Purpose of the service

The purpose of a homeless youth accommodation service is to provide safe, stable, and supportive housing for young individuals experiencing homelessness. This type of service aims to address the unique challenges faced by homeless youth and offer a range of support to help them transition to stable and independent living.

Purpose of the Role

The Practitioner for Youth Services plays a crucial role in delivering practical and emotional support to empower young people through a strength-based trauma informed approach, enabling them to make informed choices about their lives. The service aims to evidence and monitor the progress of young individuals through regular assessments, ensuring their safety and well-being. Additionally, the role involves supporting young people in various aspects, such as housing benefit applications, understanding housing options, accessing education and employment opportunities, and connecting with community resources. The service is dedicated to delivering a supportive environment and seeking feedback from young people to continuously improve the quality of the service.

Overview

The Administrator will play a key role in supporting the smooth running of the charity’s day-to-day operations. This includes providing general administrative support, assisting with financial data entry and record-keeping, and supporting HR administration. The role requires strong organisational skills, attention to detail, and the ability to work effectively across teams.

About us

We are Scotland’s leading youth homelessness charity. We believe that no young person should ever face homelessness. That’s why we deliver bold, youth-specific solutions, built around young people’s experiences and what evidence tells us works.

We support young people to avoid and move on from homelessness, helping them build the confidence, skills and stability they need to thrive in adulthood. We also influence policy and practice to create a Scotland where no young person is left behind.

We don’t follow the system, we change it, continually championing the voices and experiences of all young people.

Mission Statement

Our long-term vision is to end youth homelessness, our more immediate mission is to ensure that every young person in Scotland has access to expert youth specific services to assist them to avoid, resolve and move on from homelessness.

Context:

The Project Worker will work directly with young people to coordinate and provide emotional and practical support on a 1:1 and group basis. Working with young people in their supported tenancy and in their local community to ensure that a young person’s experience of homelessness is rare, brief, and non-recurring.

The Project Worker will offer support to young people to improve their practical independent living skills, access other services and to reach their full potential. Project Workers are responsible for completing support plans and risk assessments and are the main contact for any key people involved in the care and support of young people.

At Rock Trust, our people are our greatest asset. As the organisation grows, we are introducing a People and Organisational Development role to ensure our staff have continued access to excellent HR support, including recruitment, on-boarding, induction, Learning and development and talent management. Working with the People and Business Support Manager and colleagues across the organisation, you will deliver all aspects of people support, management and development.

This is a role that would be ideal for an aspiring HR Manager looking to develop their HR career working with an experienced CIPD qualified People Manager, and in an organisation that, although growing, is small enough to offer experience across the full range of HR practice. Some previous HR experience is essential.

In addition to the responsibilities in the Job Description, the successful candidate will be able to demonstrate the following key competencies:

• Working as part of a small team.
• Confidentiality.
• Reliability.
• Professionalism.
• Proactivity.