Outreach Support Worker – Make a Difference Where It Matters Most

At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honoring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest.

Join a passionate and forward-thinking outreach team dedicated to delivering compassionate, community-based support to people affected by drug and alcohol use in Renfrewshire.

As an Outreach Support Worker with Change Grow Live, you’ll work hands-on across a variety of community settings to provide harm reduction, early intervention, and psychosocial support — meeting people where they are, both literally and emotionally. You’ll help deliver life-saving interventions all while helping individuals access the care and support they need to improve their quality of life and move toward recovery.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the Role:

• To support the provision of the service’s key activities; engagement, motivational interviewing, trauma informed care, assessment and harm reduction.
• To support service users, under the guidance of Specialist Nurses, to access the full range of provision within the recovery orientated system of care, maximising benefits and recovery capital towards sustained recovery and community re-integration.
• To co-deliver support activities, interventions and community recovery capital by forming productive working relationships with external agencies the multi-disciplinary treatment team, peers and volunteers.
• To adhere to the implementation of all risk management procedures including child and adult protection protocols and guidelines taking personal responsibility for keeping up to date on the requirements of these procedures.
• To record all documentation and case notes to a high standard and within required time frames.
• To support all aspects of service delivery as necessary including responding to telephone and email queries.
• To demonstrate commitment to CGL’s visions, values and policy ensuring that they are understood and are embedded within service delivery and practice alongside national compliance with legal and national guidance (Care Inspectorate & SSSC).

About you:

Education Knowledge and Experience:

• Experience in providing a range of evidence-based treatment & support interventions within a Health and Social Care setting (through paid or voluntary work)
• Basic understanding and knowledge of the harmful effects associated with drugs and/or alcohol use in relation to health, social welfare, housing, employability and personal relationships.
• An understanding of models of recovery and wider community service provision in supporting recovery.
• Understanding principles of effective record keeping and administration processes.
• S/NVQ Level 2 in Health and Social Care or equivalent level experience.
• Knowledge of local area preferable.

Abilities and Skills:

• Communicate confidently and effectively, in a variety of ways.
• Maintain professional boundaries.
• Show a capacity to work on your own initiative and the ability to keep calm under pressure.
• Effectively time manage and prioritise tasks both independently and as part of a team.
• Use data management systems for the effective recording of performance and service user data.
• Employ a mature, empathetic and non-judgmental attitude towards service users.
• Full UK drivers license preferable.

What we give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Join our caring community at Camphill Blair Drummond!

This might just be the perfect opportunity for you!

A unique home from home

Camphill Blair Drummond is a unique home from home environment for people with learning difficulties. Our Residents and Day Students take part in daily activities where they can develop their skills and interests whilst making lasting friendships.

We thrive on living, working and growing together. Working at Camphill Blair Drummond, you’ll soon discover that no two days are ever the same and you’ll always leave with a smile on your face – after having put one on someone else’s!

As Quality & Compliance Manager, you'll be responsible for shaping and maintaining high-quality care and support, driving change, and ensuring compliance with regulatory standards. This role offers the chance to foster continuous improvement across services and work alongside employees, volunteers, families, and external partners to create a culture of accountability and innovation.

In this position, you will:

• Develop a quality assurance framework that aligns with regulatory standards and person-centered values.
• Lead audits, inspections, and reviews to ensure compliance and engage with the community.
• Drive policy development and provide training to maintain high standards of care, safety, and inclusion.
• Serve as the main liaison with regulatory bodies, managing inspections and reporting.
• Champion stakeholder feedback to promote continuous improvement.
• Implement and monitor risk management and safeguarding practices.
• Contribute to strategic planning and innovation to improve the community-based care model.

What we offer:

• A nurturing and inclusive community.
• Opportunities to engage in recreational, cultural and spiritual activities.
• Comprehensive training.
• A unique opportunity to make a positive impact on the lives of our residents and students.

