Rutherglen and Cambuslang Foodbank operates three Distribution Centres which are open at various times throughout the week. We are an established Charity and provided help to approximately 9,000 people last year.

Role Description:

To oversee all aspects of the Rutherglen and Cambuslang Foodbank and ensure that the Foodbank operates using the agreed operating model as follows:

• Recruiting volunteers including reference checks, disclosure checks if required, obtaining signed confidentiality agreements and GDPR agreements
• Recruiting, supporting and training Duty Managers
• Ensuring that the Foodbank meets Health and Safety standards
• Developing, updating and ensuring adherence to all policies and procedures
• Ensuring that all volunteers work within the boundaries of the confidentiality agreement
• Identifying volunteer training needs
• Ensuring that the Foodbank meets Environmental Health Standards
• Communicating frequently with all relevant people including churches, volunteers, Trussell Trust, Referring Agencies, Trustees etc.
• Ensuring that the Foodbank updates the online database, website, X (formerly Twitter) and Facebook
• Communicating with media and promoting the Foodbank service in a positive way
• Organising Foodbank representation at community events
• Maintaining awareness of the benefit system, changes to it, and the impact of changes in the operating trends and environment on the Foodbank and its plan
• Developing the Foodbank strategy in partnership with the Foodbank Trustees
• Developing the Foodbank strategy in partnership with Trussell Trust
• Undertaking Trussell Trust Governance Health Checks as required

Key Outputs (in no priority order)

• Ensuring sufficient food collections are organised to provide sufficient stock to support current and future Foodbank growth and organising the purchase of food as and when required.
• Liaising with the Warehouse Manager regarding the day-to-day running of the warehouse including volunteers, monitoring stock requirements and stock and statistical records
• Organising the logistics and re-supply of food to Distribution Centres in conjunction with relevant Managers
• Taking overall responsibility for volunteer drivers for ad hoc uplifts from donors, as required, in conjunction with the Transport Manager
• Taking overall responsibility for the management of the all volunteers in the Foodbank, Distribution Centres and Warehouse
• Organising and facilitating training requirements for volunteers
• Managing the volunteer rota to ensure the best use of volunteers
• Working with existing referrers, funders, volunteers and supporters to grow the Foodbank identifying problems through regular visits and liaison
• Undertaking regular talks to the referrers and donors to raise Foodbank awareness and funds
• Bring to the attention of the Foodbank Convenor concerns about the running of the Foodbank
• Ensure compliance with Health and Safety and Environmental regulations for both warehouse and Distribution Centres
• Producing Foodbank reports and statistics, for the monthly meeting, for the Trustees
• Monitoring the users of the Foodbank through the network database and minimise any potential, or actual, abuse through liaising with referrers and Distribution Centre volunteers
• Maintain a Foodbank phone and Email account

This list is not exhaustive. Other duties may be required as directed by the role or by Rutherglen and Cambuslang Foodbank Trustees, with the proviso that, normally, any changes of a permanent nature shall be incorporated into the job description in specific terms.

Reporting Arrangements:monthly to the Trustee responsible for your direction, support, and ongoing training and development.

Duration:the post is offered initially for 24 months, and is expected to continue beyond that date, subject to appropriate funding.

Working pattern: the work should fit within the operational requirements of Rutherglen and Cambuslang Foodbank and there will also be a requirement for evening and weekend work to fill this role (for example, community events, supermarket collections at weekends and speaking engagements, sometimes in the evening, etc.).

Hours will be flexible to accommodate this within the 24 hour per week working time.

Working location: within Rutherglen and Cambuslang area. Regular travel will be required to visit the locations in Rutherglen and Cambuslang and further afield, e.g. for conferences or to visit other Foodbanks. You should have a UK driving licence. A small office is available, but it is not suitable for lone working.

Holidays: 120 hours annual leave plus public holidays (or time in lieu, if appropriate, after discussion with line manager).

Training to be provided:

• Foodbank governance, administration and operations
• IT training, as required, with specific databases and tools used by Rutherglen and Cambuslang Foodbank
• Health and Safety including manual handling
• Environmental Health
• Other training, as appropriate

Edinburgh Food Project runs seven foodbanks and an FCA accredited Money Advice Service.

We recently joined with other foodbanks in the North East and South East of the city to expand the advice team and reach yet more people in crisis.

As part of this exciting and ambitious development, we are seeking two Welfare Rights Advisers to complete our team of advisers, and work at the front line in the fight against poverty.

