agendas relating to health and social care in Scotland
• Excellent communication skills including confidence in facilitating outreach and engagement
• Understanding of accessibility issues, particularly as they relate to involvement and communication
• Confident IT skills in word processing, email, internet, databases and PowerPoint
• Ability to work effectively as part of a team and on own initiative
• Good organisational, time management and event management skills
• Good understanding of data protection
• Commitment to equality, non-discrimination, and the principle of people being the experts in their own lives and being at the heart of policy, support and services.

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave pro rata (equivalent of 30 days)
• 91 hours public holiday that can be taken flexibly pro rata (equivalent of 13 days)
• 24.5 hours additional leave between Christmas Eve and New Year pro rata (equivalent of 3.5 days)
• Contributory pension scheme 6%
• Annual incremental increase in salary (until top of grade)
• Flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Bike storage
• Carer Positive Employer
• Disability Confident Employer
• Up to 35 hours (pro rata) paid carers leave per annum
• Up to 35 hours (pro rata) paid special leave per annum
• Up to 70 hours (pro rata) paid compassionate leave per annum
• Paid day off to move house
• Employee forum

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

About the Organisation

North Glasgow Community Food Initiative (NGCFI) is a community-led organisation working across North Glasgow to reduce food poverty, improve health and wellbeing, and support strong, connected communities.

Through a network of food hubs and community spaces, NGCFI delivers dignified food access, community meals, cafés, pantries, cookery classes, community fridges, growing projects, and volunteering opportunities. Our work is rooted in community development principles, placing dignity, inclusion, and local leadership at the heart of everything we do.

NGCFI is part of a wider movement for food justice and community wellbeing, working in partnership with local communities, voluntary organisations, statutory bodies, and funders to create long-term, sustainable change.

Description of Role

In this role you will provide strategic, values-driven leadership and inspiring management to the staff team across three food hub projects, motivating and supporting individuals in their work. You will provide continuity of leadership during a maternity cover period, maintaining delivery of agreed organisational priorities. You will hold organisational oversight of fundraising activity, with responsibility for meeting agreed income targets, increasing and diversifying existing and new revenue streams, specifically digital donations, corporate social responsibility and charitable trust income. Work with the income generation manager to build sustainable, reliable unrestricted income generation.

Using community development approaches you will support and maintain a clear fundraising vision and project development aimed at reducing the impacts of food poverty, improving health and wellbeing and developing community-led responses. You will take an active role in building partnerships and joint working with a range of organisations and groups to plan and deliver food-based focused work, and you will have day-to-day responsibility for the strategic leadership and development of the organisation, working closely with the Board of Directors.

You will also act as the organisation’s Safeguarding Lead.