Become Our Training Officer – Make An Impact That Matters

Help shape better support for refugees across Scotland by leading the delivery of high-quality, engaging training. You’ll develop learning resources and ensure practitioners have the knowledge and confidence to support people seeking protection.

If you’re an enthusiastic trainer with strong communication skills and a commitment to upholding rights, we’d love you to bring your expertise to our team.

About us

Scottish Refugee Council is Scotland’s national refugee charity. Every year, we provide direct support and advice to people rebuilding their lives in Scotland, standing up for people’s rights and campaign for a fairer and more humane asylum system and enhanced integration for communities in Scotland.

The vision is for a Scotland in which all people seeking refugee protection are welcome. A place where men, women and children are protected, find safety and support, have their human rights and dignity respected and can achieve their full potential. Together, we can build a better future with refugees in Scotland. Find out more at scottishrefugeecouncil.org.uk.

Employee benefits package

• 39 days of leave (including public holidays)
• Progressive salary structure
• Flexible working options
• Training and development opportunities
• Union recognition
• Fresh fruit, tea & coffee in office
• Enhanced pay benefits
• Enhanced pension
• Counselling & coaching service
• Cycle to work scheme
• Eye care scheme
• Death in service & 24-hour GP service

Street fit Scotland (SFS) is seeking a dedicated and dynamic individual to join our team as a Community Connection Volunteer Co-ordinator. This role will involve working independently and as part of a team to lead and manage and train a growing volunteer network, providing coaching, development opportunities, and nurturing connections with the local community. The successful candidate will be proactive, empathetic, and passionate about supporting people to reach their full potential.

Main Purpose of the Role

This role is central to the continued growth and development of Street Fit Scotland’s (SFS) volunteer offering. As Community Connection Volunteer Co-ordinator, you will lead with empathy, creativity, and a person-centred approach, encouraging and supporting our members to step into volunteer roles. You’ll provide inclusive, tailored support to help individuals flourish, ensuring every volunteer journey aligns with SFS’s core values of kindness and inclusion.

You’ll oversee all aspects of the volunteer function, developing meaningful roles, delivering training, nurturing development, and building a connected, supported, and empowered community.

Our main aim is to offer sessional work to volunteers when they pass the 6-month probation as we SFS values lived experience.

Key Responsibilities

As the main point of contact for all volunteers, you will be fully integrated into the heart of SFS activities, forming trusted relationships with both volunteers and wider community members. Your work will focus on meeting people where they are, understanding complex needs, offering emotional and practical support, and providing a bridge to meaningful experiences and future opportunities.

Volunteer Support & Development

• Deliver person-centred emotional and practical support to all volunteers and community members.
• Provide one-to-one and group support for community members exploring volunteering, helping them progress at their own pace.
• Design and facilitate internal training, including groupwork, inductions, policies and procedures, and skill-building sessions.
• Develop and share innovative tools and resources to support volunteer engagement and learning.
• Supervise and support the personal development of volunteers, helping them grow in confidence, responsibility, and pre-employability.
• Carry out continuous evaluation to monitor volunteer progress and impact.
• Coach and mentor members through tailored development journeys, helping individuals identify their strengths and contribute meaningfully.

Volunteer Management & Coordination

• Manage and coordinate all SFS volunteers (internal and external), ensuring people are matched to roles that reflect their skills, interests, and availability.
• Identify new opportunities for members to volunteer within SFS, co-creating role descriptions where appropriate.
• Assess individuals’ readiness and suitability for specific roles, offering additional support as needed.
• Oversee PVG processes and ensure a smooth onboarding experience.
• Build relationships with external volunteer services, such as Volunteer Scotland to recruit external volunteers, and stay up to date with relevant training and guidance.
• Attend and contribute to team meetings and service development discussions.

Community Engagement & Integration

• Participate in weekly core, stretch, and strength sessions, as well as community lunchtime drop-ins, to build relationships and encourage engagement.
• Accompany members to SFS sessions to foster community connection and shared experience.
• Support external training pathways (e.g. food hygiene, SDF training, or other personal development courses).

Operational Responsibilities

• Share responsibility for maintaining a clean, safe, and welcoming community base.
• Ensure SFS equipment (computers, desks, shared spaces) is cared for and cleaned when necessary.
• Wear PPE when required and complete relevant health and safety training, including food hygiene certification.
• Be an active team player; supporting colleagues, contributing to team culture, and helping shape a positive working environment.