Salary:£44,089.50 – £51.031.50

Holidays: 31 days holiday each year rising to a maximum of 36

Pension: Sector-leading 10% employer pension contribution

Enhanced Sick Pay scheme

Learning and Development opportunities

Employee Discount Platform

Cycle to Work scheme

Non-contributory Employee Assistance Programme

PVG paid for by Camphill Blair Drummond

Location, location, location

And as a location, Camphill Blair Drummond is second to none. So, you’re not just applying for a great job, you’re applying to work in the most beautiful environment while enriching your local community every day.

Don’t delay - apply now and help us create a supportive and inspirational environment for everyone!

Join a Groundbreaking Outreach Team in Renfrewshire

At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honoring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest.

We’re proud to announce we will partner with Renfrewshire Health & Social Care Partnership in delivering a dynamic, trauma-informed clinical outreach service aimed at reducing harm and supporting people into recovery.

We’re building a responsive, community-based team dedicated to reaching individuals affected by drug and alcohol use — particularly those in crisis or at risk of non-fatal overdose. Operating on a “boots on the ground” model, the team will work across Renfrewshire’s communities, including via a fully equipped mobile harm reduction unit, delivering care where it’s needed most.

We’re looking for skilled and compassionate Nurses who are ready to step outside traditional settings and make a real impact. If you’re passionate about outreach, recovery, and accessible healthcare, this is a rare opportunity to be part of something meaningful from the ground up.

Responsibilities

About the role:

• Deliver Advanced Clinical Interventions
• Provide specialist harm reduction care (e.g. BBV screening, Naloxone, wound care), undertake holistic health assessments, and make independent clinical decisions in community and outreach settings, including via the harm reduction van.
• Promote Access to Healthcare
• Identify unmet health needs and actively support individuals in accessing GPs, mental health, addiction, and dental services. Act as a health case manager in the short term for those with complex needs.
• Ensure Safe, Responsive Practice
• Maintain safety through robust risk assessments, lone working protocols, and accurate clinical documentation. Respond to safeguarding concerns and contribute to protection planning as needed.
• Collaborate and Advocate
• Work closely with partners across health and social care, attending multi-agency meetings and ensuring coordinated care and effective communication of treatment progress.
• Support Prevention and Public Health Goals
• Contribute to CGL’s Naloxone Strategy, deliver BBV interventions, and promote health improvement and disease prevention at every opportunity.
• Shape and Improve the Service
• Gather and act on patient feedback, support peer involvement, help develop local clinical policies, and contribute to service development and delivery planning.
• Champion Trauma-Informed, Person-Centred Care
• Build therapeutic relationships grounded in compassion, trust, and dignity. Uphold the Charter of Rights for People Affected by Substance Use.

This is a hands-on, highly autonomous role for nurses who want to make a tangible difference in people’s lives — outside the clinic walls and directly within the communities that need us most.

About you:

Essential qualities include:

• Clinical experience working with vulnerable or marginalised groups
• Ability to independently manage a caseload
• A full UK driving licence (essential for community-based outreach)

Ideally, you’ll also bring:

• Experience making autonomous clinical decisions
• Additional qualifications in minor illness, injury or chronic disease management
• First-hand experience delivering nurse-led outreach in community settings

You’ll also need:

• A clear understanding of safeguarding practices
• A strong commitment to equality, diversity and inclusion
• Confidence working both independently and as part of a close-knit team

This role suits someone who is adaptable, proactive, and passionate about bringing healthcare directly to people who need it most.

What we offer you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Annual reimbursement of your NMC fee
• Dedicated and protected professional development time
• Access to excellent training programmes including the RCNi learning platform
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Protected monthly CPD

About the role

We are looking for an engaging and ambitious Fundraising Officer focusing on events and challenge events for 13 months to cover Maternity Leave.

We have recently invested in growing our fundraising team to ensure we have the resources and capacity to deliver our targets and we are looking for a motivated individual who will thrive on the challenge of growth and expansion and step up with us.

This is an exciting time for fundraising at Waverley Care. In 2022, we embarked on a journey which will see us significantly increasing our unrestricted income over the next five years. This post will provide the expertise and development momentum needed to achieve this significant income growth with individual, major and corporate donors.

