Do you have the compassion, empathy and drive to support people facing complex health and life challenges?

THE HEALTH AGENCY is a charity based in Wester Hailes dedicated to supporting over 2,000 people in South-West Edinburgh each year to live longer, healthier, more fulfilling lives. As a community-led organisation, our services aim to tackle health inequalities and improve the health and wellbeing of people experiencing social isolation, cancer, long-term conditions, food insecurity and mental and emotional health challenges. We strive to enable local people to take action that makes a positive impact on their own and their community’s physical, mental and emotional wellbeing

WE’RE SEEKING A SUPPORT WORKER to play a vital role across our Westerhaven and Mental Wellbeing services, supporting individuals affected by cancer, long-term conditions and mental health challenges. This is a rewarding and varied role where you will provide one-to-one emotional and practical support, helping people navigate difficult circumstances, build resilience and access the support they need. Alongside direct client work, you will contribute to the smooth delivery of services through strong organisational and administrative support. Your ability to build trust, listen with empathy and respond to complex needs will make a real and lasting difference to the people we support.

DUTIES INCLUDE

• Providing compassionate, person-centred one-to-one support (telephone and in-person)
• Carrying out holistic needs assessments to understand emotional, social and practical needs
• Supporting individuals to develop coping strategies and improve wellbeing
• Providing information, advice, signposting and referrals to appropriate services
• Supporting the delivery of groups and wellbeing initiatives
• Maintaining accurate and confidential client records
• Coordinating appointments, referrals and follow-up activity
• Managing waiting lists and supporting effective access to services
• Collecting data and contributing to monitoring, evaluation and impact reporting
• Building relationships with NHS partners, community organisations and local services
• Contributing to service development and continuous improvement

ABOUT YOU

• Experience working in a community, health or third sector role
• Strong understanding of the challenges associated with mental health, long-term conditions or cancer
• Excellent communication skills, with the ability to listen, empathise and respond sensitively
• Ability to build rapport and support individuals in a person-centred way
• Confident using digital systems, including Microsoft Office and CRM databases
• Strong organisational skills, with the ability to manage a varied workload
• Ability to work both independently and as part of a team
• An understanding of the impact of poverty and inequality on health and wellbeing
• Empathetic to the aims and values of The Health Agency

WHAT WE OFFER

• £29,000 pro-rata based on 37.5 hours FTE (£23,200 pa for 30)
• 24 days annual leave plus 10 public holidays (pro rata)
• 3% employer pension contribution (NEST)
• Employee Assistance Programme
• A supportive and collaborative team environment
• A unique opportunity to make a real difference within a respected community organisation

Haemophilia Scotland invites applications for the role of Advocacy Support Worker, a new and important position within our organisation.

This is a great opportunity for a compassionate and motivated individual to join our small but dedicated team, supporting members affected by the infected blood tragedy across Scotland.

In this role, you’ll provide person-centred advocacy and support to individuals and families as they navigate the Infected Blood Compensation Scheme and related processes. You’ll act as a trusted first point of contact, offering clear information, answering questions, and helping people understand the scheme and how it works. The role will also involve advocating on behalf of members where needed, engaging with the Infected Blood Compensation Authority and other organisations to help resolve issues and make sure our members’ voices are heard.

We’re looking for someone with significant experience in an advocacy, advice or support role, who can explain complex information clearly and with sensitivity. Strong interpersonal skills, empathy, and the ability to support people in extremely difficult or emotional situations are essential. Experience of working with vulnerable individuals or people with long-term health conditions would also be an advantage.

As a small charity, our work is varied and rewarding, and this role offers the chance to make a real difference. You’ll need to be comfortable working both independently and as part of a team, managing a varied workload, and contributing to the development of clear, accessible information for our members.

We’re committed to supporting the successful candidate with training and development, particularly around the Infected Blood Compensation Scheme, so you feel confident in supporting the people we work with.

Organisation Links

Website: haemophilia.scot

Facebook: facebook.com/HaemophiliaScotland

Instagram: instagram.com/haemophiliascotland

Are you looking for a role in which you will help to improve the lives of families in your community and beyond? One that encourages you to share your expertise, build new skills and feel valued by colleagues, clients and the organisation you work for?

We are looking for a part-time Admin/Resource Worker to join our Lanarkshire service.

This is an exciting time to join Scottish Huntington’s Association with the launch of Standing Tall: A Strategy For Growth 2023 - 28 to transform the care and support of Huntington’s families.

It follows two years of expansion in specialist teams, increased funding, a rise in media engagement, growth in parliamentary support for our work, and the success of our ground-breaking Dance 100 events.

Providing support to the Huntington’s Disease Specialist team in our Lanarkshire Service, the part-time Admin/Resource Worker has a key role to play in the specialist team which provides care management, specialist assessment and regular emotional support to individuals, and their families, throughout Lanarkshire. The service works in partnership with, and provides training and education to, local Health and Social Care teams, professionals and voluntary agencies involved in all aspects of Huntington’s disease care.

We invite applications from candidates with administration experience and excellent communication, IT and interpersonal skills. You will be competent in using databases and spreadsheets and have working knowledge of NHS IT applications and audio typing. You will also be able to carry out basic budgetary tasks, manage the HD Specialist team’s diary and take minutes of team meetings.

We are looking for someone who is enthusiastic, motivated and takes great pride in the work they do.

About Scottish Huntington’s Association

People impacted by Huntington’s disease need specialist services to cope with a severe and complex disease, the impact on families and a lack of awareness amongst health and social care providers and the wider public.

Scottish Huntington’s Association is the only charity in the country exclusively dedicated to providing expert and personalised support for those impacted by Huntington’s disease.

