Purpose of the Role:

The Volunteer Support Coordinator will develop and enhance Sunny Govan Community Radio’s volunteer programme, providing structured support, training, and development opportunities. The role is critical for creating a high-quality volunteer experience, ensuring volunteers are empowered, valued, and able to contribute meaningfully to the organisation.

The Coordinator will document processes and systems to help the organisation move towards the ‘Investing in Volunteers’ (IiV) standard, the UK quality standard for good practice in volunteer management. Working towards IiV demonstrates our commitment to providing an outstanding volunteer experience, shows volunteers and potential volunteers how much they are valued, and provides confidence in Sunny Govan Community Radio’s ability to deliver effective volunteer support.

The role will also provide targeted support for volunteers facing barriers, including those in recovery, with mental health challenges, disabilities, or learning difficulties. It will support volunteers in achieving recognised awards, such as the Saltire Award or the King’s Award for Volunteering.

Key Responsibilities

Volunteer Recruitment & Induction

• Recruit 21 new volunteers from across Govan and the surrounding areas, ensuring diversity and inclusion, with priority for those experiencing disadvantage and barriers to volunteering. Priority groups include people in recovery, asylum seekers and refugees and women and girls.
• Deliver inductions, including safeguarding, health & safety, and office and broadcasting procedures.
• Ensure volunteers understand their roles, responsibilities, and organisational expectations.

Volunteer Support & Development

• Provide one-to-one or small group support and supervision for new volunteers and 100 existing volunteers, including regular well-being check-ins.
• Develop Personal Development Plans where appropriate — prioritising new volunteers seeking structured development, awards, or facing barriers.
• Support volunteers to access accredited volunteering awards (Saltire / King’s Award).
• Monitor and review volunteer progress, providing constructive feedback.
• Develop new volunteering opportunities aligned to volunteer interests, abilities, and organisational needs.
• Implement structured support and training programmes to enhance volunteer skills and engagement.
• Introduce procedures and systems to align with IiV standards, supporting continuous improvement in volunteer management practices.

Teamwork & Organisational Contribution

• Work proactively as part of a small team, supporting colleagues across programming, events, and operations.
• Assist during busy periods and organisational ‘pinch points’ — such as festivals, major broadcasts, and community events — ensuring volunteer support remains strong during key delivery times.

Community & Partnership Engagement

• Build and maintain relationships with local organisations, schools, and community groups to expand volunteering pathways.
• Support outreach to adults and young people in recovery, those with complex needs, and other marginalised groups.
• Promote Sunny Govan Community Radio volunteering opportunities to the wider community.

Compliance & Quality Standards

• Lead initiatives to work towards Investing in Volunteers (IiV) accreditation.
• Maintain accurate volunteer records and ensure compliance with safeguarding, health & safety, and data protection requirements.
• Assist in reporting, monitoring, and evaluation for funders and partners.

Strategic Contribution

• Advise the Development Manager on volunteer engagement strategies and development opportunities.
• Contribute to organisational planning, ensuring volunteer programmes align with strategic goals.
• Begin using IiV indicators to benchmark practice, identify areas for improvement, and promote a ‘best in class’ volunteer experience.

Person Specification Essential Skills & Experience

• Experience coordinating, supporting, or managing volunteers.
• Knowledge of safeguarding, health & safety, and wellbeing in a community or voluntary sector context.
• Excellent communication, interpersonal, and organisational skills.
• Ability to motivate, support, and develop individuals from diverse backgrounds.
• Experience supporting volunteers with barriers, including recovery, mental health, disabilities, or learning difficulties.

Personal Attributes

• Strong team player, willing to contribute beyond core responsibilities when required.
• Enthusiastic about Sunny Govan Community Radio’s mission
• Ability to inspire and motivate volunteers
• Flexible and adaptable to changing needs and priorities
• Good problem-solving skills and the ability to handle challenging situations with tact

Working arrangements

• Flexible hours
• Some evening and weekend work will be required

Desirable Skills & Experience

• Experience in community media, radio, or creative arts.
• Knowledge of the Govan/Glasgow communities and local social challenges.
• Experience in designing volunteer training programmes and Personal Development Plans.
• Familiarity with volunteer awards such as the Saltire Award or King’s Award for Volunteering.
• Knowledge of Investing in Volunteers (IiV) standards and accreditation process.