Person Specification

Essential Skills & Experience

• Knowledge and understanding of the issues affecting members at SFS Working with individuals affected by homelessness, addiction, and trauma.
• Ability to work independently and collaboratively, taking initiative while contributing to a supportive team environment.
• Knowledge of safe practices including adult and child protection.
• Strong demonstration of people skills, with a passion for helping others reach their potential.
• In-depth understanding of volunteers from recruitment and training to supervision and support.
• Excellent interpersonal and communication skills, with the ability to connect meaningfully across diverse backgrounds.
• A genuine commitment to creating inclusive, empowering spaces where everyone feels valued and heard.
• Highly organised, with strong computer skills and record management.
• Group work skills, experience of delivering workshops or sessions that involve team building exercises.

Desirable Experience

• Background in training or community education, with a focus on personal development / Experience in coaching, mentoring, or life coaching.

Additional Information

• Reports to: Michelle Reilly, CEO
• Responsible for: SFS equipment, the volunteer team, and maintaining a safe, clean, and welcoming shared space
• Base: SFS Community Hub, 19 south clerk street, EH8 9JD

Values

• Empathy - listen to and understand an individual’s needs and circumstances
• Treat everyone at SFS with dignity respect and kindness
• Take a non-judgemental approach
• A commitment to anti-discriminatory practice
• Recognise and uphold boundaries

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

• Salary: £30,753
• Hours: 35
• Contract type: Permanent
• Location: Homebased within North & East Scotland (please see postcodes below) with regular travel throughout the region and occasional travel to the Bristol and London offices, and other locations for directorate away days

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Fundraising Engagement Manager with great personality and who is a real team player to join our Regional Fundraising team.

You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals to groups and local corporates.

This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.

North & East Scotland is an area filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from hospitals across the region, and our Home from Home, ‘Ciaran’s House’ in Edinburgh, so building relationships with these teams are a must.

Candidates should live within North & East Scotland in one of the following Postcodes: AB, DD, EH, KY, PH, IV. We may also consider applications from candidates living in FK, G or ML postcodes. Candidates who live outside of these areas should highlight an intention to relocate to the area in application questions for your application to be considered. Please not, if you don’t live in one of these postcodes and don’t have plans to relocate, your application will not be taken forward.

This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.

• To steward our most committed supporters and deliver legendary supporter experience
• To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
• To work with your local service team/s to build and maintain strong and effective working relationships
• To identify, cultivate and secure partnerships and donations within your area
• To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
• To be a key, valued member of your regional team and UK wide team.

What do I need?

• A proven track record of delivering amazing customer experiences
• Experience of relationship management in either a charity or corporate setting
• Able to ‘make the ask’ for support and to influence/negotiate
• Demonstrable experience of winning new business
• Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
• Experience of managing own workload
• Proven ability to manage/complete projects
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Great communicator
• Natural storyteller
• Great at building relationships
• Strong prioritisation skills
• Ability to spot opportunities
• Influencing/Negotiating skills
• Presentation skills
• Proactive and self-motivated
• IT related skills
• Compassion
• Team player

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Development and Growth days: four days a year to invest in yourself– from catching up on training to going for a walk
• 27 days annual leave + Bank Holidays
• Great family/caring leave entitlements
• Employer contribution of 8%when you exchange 3%of your salary or more for pension.
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website: younglivesvscancer.org.uk/careers/our-benefits

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategywill tell you more.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact Carol Jones on carol.jones@younglivesvscancer.org.uk

#ShowTheSalary #NonGraduatesWelcome

Chest Heart & Stroke Scotland (CHSS) is Scotland’s leading health charity working to help people with chest, heart and stroke conditions live life to the full. People with these conditions need and want to know how to manage them day to day and live as well as they can.

Experiencing a life-changing event like a heart attack or stroke or being diagnosed with a chest or heart condition or Long Covid, can mean that people are scared and alone. Many people do not know where to turn. Nobody in Scotland should have to face their health journey on their own. CHSS will deliver a community where people with its conditions can support each other, secure the expert help they need and advocate for the care that matters to them. Central to delivering the No Life Half Lived strategy, the Strategic Communications Manager plays a key role in helping CHSS reach 175,000 people annually by 2028, ensuring all design and content reflects the charity’s mission and values.

The Strategic Communications Manager will lead and align all external and internal communications to build and protect the reputation of Chest Heart & Stroke Scotland (CHSS). This strategic role covers brand campaigns, media, partnerships, services marketing, crisis communications and internal communications.

