To provide high-quality, confidential energy advice and practical support to individuals and families experiencing fuel poverty or energy-related hardship. The role will help clients reduce energy costs, manage energy debt, and create warmer, healthier homes. Advice will be delivered face-to-face, by telephone, and digitally, embedded within CHAI’s holistic advice model alongside welfare rights, housing, and debt services.

By joining our team, you will help alleviate fuel poverty, improve wellbeing, and strengthen financial resilience, ensuring that no one in our communities endures hardship.

Role and Responsibilities

Energy Advice

· Deliver tailored energy advice, including tariff checks, energy efficiency tips, and support with billing issues.

· Assist clients with fuel debt, Fuel direct issues, fuel vouchers, crisis grants, supplier hardship funds and promote Warm Homes Discount.

· Negotiate with energy suppliers to resolve disputes and agree affordable repayment plans.

· Support applications for energy efficiency measures and home improvements.

· Maintain accurate case records using Advice Pro and comply with data protection legislation.

· Provide light-touch and in-depth advice and interventions based on client needs.

Service Development

· Promote Energy Advice service across CHAI teams and partner networks.

· Build strong relationships with external partners such as Home Energy Scotland, Fuel BankFoundation, and Changeworks.

· Contribute to outreach activities and awareness campaigns.

· Prepare reports on outcomes and impact for the Service Manager and funders.

Personal Development

· Complete City & Guilds Level 3 Energy Awareness training (or equivalent).

· Maintain up-to-date knowledge of energy advice, fuel poverty issues, and relevant legislation.

Organisational

· Adhere to the policies and procedures of CHAI.

· Actively participate in Team and Organisational meetings

· Participate in the development of CHAI services.

· Feedback on the review of organisational policies and procedures.

· Promote and represent CHAI services positively.

· Perform other reasonable related duties as required.

We offer the following

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

· Extensive training programme

· Full and part time opportunities

· Supportive work environment

· Opportunities to improve services and make a difference

Job Purpose

Working within ACDI’s youth work team there will be a strong requirement for innovation and creativity to encourage, inspire and support children and families living in Auchinleck and surrounding communities.

Delivery of programmes of empowering activities to assist them to be aware of their rights and responsibilities and enable them to take greater control of their lives.

You will have the ability to lead and undertake appropriate marketing activities in the community to ensure families are aware of the initiative.

You will help to deliver high quality and inspiring health and wellbeing workshop sessions that will achieve the programme outcomes complementing the Scottish Government National Outcomes.

A full Job Description is available for download below.

We are looking for a dedicated and motivated individuals to join our team. Y sort it Young Carers Service supports young carers aged between 8-18 years across West Dunbartonshire.

This exciting post offers a unique opportunity to work with Young Carers within school, home & community based settings. The role of the Young Carer Support Worker will be to support young carers in making informed choices around issues that are important to them, through one to one, group work sessions & respite.

You will be offering and completing Young Carers Statements (Assessments), developing support plans, providing advice and information, training and group work to support young carers with their caring role.

Young carers are supported through a range of measures to alleviate the caring role and your role will be to work closely with schools, partner agencies and family members to ensure they are able to be a young person first and foremost.

You will be active at providing support and encouragement, helping them to overcome challenges and /or barriers working towards goals to improve their learning, skills and personal development. Offering guidance, rights based information, creating learning opportunities. You will be developing support plans, providing advice and information, training and peer support. Your role will be to work closely with schools, partner agencies and family members.

The post holder should be flexible as the actual times of work will involve working, evenings, school holidays and weekends. The post holder should be flexible as the actual times of work may change to respond to the demands of the work of the Young Carers Service including overnight stays for respite.

CAMPS are excited to announce an opportunity for a highly motivated individual to apply for our part-time Arts Development Coordinator post (17.5 hours).

The successful individual will be responsible for evaluating and developing intergenerational arts activity across CAMPS, supporting project planning, reporting and funding applications. They will strengthen partnerships, identify gaps in provision, and help shape sustainable arts opportunities in line with our Aims and Objectives.

This post has initial funding for 1 year.