Key Outcomes

• A structured, supported, and inclusive volunteer programme across Sunny Govan Community Radio.
• Volunteers achieving accredited awards (Saltire / King’s Award) and personal development milestones.
• Increased volunteer satisfaction, retention, and skill development.
• Enhanced support for volunteers in recovery, with mental health challenges, or facing other barriers.
• Demonstrable compliance with best practice standards in volunteer management, including IiV accreditation.
• Improved organisational capacity and community impact through volunteer contributions.

Join us as an Operations Manager in East Dunbartonshire.

Our team in East Dunbartonshire is recruiting for an Operations Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

Job Description

We are looking for a driven, dynamic & compassionate individual to lead our East Dunbartonshire Young People & Family Service. Our service provides free, confidential support to Young People and Families who are affected by their own or a loved ones substance use. We deliver a wide range of interventions including one to one support sessions, structured group-work, wellbeing activities. We can also provide in-house Cognitive Behavioural Therapy.

You will strive to work collaboratively with partners and local communities, ensuring that we are as accessible as possible and that we deliver trauma informed support with the principles of a Recovery Oriented System of Care at the heart of all that we do. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go. An SVQ Level 4 in Social Services and Health care & driving licence would be desirable for this post.

This is a permanent, full-time role working 37.5 hours per week between Monday - Friday 9am to 5pm, with some evening and weekend flexibility as required. The salary for this position is £29,272.60 per annum.

Company Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of a Head of Service Delivery and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application.

You should have:

• Experience in drug and alcohol support services, or in an equivalent social care setting
• A proven track record of managing and supervising others
• Experience working with vulnerable people (Young People and Adults)
• SVQ Level 4 in Social Services and Health care (or be willing to complete this)
• Experience of partnership working and within multidisciplinary teams
• Experience of working within community based services
• Ability to develop and lead a cohesive team
• Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
• Strong communication skills, both verbal and written

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

Street fit Scotland (SFS) is seeking a dedicated and dynamic individual to join our team as a Community Connection Volunteer Co-ordinator. This role will involve working independently and as part of a team to lead and manage and train a growing volunteer network, providing coaching, development opportunities, and nurturing connections with the local community. The successful candidate will be proactive, empathetic, and passionate about supporting people to reach their full potential.

Main Purpose of the Role

This role is central to the continued growth and development of Street Fit Scotland’s (SFS) volunteer offering. As Community Connection Volunteer Co-ordinator, you will lead with empathy, creativity, and a person-centred approach, encouraging and supporting our members to step into volunteer roles. You’ll provide inclusive, tailored support to help individuals flourish, ensuring every volunteer journey aligns with SFS’s core values of kindness and inclusion.

You’ll oversee all aspects of the volunteer function, developing meaningful roles, delivering training, nurturing development, and building a connected, supported, and empowered community.

Our main aim is to offer sessional work to volunteers when they pass the 6-month probation as we SFS values lived experience.

Key Responsibilities

As the main point of contact for all volunteers, you will be fully integrated into the heart of SFS activities, forming trusted relationships with both volunteers and wider community members. Your work will focus on meeting people where they are, understanding complex needs, offering emotional and practical support, and providing a bridge to meaningful experiences and future opportunities.

Volunteer Support & Development

• Deliver person-centred emotional and practical support to all volunteers and community members.
• Provide one-to-one and group support for community members exploring volunteering, helping them progress at their own pace.
• Design and facilitate internal training, including groupwork, inductions, policies and procedures, and skill-building sessions.
• Develop and share innovative tools and resources to support volunteer engagement and learning.
• Supervise and support the personal development of volunteers, helping them grow in confidence, responsibility, and pre-employability.
• Carry out continuous evaluation to monitor volunteer progress and impact.
• Coach and mentor members through tailored development journeys, helping individuals identify their strengths and contribute meaningfully.