Working closely with the Head of Communications & Marketing, the post-holder will position communications as a strategic enabler of CHSS’ ambition that there should be No Life Half Lived in Scotland. A key focus is to establish CHSS as a trusted source of health information and thought leadership, particularly in relation to Chest, Heart and Stroke conditions.

The role will provide expert media advice, supports senior spokespeople and leads a team of specialists to deliver integrated, impactful communications. It will oversee strategic media partnerships, evidence-led content and proactive relationship building to enhance CHSS’s visibility and credibility.

The Strategic Communications Manager will collaborate across departments to develop tailored marketing plans and strengthen internal communications.

Duties & Responsibilities

Leadership & Team Management

• Line manage a team of four
• Oversee team workflow, development and performance reviews
• Provide coaching and strategic oversight to ensure media activities align with CHSS goals

Strategic Communications

• Develop and deliver integrated communications plans across media, brand, services, crisis comms and internal channels
• Lead brand campaigns including FAST and Advice Line, ensuring alignment with CHSS values
• Manage proactive and reactive media strategies, including crisis response protocols
• Use audience insight to inform planning and improve engagement metrics

Internal Collaboration

• Work with departments across CHSS to co-develop communications plans that support strategic priorities
• Provide media advice to senior leaders including the Chief Executive
• Collaborate with Evaluation & Impact, Data and Service Delivery teams to ensure evidence-led messaging
• Support Income Generation teams with marketing initiatives for fundraising and retail

External Relationships

• Build and manage relationships with media, creative agencies and public/private sector partners (e.g., NHS, Network Rail)
• Manage contracts with media monitoring and distribution services
• Represent CHSS externally with professionalism and credibility

Compliance & Governance

• Ensure all communications comply with GDPR, NLA and CLA regulations
• Maintain oversight of media monitoring tools and ensure supplier compliance
• Provide training and guidance on legal standards to internal teams

External Engagement

• Lead communications for high-profile campaigns and joint initiatives with external stakeholders
• Use the External Engagement Toolkit to enhance CHSS’ reach and reputation
• Promote CHSS’ mission and services to increase stakeholder awareness and referrals

Volunteer Engagement

• Highlight volunteer impact through strategic communications and storytelling
• Collaborate with the Volunteering Team to develop case studies and recruitment campaigns
• Promote volunteer opportunities to stakeholders and ensure positive volunteer experiences

Preferred Candidate Background

The ideal candidate for the Strategic Communications Manager role will be a seasoned communications professional with a strong track record in strategic media relations, brand leadership, and cross-channel campaign delivery. They will bring a blend of creativity, technical proficiency and strategic insight, coupled with a collaborative mindset and the ability to lead and inspire teams. With at least five years’ experience in communications within the charity or public affairs sector, they will be confident advising senior stakeholders, managing complex projects and driving impactful, evidence-led communications that align with organisational goals.

Required Skills:

• Supportive and effective line management style; able to motivate teams to deliver challenging projects
• Skilled at translating complex information into engaging, audience-appropriate content
• Excellent verbal and written communication skills across varied audiences
• High attention to detail and commitment to quality
• Creative and solutions-focused approach to problem-solving
• Strong relationship-building skills and ability to grow internal and external networks
• Ability to manage competing priorities and complex issues in a fast-paced environment
• Confident advising senior stakeholders on sensitive or strategic communications
• Strong project management skills for own and team workload
• Skilled in maintaining message discipline across large projects or organisations
• Effective working relationships with senior internal and external stakeholders

Required Experience:

• Proficiency in media monitoring and distribution tools (Onclusive, Meltwater, Vuelio)
• Experience with project management and collaboration platforms (Trello, Asana, Slack)
• Familiarity with digital content creation tools (Canva, Adobe Creative Suite)
• Strong understanding of social media platforms and digital PR strategies
• Minimum 5 years’ experience in strategic communications, media relations or public affairs
• Proven track record of securing national and regional media coverage across broadcast, print and digital platforms
• Experience integrating communications across digital and traditional channels
• Experience in the charity sector and understanding of its diverse business functions
• Experience coordinating colleagues and external partners to deliver impactful content
• Proven ability to develop and execute strategies for high-quality publicity
• Experience planning and delivering external communications projects across teams
• Experience improving systems and processes to increase communications efectiveness
• Demonstrated ability to deliver high-quality work within tight timescales
• Experience developing and working within brand guidelines
• Proven line management experience
• Experience managing and reviewing contracts with external suppliers to ensure value for money