This is a 2-year fixed-term contract at the heart of a forward-thinking organisation dedicated to ending the need for foodbanks. Successful candidates will have some experience of working in an advice setting and have excellent communication and administrative skills.

We are also recruiting for a Support Officer. Full details of all the roles are detailed in the Recruitment Pack.

Edinburgh Food Project runs seven foodbanks and an FCA accredited Money Advice Service.

We have joined with other foodbanks in the North East and South East of the city to expand the advice team and reach yet more people in crisis.

As part of this exciting and ambitious development, we are seeking a Support Officer to work at the front line in the fight against poverty.

This is a 2-year fixed-term contract at the heart of a forward-thinking organisation dedicated to ending the need for foodbanks. The successful candidate will have excellent communication and administrative skills, and will thrive in a fast-paced environment.

We are also recruiting two Welfare Rights Advisers. Full details of all the roles are detailed in the Recruitment Pack.

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

In this critical role you will work closely with the Co-Investigator (Jim Hume, Director of Public Affairs & Communications) to ensure effective and impactful delivery of all project outputs and outcomes. The position is a multi-agency project employed by Change Mental Health and will be working in partnership with NHS Highland Public Health, High Life Highland, Museums Heritage Highland, Highland third sector organisations, local community groups and the academic research team.

Our Project Coordinator will engage very closely with regional and local community members, setting up and chairing groups where required in partnership with the wider research team, researching process and impact, developing a toolkit, and disseminating findings via events and online media and communication.

The position requires travel throughout the Highlands. Therefore we are looking for the candidate to be based in the highlands, or in Edinburgh (at our National Office).

Key Responsibilities:

• Establish and manage the regional stakeholder group; organise and attend the group meetings, deputising for the Co-Investigator (Director of Public Affairs and Communications at Change Mental Health, Jim Hume) as required.
• Proactively assist in the set-up and management of the local co-design stakeholder groups in partnership with the research team; help with engaging local communities, networking and recruiting group members; liaise with Museums Heritage Highland and High Life Highland (providing venues).
• Chairing the co-design stakeholder groups and organising all the meetings.
• Organise online forums for the co-design groups to share experiences, which includes deputising for the Co-Investigator as required.
• Contribute fully and proactively to: (i) project research, for example by giving feedback on the co-design process; (ii) development of the project toolkit; and (iii) recording of project impacts.
• Dissemination of findings as required at multiple stages throughout the project including at the project’s conclusion, which will include leading the organisation of two dissemination events.
• Proactively assist with the setting up of the project website, ensuring website design and maintenance is kept within budget; managing and updating the project website.
• Contribute to communications and publicity, including updates/email bulletins, regular website updates.
• Contribute to and identify others to write blogs, ensure events and project news are publicised

General Duties:

• Acting in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies.
• Compliance with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
• Acting in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns.
• Participating in regular supervision and appraisal and undertake any relevant training as appropriate to the role.
• Working in accordance with Change Mental Health’s national policies and local operating procedures and those of external regulators or professional bodies.
• To be friendly, polite and professional to all project partners, community members, stakeholders and the public always.

Essential Criteria:

• Experience and knowledge of co-design
• Project management experience
• Community development/engagement experience.

Desirable Criteria

• An understanding of remote and rural communities and their service needs, and I understand the impact of health inequalities. I have experience of mental health.
• A people person that can make great relationships, whilst also organised and enjoy immersing yourself in detail.
• Comfortable and adept with the tools of the modern world including various online communications platforms and social media.
• Have a positive and enthusiastic ‘can do’ attitude and thrive on working in a dynamic team, understanding that everyone needs to be a leader.
• Have excellent interpersonal skills and work well with others. Can demonstrate that you have built relationships within communities and with external stakeholders.
• Enjoy organising and managing meetings that generate positive outcomes for all.
• Can work under pressure and to exacting timelines plus always produce high quality work.
• Ambitious about project team outcomes and achievements. Ability to see a challenge as an opportunity to improve and deliver outstanding service and support.
• Have a driving licence.

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

Successful applicants for this post will require a Basic Disclosure.

Benefits

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
• A 35-hour working week, enhanced sick pay & season ticket loan.
• A great work life balance with flexible and blended working environment.
• Access to purchase a Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements.
• Generous 37 days’ holiday.
• Paid Mental Wellbeing days.
• Professional development including funded opportunities.