We are excited to announce a new staff role within Cruse Scotland for a Client Services Co-ordinator. This a great opportunity for someone who is keen to help bereaved people access the right bereavement support at the right time.

About you:This is an ideal role for someone who enjoys being part of a team who are committed to supporting people through difficult times. The role requires someone who has excellent communication skills, who can readily adapt their style to connect with a varied range of people on a day to day basis, including bereaved people; professionals from NHS, Social Work and Education; colleagues; and partner agencies. You will be someone who enjoys being at the core of operations, who enjoys variety and embracing change.

In addition to strong communication skills, you will be highly organised with robust IT skills and have a keen interest in embracing everchanging tech to support our services. You will be confident organising your own workload, managing conflicting priorities and being part of a team working towards a common goal.

About the organisation:We are Scotland’s leading bereavement charity who provide bereavement support to anyone in Scotland who needs us. The range of support includes helpline, individual and group counselling support, children and young people’s services, bereavement support and training to workplaces……and so much more! crusescotland.org.uk

The support services offered to clients are delivered by a volunteer workforce who are trained to professional standards and it’s fair to say that their motivation and commitment is contagious. We value their contributions highly, and ensure an excellent programme of initial and ongoing training, as well as support and development opportunities for them.

About the Role:The Client Services Co-ordinator role will support and improve client services across Cruse Scotland. The post-holder will work closely with the Director of Client Services; our 4 geographical area teams; and our helpline team. Key tasks of the role will include: ongoing co-ordination of client waiting lists; talking with bereaved clients and referrers to advise of all options available; data management and input; and supporting the implementation of changes, where new processes are identified

Areas that we are currently exploring changes within include: reviewing and improving client pathway to support National & local processes, changes to telephony and improvements to client administration systems. It would be expected that the post-holder would play a key part in reviewing and supporting the implementation of these.

Given the nature of the work, ongoing training and supervision is provided.

Your new colleagues: Our volunteer workforce of 250 people are located in communities across Scotland, and are supported by a small but mighty staff team of 22. The staff team comprise a mix of roles and talents, which include the co-ordination of client services, management and training of volunteers, income generation and governance of the charity. As a staff team of 22 we connect fortnightly to ensure a real sense of community and enjoy good relationships across the team

Feedback from our staff satisfaction survey included:

“I haven't been here long but I can confidently say Cruse Scotland is one of the best organisations I have worked for, both from work and flexibility and overall organisation support from all staff and management”

“I find Cruse Scotland to be a very inclusive organisation with a great ethos, responsive to staff and volunteers”

Want to make a Difference? Help us change lives!

Turning Point Scotland has an exciting opportunity in our Edinburgh Visiting Housing Support Service for a Lead Practitioner.

We believe that in many cases, Homelessness is entirely preventable. Where Homelessness is not or cannot be prevented, the experience should be brief and non-recurring.

About the Role

We aim to help people ‘Get a Home and Keep a Home’.

As a lead practitioner, you will:

• Provide 1:1 support and assistance to people using the service in accordance with their support plans and the service aims.
• Support may include, but is not limited to: supporting people to explore housing options; bidding on social housing through ed index; support engaging with landlords/housing officers; assisting with budgeting/ maximising income and benefit entitlement; support to develop independent living skills; support to attend to household activities and external appointments.
• Be an active member of a supportive team, passionate about the work they do.

About You

We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team. As a Lead Practitioner the support you provide will always be person centred, by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and your fellow team members.

Whilst we very much welcome experienced practitioners, no previous working experience is needed. You will be provided with all of the training, support and equipment required to successfully fulfil your role.

About Us

Our Edinburgh Visiting Housing Support Service supports people in the North-East and South-East of Edinburgh who are either Homeless, at risk of becoming homeless, or have recently moved into settled accommodation following a period of homelessness.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

Turning Point Scotland offers a Salary Matching opportunity within the pay points of the role and based on experience.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.

Turning Point Scotland offers a Salary Matching opportunity within the salary scale points.

As a church community we want to continue to follow God’s leading to make disciples and we are looking to build on and develop these connections in order that those in the local area have the opportunity to find faith in Jesus Christ.

Taking an active leadership role, alongside the minister and congregation, we are now seeking someone with passion and experience in outreach to lead us in extending and developing our existing work, and creating fresh opportunities for making disciples.

You will bring a collaborative approach with experience of leading new initiatives and working positively with volunteers which will enable you to work with us in developing our connections in the community.

We want to enable as wide a range of candidates to apply as possible and so we are open to applications being submitted on a full or part-time basis as well as flexible working.

It is an essential requirement of this role that the post-holder is a committed Christian with a live Church connection which is a Genuine Occupational Requirement in terms of the Equality Act 2010.

Download the Recruitment Pack

Young People and Families Worker -Baillieston Mure Memorial linked with Baillieston St Andrew’s Glasgow Presbytery

Could you be part of something different? We have an exciting opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference to the lives of the people in our parishes and communities.

We are looking for a person to work in innovative, creative ways to encourage, nurture and support young people and their families to experience spirituality and faith. Alongside having experience in children, young adults and families work, you will also have the ability to develop and implement a programme of initiatives for young people/younger adults to encounter and experience the Christian faith relevantly.