Carers of East Lothian is a values driven local charity making a real impact in the community supporting adults who care for family and friends. We have an excellent reputation, recently gaining recognition through the Carers Trust ‘Excellence for Carers’ Award and have recently secured the contract to deliver adult carer services across East Lothian for an initial two-year period and a total period of up to six years, to 2031. We are a Carer Positive Exemplary employer, as well as being Disability Confident Committed and a Living Wage employer.

Key Responsibilities:

• Lead and supervise Carer Support Workers and the Welfare Rights Coordinator.
• Support staff to manage caseloads effectively and provide guidance on complex cases.
• Triage new referrals and prioritise carers most in need.
• Allocate caseloads and monitor workload across the team.
• Support staff development through training, mentoring, and continuous improvement.
• Monitor and audit case files to ensure accuracy, timeliness, and compliance with safeguarding and data protection standards.
• Implement quality assurance processes and address gaps in service delivery.
• Ensure adherence to organisational policies and best practice guidelines.
• Represent carers’ needs in local and national forums.
• Track team performance against KPIs and service targets.
• Produce reports on caseload management, service outcomes, and team effectiveness.
• Identify trends and recommend service improvements.
• Ensure staff follow HR policies and organisational guidelines.
• Build strong relationships with health, social care, and voluntary sector partners.
• Represent the organisation at meetings and advocate for carers.
• Contribute to service improvement projects and strategic planning.
• Work closely with the Innovation & Improvement Manager to promote best practice.
• Ensure accurate and timely recording for monitoring, evaluation and reporting.
• Maintain high standards of confidentiality and data protection.
• Follow CoEL policies including safeguarding and lone working.
• Participate in staff meetings and organisational development activities.

Carers Link has delivered advocacy for unpaid, family carers for over 20 years. During that time, we have been passionate about peer support. Now we want to join the two in a new one-year pilot project.

Your role will harness the immense knowledge and experiences of carers to help others in making changes for themselves. You will recruit volunteer advocates with current or previous caring experience and develop training & resource materials. You will bring your own lived experience, personal expertise, and local knowledge to then support carers and the peer advocates.

This is a new pilot project funded by Scottish Government Independent Advocacy Social Care Fund. Although initially for one year, there is a commitment to try and seek additional funds.

We are a Carer Positive Employer & promote family friendly policies. Hybrid working available between Milngavie office & home, but will also be out and about in community each week.

Help Shape the Future for Unpaid Carers in East Lothian.

Are you passionate about supporting unpaid carers and making a lasting difference in your community?

Would you like to use your skills, insight and experience to help a local charity grow, strengthen and thrive?

Carers of East Lothian has been championing unpaid carers since 1996 — and as we celebrate 30 years of making a difference, we’re just getting started.

As a leading third sector organisation, we support, empower and amplify the voices of unpaid carers across East Lothian. With demand for our services growing and an ambitious new 5-year strategy launching, there’s never been a more exciting time to get involved.

Join our Board and help shape the next chapter of our journey — your experience, insight and passion could make a real difference.

Why Join Our Board?

As a Trustee, you’ll play a vital role in shaping the future of our charity. Working collaboratively with fellow Board members, you will provide strategic leadership, governance and oversight to ensure we remain true to our mission and values.

You will:

• Help shape and influence our long-term vision and strategy
• Contribute to meaningful discussions at Board meetings
• Ensure strong governance and compliance with legal responsibilities
• Oversee financial sustainability and organisational resilience
• Support and constructively challenge senior staff and volunteers
• Act as an ambassador, championing our work and building partnerships

This is a rewarding opportunity to make a tangible impact in your community, develop your leadership skills, and gain valuable experience in charity governance. Previous Board experience is not necessary.

Who We are Looking For?

• An individual with commitment to the mission, vision, values and objectives of the charity
• Strong interpersonal and communication skills, with the ability to work effectively as part of a team
• Integrity and sound judgement
• Think and apply knowledge creatively and strategically
• Experience of or an understanding of the demands on unpaid carers

We welcome applications from people of all backgrounds and experiences. We are especially keen to hear from individuals who can bring diverse perspectives or lived experience connected to unpaid caring.

While we would particularly value skills in finance, law, fundraising, communications, or HR, enthusiasm, commitment and a genuine belief in our mission are just as important.

If you want to help create a stronger future for unpaid carers in East Lothian, we’d love to hear from you.

Because every child deserves a fair start in life.

At Home-Start Edinburgh, we believe in the power of early intervention and the life-changing potential of strong, nurturing relationships. We're here for families with young children in Edinburgh facing challenging circumstances—whether it’s isolation, mental health struggles, or financial insecurity. Our skilled volunteers work alongside these families, empowering them to thrive. Now, we’re looking for a Finance & Administration Officer to join our dedicated team and help us continue delivering this vital mission.

About the Role

The Finance & Administration Officer is responsible for overseeing the effective running of all finance activities for Home-Start Edinburgh including managing the day to day financial tasks, monthly reporting and supporting the annual accounts process. Additionally, they are responsible for some of the general administration of Home-Start Edinburgh.

What You’ll Do

· Manage and maintain our accounts

· Work with external parties to prepare our accounts for audits or independent examinations

· Compile reports relating to finances for the Board, and attend Finance Sub-Group meetings

· Undertake some general administration tasks such as mailbox management

What You Bring

We’re looking for someone with:

· Knowledge and experience of bookkeeping and accounts – whilst not a requirement, an advantage would be experience within the voluntary sector

· A flexible and adaptable personality that can respond to business needs as they arise

· A consistent and reliable work ethic

Why Join Home-Start Edinburgh?

At Home-Start Edinburgh, we believe:

· Early childhood matters. Healthy development – from conception to infancy and beyond - provides the foundation for future learning, behaviour and health. It is the launchpad for a child to become a happy and well-functioning adult.

· Empowerment and enjoyment are key. Families thrive when parents feel confident, have nurturing relationships with their children, and the whole family can experience the joy of life together.

· Needs-based and responsive support. We listen to families and provide flexible support based on their needs and challenges. No two families are the same and we work to address individual needs and support families as long as they need us.

· We believe in the power of relationships. Our volunteers support nurturing relationships in the families they support, and we work in partnership with others who share our values and our vision.

You’ll be part of a small, mission-driven team with the opportunity to make a meaningful contribution. We’re proud of the impact we make together and we want someone who shares our belief that childhood can’t wait.