The post will work collaboratively within the team and be part of the management team for our fundraising activities during the Edinburgh Festival Fringe.

As a Fundraising Officer, you’ll work towards agreed fundraising plans and objectives to deliver a regular programme of fundraising activities. This is a really varied role and provides a fantastic opportunity to further develop the necessary skills for a career in fundraising. Full training to succeed in the role will be provided. Occasional evening and weekend work will be required.

About the person

As the Fundraising Officer, you will be working within a team to create, develop and nurture community relationships with volunteers, donors, partners and your local communities in order to maximise income. You will have demonstrable experience in meeting targets and KPIs, with proven success at fundraising. You’ll have a track record of managing events and developing relationships with challenge event participants and be committed to building good internal and external relationships. You’ll be self-motivated to achieve objectives and have at least one year’s experience working in sales or fundraising.

You’ll be enthusiastic, reliable and adaptable; there will be a lot going on at once, so we’ll be looking for someone with excellent administrative, organisational and planning skills. You’ll be able to prioritise your workload and be able to work independently. You’ll work with our CRM System, Donorfy, to manage administration and reporting, so you’ll need to be IT literate.

You’ll often be taking steps to achieve new fundraising support, so you’ll have experience in identifying, pitching and securing new support, as well as strong presentation skills. You’ll have basic knowledge of fundraising as a professional discipline.

You will

Supporter Care

• Act as the first friendly point of contact for email, telephone, face to face and social media supporter and fundraiser enquiries
• Welcome new donors and supporters to Waverley Care with personalised communications
• Thank supporters in a timely and courteous manner, including by post, email and telephone
• Build meaningful relationships with donors and fundraisers, and work with the fundraising team to provide consistently high standards of supporter care
• As volunteers are essential to our fundraising activities, you’ll identify when volunteer support is needed and work with the National Fundraising Manager and Fundraising Manager to create volunteer recruitment plans for challenges and events

Events and Challenge Events Fundraising

Representation and Public Engagement

• Be an ambassador at events, supporting Waverley Care’s vision and protecting the charity’s reputation
• Create and attend fundraising events, including new events, bucket shakes at venues, theatres and the Fringe

Supporter, Volunteer and Relationship Development

• Recruit supporters and volunteers for events and challenges
• Build relationships to maximise income generation and secure repeat support
• Develop and maintain professional relationships
• Build and maintain relationships with fundraisers across Scotland
• Work with the team to recruit new volunteers

Promotion and Outreach

• Encourage support through promotional activities
• Source prizes and promote prize draws, raffles and competitions
• Work with the fundraising team to explore new opportunities in communities, schools, colleges and universities, venues, stores, bars and restaurants, and corporate organisations

Event Planning and Administration

• Develop event and challenge event programmes
• Manage the organisation of fundraising events through a range of administrative tasks
• Contribute to the evaluation of events and help improve future activities
• Monitor fundraising materials stock levels and distribute to new fundraisers and supporters
• Contribute ideas to develop our calendar of events, including sponsored challenges

Finance and Administration

• Accurately add and update supporter data in the charity’s CRM database (Donorfy)
• Work with the Fundraising Manager and Business Administrator to report and analyse data
• Work with the National Fundraising Manager to track and monitor income for events
• Count cash, monitor income into the bank and input donations and grants into the database
• Process monthly Gift Aid claims with HMRC
• Liaise with the Head of Corporate Services or our accountants Azets to provide financial data
• Lead relationships with office and events volunteers, arranging tasks as needed
• Undertake any other duties which may be reasonably required to support Waverley Care’s fundraising

Benefits

• Flexible working and TOIL Policy
• Equipment provided for working from home (laptop, phone etc.) Opportunities for continuous learning and development
• Enhanced sick pay
• Enhanced Maternity Benefit
• Death in Service benefits
• Employer pension (3% employee/6% employer or 4% employee/7% employer)
• Cycle to Work Scheme
• Recognition agreement with UNISON