Compassionate Distress Response Service

Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress Response Service (CDRS) for people in distress who do not require a medical or clinical intervention. We would like to recruit for our Out of Hours Pathway for Emergency Services, First Responders, the Mental Health Assessment Units etc. The OOHs service operates 7 days a week Monday through to Sunday 5pm -2am.

The service operates from our GAMH Head Office, St Andrews by the Green, 33 Turnbull Street, Glasgow G1 5PR

Full Time Equivalent is 37.5 hours per/week: Mon to Sun 5pm – 2am (4 days on

4 days off) 9.38 hours per night).

This post is for 0.5 of 4 days = 2 days on per week

£27,656 per annum (pro rata £13,828 per annum)

Post is up to 31st March 2025 with possible extension.

Key Skills:

Good communication skills to be able to work effectively with referrers and individuals using the service. Compassionate listening, be able to alleviate individual’s feelings of distress. Be highly resourceful in supporting individuals i.e., identifying coping strategies, self-management techniques and onward referral where appropriate. Be confident and competent to apply risk assessment, safety planning, and escalation processes where appropriate. SVQ 3 or equivalent or willingness towards achieving this qualification is essential.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applicants from all sections of the community. Accordingly, if you have any requirements regarding your application, please contact Laura Middell on 0141 552 5592.

Appointment is subject to receipt of two satisfactory references. All staff will have Protection of Vulnerable Groups (PVG) Scheme Membership/Enhanced Disclosure Scotland check completed before any client contact commences.

Our Services

We are looking to recruit employees for our Edinburgh Services located in Edinburgh: Oxgangs, St Johns Hill and Lauristion In Leith.

Our services provide twenty four hour per day, seven days per week supported accommodation to individuals who are homeless and have complex and multiple support needs. These individuals may have experienced trauma, exclusion and stigma in their lives.

The Role

As a Support Worker, you will:

• Have a person centred and trauma informed approach
• Be skilled at building trusting relationships
• Have a compassionate and non-judgemental approach
• Be the first point of contact for people when they are looking for support as our services are staffed twenty four hours a day, seven days a week
• Be required to contact external agencies and advocate on someone's behalf
• Support individuals to attend appointments, provide emotional support or respond to health emergencies

You Will

• Have a positive, flexible attitude and be committed to our values and the work we do
• Have good communication skills, both written and verbal
• Be confident and assertive in your approach as these posts will involve some level of lone working
• Be provided with all relevant training to succeed in the role
• Possess an SVQ Level 2 in Health and Social Care, or have the willingness to undertake study to achieve this
• Be required to obtain registration with the Scottish Social Services Council (SSSC) within 6 months of taking up the post

About the Benefits

• Excellent sleepover payment - Currently £108.00 a night
• Fully paid Induction and shadow shifts
• Death in service scheme - three times your yearly salary
• Cycle to work scheme - 12% - 39% savings
• Tech scheme - 12% savings on laptops and computers
• Supportive management - committed to supporting personal and professional development
• Comprehensive health and wellbeing packages.

Please note that Hillcrest Futures do not hold a licence to sponsor any visa applications at present.

Job Purpose:

As part of a multi-agency team, the post holder will provide support to adults with a learning disability and complex health needs within a supported employment setting.

Main Duties and Responsibilities:

• Provide individualised support to clients working within the services
• Plan order of daily activities
• Assist in organisation clients’ workload
• Closely observe and report upon relevant aspects of individual clients’ mental health, behaviour or other issues
• Assist clients with aspects of physical care as required in accordance with the work carried out within the factory unit
• Maintain clients’ privacy and dignity at all times
• Understand and abide by a code of confidentiality in accordance with company policy
• Participate in team meetings sharing information as requested
• Assist in the delivery of cleaning tasks within the factory unit as and when required in order to maintain good housekeeping
• Work within company policies and procedures to ensure maintenance of safe working practices for clients and colleagues; particularly with regard to Health & Safety legislation and Risk Assessment management
• Adhere to company policies and procedures for the use of supplies and equipments, in order to promote the effective and efficient use of resources
• Participate in staff appraisal in accordance with company policy to maintain skills and develop personal growth through training and education
• Contribute to service development

We are currently looking to recruit support workers to join our small team within Inclusion Alliance. The role involves supporting people with learning disabilities to be included in the community and lead an ordinary life. Your work would involve helping people to access educational, social, leisure and work or volunteering opportunities in the community.

No experience or formal qualifications are necessary for the role although a caring nature, positive attitude and a sense of fun are important characteristics to have. New staff will receive paid training and undertake shadow shifts with experienced staff members during induction. We want new staff to feel ready and able to work prior to working on their own for the first time.

We have various vacancies available including part time and relief/casual positions in various locations throughout Edinburgh.

• Working hours are based between the hours of 8am and 5pm Monday to Friday
• We have various permanent and casual vacancies available.
• Relief/ Casual pay rate- £12 per hour

Candidates must be caring, motivated and have excellent communication skills whilst being committed to working in a person-centred way ensuring that support is built around the supported person’s wishes and needs.

Benefits include

• Employer contributory pension scheme
• Funded SVQ 3 qualification and learning opportunity
• Paid annual leave entitlement
• Regular paid supervision sessions
• Regular paid training and development opportunities
• Daytime Monday to Friday working
• Working for a well-established small organisation where person centred values are at the core.
• Free 24/7 access to employee support app