Join an incredible charity making a real difference for children and families across Scotland

At CHAS, our people are at the heart of everything we do. As a well-respected and widely recognised charity, we are passionate about creating a culture where learning, growth, and feedback thrive—helping our teams be their very best as they support those who need us most.

We’re looking for an innovative and knowledgeable Learning & Organisational Development Manager to join our People team. This is an exciting and autonomous role in a small but ambitious team, where you will work alongside another L&OD Manager and our L&OD Adviser, reporting to the Head of People. You’ll have the opportunity to shape learning and development across all our locations, working with incredible colleagues to support them on their learning journeys.

What You’ll Do:

• Drive forward a culture of learning and feedback, ensuring personal and professional development is embedded across the organisation.
• Design and deliver impactful L&OD initiatives that align with our organisational goals and People strategy.
• Provide coaching and guidance to leaders and teams, supporting them to thrive.
• Work alongside our talented volunteers and staff to leverage their knowledge and skills
• Encourage creativity and innovation, using your expertise to empower our teams to embrace innovations in L&OD.

What We’re Looking For:

• A passionate and creative L&OD professional who thrives on making a difference.
• A coaching-led approach, empowering colleagues to reach their full potential.
• Strong expertise in organisational development, leadership development, and learning strategies.
• Someone who is excited to shape and influence our learning culture in a values-driven, people-focused organisation.

We offer

• Flexible Working: we embrace flexible and family-friendly working arrangements, typically operating in a hybrid manner with meaningful time onsite. CHAS offers flexible and family friendly working and are happy to discuss working arrangements that work for you! This role can be based in Edinburgh, Stepps, Rachel House in Kinross or Robin House in Balloch. Frequent travel between sites and in-person training delivery is expected.
• Professional Growth: This influential role provides exposure across the entire organisation, including direct collaboration with senior leaders and the CEO. You'll have the opportunity to develop your expertise, drive innovation, and make a meaningful impact, with support to continuously grow and enhance your skills.
• Leadership commitment to growing a learning culture: Investment in developing and delivering a first-class L&OD experience for CHAS colleagues.
• Supportive peers as part of a high-performing, valued team, you'll have the support and opportunity to collaborate with the L&OD team, wider People Team, and stakeholders across CHAS
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, life assurance, employee assistance programme, access to Blue Light discounts, and health and wellbeing support.

Why apply for this role?

Children’s Hearings tribunal panel members play a vital role in Scotland’s society. They listen and make legal decisions with and for infants, children and young people. They ensure that the young person is at the heart of every decision taken – because every decision, no matter how big or small, has an impact.

Children’s Hearings Scotland (CHS) is undergoing an exciting period of reform designed to make a step change in improving the outcomes for infants, children and young people who need us most. This role offers you the opportunity to work alongside our tribunal members, and those who attend hearings to realise our aim to be a “forward looking and evolving children’s hearings system, working as a community to ensure infants, children and young people are cared for, protected and their views are heard, respected and valued”.

If you are an inspiring leader with great people skills join us as we continue to embed our new regional new support model across Scotland, changing the way we deliver high quality hearings. By providing an enhanced and consistent support structure to better enable our volunteer tribunal panel members to support children and young people throughout Scotland we will provide a strong foundation to support and enabling our panel community to deliver our duties from the Care & Justice Bill and the recommendations agreed in the ‘Hearings for Children’ report.

This role will lead the North Strathclyde region, responsible for East Dunbartonshire; West Dunbartonshire; East Renfrewshire; Renfrewshire; Argyll & Bute and Inverclyde. North Strathclyde is one of 9 regional CHS Area Support Teams across Scotland and will work alongside and support our volunteer community through change and transition now and in the future.

Your role

The role holder will be expected to be an exemplar for the values of CHS including listening to and valuing the voice of children and young people, the contribution of volunteers, and ensuring a respected, quality based, and sustainable tribunal system is delivered on behalf of the National Convenor.

Reporting to the Director of Tribunal Delivery, the Regional Tribunal Delivery Manager is a Senior Manager post responsible for one of 9 regions across Scotland. You will lead and manage a team of staff and volunteers to deliver the National Conveners statutory duties for the provision of Children’s Hearings across a dedicated region in Scotland to a consistent high quality standard.

You will be joining CHS at a pivotal point. Alongside the team of Regional Tribunal Delivery Managers, your Partnership and Wellbeing Coordinators and Area Support volunteers you will play a pivotal role in ensuring our volunteer communities are effectively supported to continue to embed our regional tribunal support model; implementation of the Children’s Care & Justice Act and future Hearings for Children reforms.

The core purpose of this role will be to provide, management and support to the regional team members (including volunteers) to deliver the National Conveners statutory duties around the provision of Children’s Hearings across a dedicated region in Scotland. The role holder will be key to managing the relationship(s) between Tribunal Members who are volunteers and the organisation more broadly.

The role holder will share collective responsibility for delivering organisational objectives, through active engagement and collaboration with colleagues at all levels in the organisation;

About You

You will be an effective leader, demonstrating your ability to lead and motivate high performing teams including volunteers. You will have experience of guiding and supporting others through continuous improvement projects; having the willingness and ability to enable changes to take place in the most productive way.

You will be an excellent communicator, building links and networks across teams (internally and externally), effectively initiating dialogue across the organisation recognising that we have a shared responsibility to provide the best experience for our colleagues and wider stakeholders.

Energetic and enthusiastic, you will be a brilliant collaborator with demonstrable experience of project/process management and improvement with a track record of using data / MI to manage team improvements.

You will be digitally literate, comfortable with using digital systems and supporting others to do so. ideally have experience of or good knowledge of the sector.

Life at CHS

At Children’s Hearings Scotland, our highly trained Panel Members make decisions for Scotland’s unique Children’s Hearings System that upholds and promotes the rights of infants, children and young people. Our 2,500 volunteer Panel Members take part in children’s hearings in their local areas, making decisions with and for infants, children and young people. Our organisation also supports a network of Area Support Teams throughout Scotland who support Panel Members in their local communities.

As an organisation that works within the Children’s Hearings System, we are passionate about making a positive contribution to improving outcomes for Scotland’s infants, children and young people.

You can read more about our core values on our website as well as view an introductory video to our organisation. We also offer a generous benefits package from hybrid working to flexi hours and a fantastic pension scheme – check out our full benefits summary.

Diversity and Inclusion

CHS is an equal opportunities employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and are committed to providing any reasonable adjustments required during the application and assessment process, and upon joining us.

The Promise Scotland is responsible for driving the work of change demanded by the conclusions of the Independent Care Review.

It works with all kinds of organisations to support shifts in policy, practice, and culture so Scotland can #KeepThePromise it made to care experienced infants, children, young people, adults, and their families - that every child grows up loved, safe and respected, able to realise their full potential.

The Promise Scotland’s sole reason for being is to facilitate and support change, wherever that change needs to happen to make sure that Scotland will #KeepThePromise.

This role is a key part of a small team delivering excellent corporate services and finance processes to ensure the smooth running of the support infrastructure of The Promise Scotland.

The role is responsible for finance payments and processes as well as payroll and pensions.

The postholder is responsible for maintaining the online HR platform and coordinating recruitment and induction, as well as assisting senior management with all other aspects of HR.

The postholder liaises with the IT provider and is the first point of contact for all team IT queries. The postholder also provides cross-team administrative support as required.

Download the Job Description to find out more about the role.