About the Organisation
The Phoenix is a Community Hub in Dumbarton West, it was set up in 2018 by Rock Community Church. The Rock is a vibrant church community serving Dumbarton and the surrounding area. The Phoenix is designed to primarily serve the people of Dumbarton West, namely the residents of Castlehill, Westcliff, and Brucehill. The Phoenix includes a community cafe and a wide and varied activities programme including youth work, toddler provision, adult learning, intergenerational events, art classes, fitness classes, wellbeing programme and volunteer opportunities.
Purpose of role:
Do you understand the power food has to bring people together? We are really excited about the future of the Community Cafe; we are in the process of transitioning to being a donation-based café where people pay what they can afford.
This will involve consideration of the environmental impact of what we offer, ensuring that menus reflect and fully utilise what is seasonally available from our garden, reducing food waste, landfill and the consequent environmental damage through food donations. The Café is a central part of life at The Phoenix, providing a warm, safe and welcoming space for the community to gather for food, company, activities and groups.
We are looking for a passionate and dedicated Community Café Lead to manage and contribute to the smooth running of the Community Café, including all cooking and catering requirements. The Café Lead will manage a small team of Café Assistants and Volunteers and ensure excellent customer service, hygiene, food safety and stock control are always upheld. You would form part of the wider Management Team at the Centre and will be required to work with the Centre Manager to contribute and support the wider development of The Phoenix values and strategic aims.
Key Responsibilities
● To work with the Centre Manager and to take responsibility for all aspects of the day-to-day operations of the café.
● Ensure high standards of food and drink preparation and planning are maintained daily, including demonstrating professional culinary skills as appropriate to the role.
● Be responsible for all health and safety procedures including food hygiene and HACCP.
● To compile weekly rotas for a team of Cafe Assistants and Volunteers, ensuring the efficient and effective use of resources
● To update and refresh the café menu utilising food donations and eliminating waste.
● Work with the Centre Manager to influence the ongoing development and implementation of a successful working strategy for the Cafe, in line with the values and principles of The Phoenix.
● To demonstrate and promote excellent customer service skills.
● Provide training and development of new Café staff members, volunteers and work placements.
● Lead on planning of menus, stock control and ordering.
● To ensure all monies are handled in accordance with company policy and procedures.
● To support any marketing and promotional activity and events
Our application process is simple. There is no complex form to fill out instead we simply ask that you provide us with:
1. A copy of your CV, maximum 3 sides of A4. Your CV should include:
· Your qualifications
· Your work and volunteer experiences
· Your contact details
· Specific skills relevant to the role
· The contact details of two referees. At least one of whom should know you in a professional setting.
2. A personal statement, maximum 2 sides of A4, describing why you would be an excellent candidate for this role and displaying that you meet the essential criteria described in the person specification within the job description.
For further information please contact Brian Smith, Phoenix Centre Manager, on 01389 600245. Your CV and personal statement should be emailed to brian@rockcommunitychurch.org.uk.