SSF Education and Training Tutors are responsible for delivering high quality training and accreditations directly to young people and to practitioners working across the sport and physical activity sector.

Our training combines youth work principles and sport to develop skills and knowledge. The purpose of our training is to help practitioners to deliver inclusive, accessible and outcome focused sport and physical activity and to provide young people with opportunities to enhance their learning, future prospects and employment opportunities.

Training is delivered across Scotland and includes evening and weekend work. Tutors will deliver a blend of online and face-to-face training.

Key responsibilities

• Work closely with SSF staff and other freelance tutors to deliver modules using pre-defined learning outcomes
• (alone or co-delivery).
• Plan and prepare module delivery based on the needs of the group.
• Pre-workshop preparation and venue set-up.
• Attendance at relevant development opportunities including standardisation, updates and CPD.
• Complete relevant course administration including marking and assessing SCQF accredited coursework.
• Opportunity to support and contribute to module content and resource development.
• Promote SSF Education and Training across your networks and engage with SSF social media.
• Be responsible for a safe learning environment and adhere to all health and safety, child protection and GDPR requirements.

SFHA is the leading membership body and collective voice for housing associations and co-operatives in Scotland. We exist to represent, support and connect our members.

We have a great opportunity for the right person to join our small team. We are looking for a dynamic and motivated individual to join us as Business Support Assistant, contributing to SFHA’s success by supporting all business functions. This is an exciting role for someone with enthusiasm, energy and a flexible approach to their work and is looking to gain a wide range of experience.

The successful candidate will be a team player with a “can do” attitude and the desire to learn to ensure our members receive the best possible service. You will be customer focussed, have excellent spoken and written communication skills, strong numeracy, and strong organisational, multi-tasking, administrative skills, along with a good knowledge of Microsoft Office. Experience in the social housing sector is not essential, but you should be able to demonstrate the ability to work effectively in an office environment.

We offer a pleasant working environment and good terms and conditions of employment, including (but not limited to) enhanced annual leave, Perkbox, cycle to work scheme and a flexible approach to the working week.

The Caseworker will support Patricia to be an active, impactful and approachable MP. You will provide information, advice and support to local people on a wide range of local, national and international issues.

Managing a large caseload to help to respond to issues raised by constituents by phone, email, social media or face to face, you will be required to communicate with a range of stakeholders including government departments, the voluntary sector, and other organisations.

You will join a small constituency office team, including a full time and part time Caseworker, a Constituency Support Officer and an Office Manager.

Key responsibilities

• Process and manage constituent casework, received by phone, email, social media or face to face - acknowledging receipt of enquiries, gathering relevant information, and corresponding with government departments and other agencies and organisations as appropriate
• Attend and assist with MP constituency advice surgeries and other relevant meetings, following up as appropriate
• Draft responses to constituents and ensure all cases are dealt with promptly, sensitively, confidentially, and in line with the MP’s policies
• Log and monitor all cases, ensuring that progress is tracked, and actions are completed
• Analyse patterns of enquiries and produce information and reports to inform ongoing work
• Retain records and information confidentially and in line with data protection legislation
• Some work outside of normal working hours may be required, particularly for MP advice surgeries, and occasional work travel

Required skills and values

• Ability to deal with and prioritise a large and varied caseload, and work well under pressure
• Ability to manage expectations in sometimes challenging circumstances
• Excellent interpersonal and written communication skills
• Good IT skills including MS Office
• Ability to draft letters and emails to a high professional standard
• Ability and willingness to develop knowledge in specialist areas
• Ability to work independently as well as effectively as part of a small team
• Discretion and professionalism
• An understanding of Scottish and UK politics and governance
• Sympathetic to the aims, values and objectives of the Labour Party

Desirable skills

• Previous casework experience

This is a full-time role worked Monday to Friday in the constituency office.

Upon appointment you will be required to apply for security clearance, undertaken by the Security Vetting & Pass Office. See Members’ Staff Security Clearance page for further information.

Do you share our determination to address the inequalities arising from childhood abuse or neglect in care in Scotland?

Are you someone that enjoys a fast paced, varied role?

Good at prioritising and supporting others to succeed, you will lead a team that is collectively responsible for the general administration of the service, associated improvement work and the organisation of events and meetings.

You will join a warm, supportive team that strives to continually improve our work on behalf of the people we work with.

Future Pathways encourages all staff to maintain a healthy work-life balance. Hours can be worked flexibly in accordance with the needs of the service.

The role is based out of one of our two offices (Glasgow and Edinburgh) There is scope for occasional home working. Semi-regular travel may be required across Scotland.