We have a fantastic opportunity for a Support Worker who is passionate about supporting individuals. We are looking for a dedicated and committed individual, who has gained experience within a social care setting. worked with people who are alcohol dependent, have complex (often homelessness related) health needs and are prone to challenging behaviour and episodic poor physical and mental health.

As a Support Worker you will be responsible for ensuring that a high-quality person-centered support service is delivered. provide positive, practical, and emotional support to the residents that promotes choice and encourages personal responsibility. To be an effective Team Player in a challenging environment and establish and maintain efficient professional relationships with a range of external services.

You must possess or be willing to work towards a suitable qualification in line with the SSSC Regulatory Requirements.

For more information, please download the job description below

We have a fantastic opportunity for a Support Worker who is passionate about supporting individuals. We are looking for a dedicated and committed individual, who has gained experience within a social care setting. worked with people who are alcohol dependent, have complex (often homelessness related) health needs and are prone to challenging behaviour and episodic poor physical and mental health.

As a Support Worker you will be responsible for ensuring that a high-quality person-centered support service is delivered. provide positive, practical, and emotional support to the residents that promotes choice and encourages personal responsibility. To be an effective Team Player in a challenging environment and establish and maintain efficient professional relationships with a range of external services.

You must possess or be willing to work towards a suitable qualification in line with the SSSC Regulatory Requirements.

For more information, please download the job description below.

About our Service:

The Bridge Community Project story began in 2014 when a small group of people reflected on their own life struggles and decided to make a difference to the everyday wellbeing of people across West Lothian.

Overseen by a Board of Trustees, the foundations of the Charity are based on the aims of providing financial and emotional wellbeing to the local community. In our story, however, we seek to be different - not so much in what we do, but in how we go about providing our services.

Building on the principles of compassion and love, a decade on, we continue to seek to share the journey with our clients to see lasting hope and change. Our vision is to “improve the everyday wellbeing of the people of West Lothian.” We aim to do this by “providing practical and relational support to families and individuals.”

The Volunteer Lead will be responsible for building and maintaining a robust volunteer network to support the various services of The Bridge Community Project. Using your expertise in volunteer leadership or coordination, you will recruit, train, and oversee volunteers to ensure their effective integration into our services.

Volunteer Coordination

• Review and refine existing processes, procedures, and volunteer policies to ensure effective volunteer processes across The Bridge Community Project.
• Liaise with departmental leads to support the diverse needs of various services.
• Recruit, supervise, and support new and existing volunteers.
• Partner with the wider community to develop new volunteer-led services for The Bridge Community Project.
• Provide administrative and communication support while adhering to best practices.
• Conduct regular monitoring meetings, including annual appraisal processes.
• Instil a culture of continuous learning and improvement to enable the volunteering team to lead innovation within the department, develop new skills to benefit our organisation and their wider career ambitions

Organisational Strategy & Development

• Collaborate with service leads to oversee the onboarding of volunteer groups.
• Establish and track targets and milestones in partnership with service leads.
• Ensure seamless operations by working closely with service leads across departments.
• Explore external collaborative opportunities, including the volunteer friendly award

Internal Communications

• Attend relevant leadership and key meetings central to the needs of the service.
• Provide leadership and support to volunteers, including performance and attendance monitoring
• Assess, monitor, and optimise volunteer motivation and engagement.
• Take overall responsibility for volunteer wellbeing and satisfaction.
• Work with service leads to ensure efficient operations and services within The Bridge Community Project.
• Implement and monitor mechanisms for gathering volunteer feedback and suggestions.

External Focus & Relationships

• Enhance the charity's volunteer brand visibility and reputation through effective social media strategies and community engagement.

Candidate Profile: Volunteer Coordinator

• The ideal candidate will have a strong background in volunteer coordination and communication, with a proven ability to manage, inspire, and support a diverse volunteer team. They will demonstrate excellent communication skills, possess leadership qualities, and show a proactive approach to building a positive and engaging volunteer environment.
• Additionally, the candidate will have a deep commitment to the values and mission of The Bridge Community Project, embodying its ethos in their daily work.

Due to the nature of this position this role is on site.

Key Skills and Attributes:

• Volunteer Management Expertise: Experience in recruiting, training, and supervising volunteers, along with developing and implementing volunteer policies.
• Leadership and Inspiration: Ability to inspire and motivate volunteers while providing clear guidance and support.
• Exceptional Communication Skills: Strong written and verbal communication abilities to engage effectively with volunteers, staff, and external stakeholders.
• Excellent Administration Skills: Strong administrative skills to manage records, coordinate schedules, and oversee administrative processes with accuracy and efficiency.
• Commitment to Values: Passionate about the mission of The Bridge Community Project and dedicated to upholding its core values.
• Organisational Skills: Efficient in managing multiple priorities, meeting deadlines, and maintaining accurate records.
• Collaborative Mindset: Capable of working closely with service leads, community partners, and volunteers to achieve shared goals.
• Adaptability: Resilient and flexible in a dynamic environment, comfortable working onsite and being flexible to ensure availability for shadowing volunteers at various times between Monday - Friday
• Flexibility: is key, as the candidate will be expected to take direction from service leads or the CEO as required, assisting with additional tasks to support the broader goals of the organisation.

Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What is the role

To provide administration support in all aspects of the Volunteering Team’s function. Working with the Head of Volunteering to provide high quality administration support and to build strong relationships, with internal and external customers, ensuring that high levels of service are provided. As a Volunteering Team Administrator you will oversee all administrative aspects of the volunteer recruitment process, including interview arrangements, onboarding, volunteer agreements and all other correspondence. You will co-ordinate all aspects of the disclosure and PVG application and renewal processes; providing support and advice to volunteer line managers.

This is an exciting opportunity to join our Volunteering Team as a Volunteer Team Administrator, working 17.5 hours per week.

Work pattern: Flexible on days and core hours. We would welcome a conversation with the successful applicant about how these are worked to best suit the needs both of VSS and the successful candidate.

What you’ll need to be successful

We are looking for a dynamic, driven, and motivated individual with the ability to plan and organise a workload with shifting deadlines to meet specific targets, ensuring quality output. Someone with the ability to think in innovative ways and skilled at problem solving, demonstrate experience of using digital approaches in your area of work, proven skills in communication and working collaboratively; building professional relationships and first class communication and customer service skills. Proven skills in communication and working collaboratively and the ability to use own initiative and to work both alone and as part of a team with excellent verbal and written communications skills

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

Further details of this role are available in the job description - Volunteering Team Administrator - Victim Support Scotland

Please note - This post will be subject to a Basic Disclosure check.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days (pro-rata) for this post and a 35 hour week, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.