Our personalised support reduces unnecessary hospital admissions, supports carers and other family members; lowers household poverty; and alleviates wellbeing risks to children and young people living in Huntington’s families.

We are commissioned by NHS Boards and Health and Social Care Partnerships throughout the country to share our expertise with front line staff and build support for improved services and higher standards of care for every family impacted by this devastating disease.

About Huntington’s disease

Huntington’s disease is caused by an inherited faulty gene that damages the brain over time. People with the disease can eventually lose the ability to walk, talk, eat, drink and care for themselves, requiring specialist support from those who understand the condition.

The disease is genetic, meaning it is passed down from one generation to the next. It therefore impacts entire families over generations rather than individuals alone. Anyone with a parent who has Huntington’s has a 50% risk of inheriting the condition from them.

Around 800 people in Scotland are living with the symptoms of Huntington’s disease right now. A further 3200 are estimated to be at risk of developing Huntington’s disease as a result of inheriting the faulty gene.

What we offer

• Generous annual leave entitlement
• Increasing annual leave days to recognise long service (after 5 years)
• Contribution pension scheme
• Regular supervision

Reporting to our Head of Scotland, you’re Dogs for Good’s very first Fundraising Manager in Scotland, and you’ll play an important part in establishing and developing fundraising activity in the region.

Over an initial 18-month period, you’ll explore and demonstrate the viability of fundraising and income generation in Scotland. You’ll lead on identifying, researching and applying to trusts, foundations and local grant funders, while also supporting community fundraising activity to increase income, engagement and awareness of Dogs for Good’s work.

This is an 18-month fixed term contract and part time (21 hours per week).

About you

You show a real commitment to Dogs for Good’s person‑centred values and approach, and you bring a proactive, motivated and solution‑focused way of working. You enjoy coming up with creative and innovative ideas when developing funding opportunities, while keeping a close eye on detail and meeting deadlines reliably. You work well with others, offering support and collaboration, and you’re confident representing Dogs for Good in a positive and professional way.

Your responsibilities

As our Fundraising Manager in Scotland, you'll:

Establish fundraising activity

• Identify and develop a pipeline of funding opportunities from trusts, foundations, statutory bodies and local funding programmes across Scotland.
• Develop and submit high-quality funding applications and proposals that demonstrate the impact of Dogs for Good’s services and growth ambition.

Test and develop community fundraising opportunities

• Support the development of community fundraising activity in Scotland, identifying opportunities to grow income, engagement and awareness through local supporters, groups and events.

Build relationships and partnerships

• Develop and manage relationships with trusts, funders, supporters and partners across Scotland, ensuring strong stewardship and engagement with Dogs for Good.
• Work collaboratively with colleagues to gather insight, outcomes and stories that strengthen funding applications and demonstrate impact.

Contribute insight and learning

• Track fundraising activity and funding outcomes, contributing learning and insight to help assess the longer-term potential for sustainable income generation in Scotland.

Work within established fundraising systems

• Manage funding opportunities through Dogs for Good’s CRM and fundraising processes, ensuring accurate records and opportunity management.
• Ensure fundraising activity follows organisational policies and processes, including safeguarding and risk management.
• Adhere to fundraising and data protection regulations, including the Fundraising Code of Practice.

Your key relationships

You’ll regularly interact and collaborate with our:

• Scotland Service Delivery team
• Services and Operations teams
• Philanthropy and Partnerships team
• Volunteering and Supporter Engagement team
• Volunteers, supporters and partners

Outcomes of the role

By the end of your 18-month contract, you’ll have:

1. Established Dogs for Good’s trust and community fundraising presence in Scotland, building awareness of the organisation among relevant funders, supporters and partners.
2. Developed a pipeline of funding opportunities across a range of grant sizes, including relationships with trusts, foundations and local funding programmes.
3. Secured a number of new grants, demonstrating the potential for sustainable income generation in Scotland.

Your skills, experience and approach

It's essential that you:

Have experience of:

• Securing income from trusts, foundations or grant-making bodies.
• Writing successful funding applications and reports.
• Managing external relationships with stakeholders, supporters or partners.
• Working within fundraising, charity, community or voluntary sector environments.
• Using CRM systems and managing fundraising data.

Have knowledge and understanding of:

• The Scottish funding landscape.
• Equality, diversity and including principles.
• Fundraising regulation, data protection and Gift Aid requirements.

The following skills:

• Exceptional written communication and the ability to craft clear, compelling narratives.
• Strong capability in research and analysis.
• Highly organised, with effective time management and the ability to manage multiple deadlines.
• A natural ability to build relationships and provide stewardship to supporters.
• The ability to work independently and collaboratively within a geographically dispersed team.

It's beneficial if you:

Have experience of:

• Supporting community or volunteer fundraising.
• Working within disability, health, social care or community-based services.
• Working across regional or national teams.

Have knowledge and understanding of:

• Scotland’s broader 3rd sector landscape.

The following skills:

• Use of Microsoft Dynamics365.

Other requirements

• You must have the right to live and work in the UK.
• You must be comfortable working around dogs.
• Sometimes you may need to work flexibly so we can deliver our services effectively, and this may occasionally involve working evenings and/or at weekends. You’ll be given time off in lieu (TOIL) for this.
• Driving the charity’s vehicles from time to time may be part of the role so a full driving licence is preferred but we will work with you to find alternative solutions if reasonable adjustments are required. You must be over 21 years of age to drive our charity vehicles.
• As you will be working with vulnerable people, you will be required to undergo a PVG Disclosure Scotland check. This will be renewed every 5 years.
• You’ll be expected to have a good understanding of safeguarding issues and how they should be applied to the work of the charity and its partner organisations. Full training on this will be provided during your induction.