Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being,
feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting
difference.
Who We Are
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and
witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free,
confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and
respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by
crime receive high quality support that will help them to recover from their experiences. All our work is guided
and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible;
person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the
time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
What is The Role
As a member of the Corporate Leadership Team, reporting directly to the Director of Service Delivery, your primary
role is to oversee national services and programmes across Scotland and provide strategic support to service
delivery. However, you will also work closely with Heads of Service supporting localities, working together to
provide a holistic, integrated support to our service users and supporting all Service Delivery staff and
volunteers as part of #OneVSS team approach. You will be responsible for ensuring, within your areas of
responsibility, that VSS’s strategic objectives are being implemented and will have a key role in developing
future strategies and business planning to ensure that the needs of victims and witnesses are being met.
What You’ll Need to be Successful
We are looking for an experienced and transformational leader. Someone who will relish the opportunity to shape the
delivery of the VSS vision and strategic priorities. You will be working alongside colleagues and partner
agencies to deliver for victims and witnesses and have a relevant post-graduate professional qualification
and/or experience in relation to research and designing service pathways. An innovative thinker with strong
communication skills and experience of partnership working. Evidence of Continuing Professional Development is
essential.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for
you.
Salary band: £47,266 - £62,420. Salary on appointment will normally be at the lower salary point, with progression
subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered
in exceptional circumstances subject to experience demonstrated.
Further details of this role are available in the job description - Head of Service Delivery - National Programmes
What we offer
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual
leave package of 42 days (pro-rata), but you will also have access to our free health cash plan which includes
cover for you and your family across a range of benefits. This includes dental cover, access to a virtual GP,
counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition,
we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting
employee development is important to us and we offer comprehensive learning and development opportunities.
Please note - This post will be subject to a PVG check.