Volunteer Management & Coordination

• Manage and coordinate all SFS volunteers (internal and external), ensuring people are matched to roles that reflect their skills, interests, and availability.
• Identify new opportunities for members to volunteer within SFS, co-creating role descriptions where appropriate.
• Assess individuals’ readiness and suitability for specific roles, offering additional support as needed.
• Oversee PVG processes and ensure a smooth onboarding experience.
• Build relationships with external volunteer services, such as Volunteer Scotland to recruit external volunteers, and stay up to date with relevant training and guidance.
• Attend and contribute to team meetings and service development discussions.

Community Engagement & Integration

• Participate in weekly core, stretch, and strength sessions, as well as community lunchtime drop-ins, to build relationships and encourage engagement.
• Accompany members to SFS sessions to foster community connection and shared experience.
• Support external training pathways (e.g. food hygiene, SDF training, or other personal development courses).

Operational Responsibilities

• Share responsibility for maintaining a clean, safe, and welcoming community base.
• Ensure SFS equipment (computers, desks, shared spaces) is cared for and cleaned when necessary.
• Wear PPE when required and complete relevant health and safety training, including food hygiene certification.
• Be an active team player; supporting colleagues, contributing to team culture, and helping shape a positive working environment.

Person Specification

Essential Skills & Experience

• Knowledge and understanding of the issues affecting members at SFS Working with individuals affected by homelessness, addiction, and trauma.
• Ability to work independently and collaboratively, taking initiative while contributing to a supportive team environment.
• Knowledge of safe practices including adult and child protection.
• Strong demonstration of people skills, with a passion for helping others reach their potential.
• In-depth understanding of volunteers from recruitment and training to supervision and support.
• Excellent interpersonal and communication skills, with the ability to connect meaningfully across diverse backgrounds.
• A genuine commitment to creating inclusive, empowering spaces where everyone feels valued and heard.
• Highly organised, with strong computer skills and record management.
• Group work skills, experience of delivering workshops or sessions that involve team building exercises.

Desirable Experience

• Background in training or community education, with a focus on personal development / Experience in coaching, mentoring, or life coaching.

Additional Information

• Reports to: Michelle Reilly, CEO
• Responsible for: SFS equipment, the volunteer team, and maintaining a safe, clean, and welcoming shared space
• Base: SFS Community Hub, 19 south clerk street, EH8 9JD

Values

• Empathy - listen to and understand an individual’s needs and circumstances
• Treat everyone at SFS with dignity respect and kindness
• Take a non-judgemental approach
• A commitment to anti-discriminatory practice
• Recognise and uphold boundaries

About Sunny Cycles

Sunny Cycles is a community-focused cycling organisation which enables people of all ages, abilities and backgrounds to enjoy the mental and physical benefits of cycling and cycling activities. Founded in 2022, we support mental health, social inclusion, and accessibility by providing led rides, cycling lessons, adaptive cycling for disabled people, and creating welcoming spaces for refugees and New Scots. We operate a community hub at Glasgow Green, and Victoria Park offering free or low-cost cycling sessions for individuals facing financial hardship, social isolation, or discrimination. We provide adapted bikes for those who cannot ride standard 2 wheelers and work with individuals and groups within the community to enable people to experience the mental and physical benefits of cycling.

Sunny Cycles operates as a registered charity and a social enterprise. As we grow, we are looking for a Development & Enterprise Officer who can strengthen our income generation pathways and support the long-term sustainability of our work, including our expanding work with disability and care-home cycling programmes.

Role Purpose

The Development & Enterprise Officer will lead on developing and delivering income-generating opportunities that support Sunny Cycles’ mission. This includes building partnerships, developing commercial activities, strengthening our social enterprise offer, managing budgets and ensuring financial sustainability so we can move away from grant funding.

The role is ideal for someone who is proactive, entrepreneurial, and passionate about inclusive cycling and community wellbeing.