About us

Express Group Fife is a well-established mental health charity operating in Fife for almost fifty years. We provide group activities for people over 18 experiencing poor mental health. The aim of the groups is to promote positive mental wellbeing by providing a safe place for sharing experiences and peer support.

There are currently 12 groups across Fife each week, supporting about 150 individuals during the year. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

About the role

This is an exciting opportunity to join experienced and dedicated team of staff and volunteers working together to make a difference to people’s lives and create real community impact.

As well as leading the team, the Service Manager will contribute to the ongoing development and growth of the charity, ensuring all services are delivered to a high standard.

Key responsibilities include:

• Operational management
• Staff and volunteer management
• Finance, fundraising and accountability
• Monitoring and evaluation
• Communication, marketing and promotion
• Proactive development of the service to meet the needs of service users in line with current mental health strategies in Fife

About you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to represent our organisation in a way that reflects our values and person-centred way of working.

You will be a strong leader who has gained experience in third sector not for profit organisation. You will have knowledge and understanding of the key issues facing those experiencing poor mental health in Scotland today. You will also have a working knowledge of current legislation, policies and strategies relating to the role.

Some of the criteria and qualities for this post include:

• Excellent leadership, communication, and interpersonal skills
• Demonstrable management experience
• Experience of, and success in, securing grant funding
• Ability to build relationships with a wide range of people
• Organised and proactive, creative, and solution-focused

Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?

We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.

Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.

Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.

Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot

SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.

Street fit Scotland (SFS) is seeking a dedicated and dynamic individual to join our team as a Community Connection Volunteer Co-ordinator. This role will involve working independently and as part of a team to lead and manage and train a growing volunteer network, providing coaching, development opportunities, and nurturing connections with the local community. The successful candidate will be proactive, empathetic, and passionate about supporting people to reach their full potential.

Main Purpose of the Role

This role is central to the continued growth and development of Street Fit Scotland’s (SFS) volunteer offering. As Community Connection Volunteer Co-ordinator, you will lead with empathy, creativity, and a person-centred approach, encouraging and supporting our members to step into volunteer roles. You’ll provide inclusive, tailored support to help individuals flourish, ensuring every volunteer journey aligns with SFS’s core values of kindness and inclusion.

You’ll oversee all aspects of the volunteer function, developing meaningful roles, delivering training, nurturing development, and building a connected, supported, and empowered community.

Our main aim is to offer sessional work to volunteers when they pass the 6-month probation as we SFS values lived experience.

Key Responsibilities

As the main point of contact for all volunteers, you will be fully integrated into the heart of SFS activities, forming trusted relationships with both volunteers and wider community members. Your work will focus on meeting people where they are, understanding complex needs, offering emotional and practical support, and providing a bridge to meaningful experiences and future opportunities.

Volunteer Support & Development

• Deliver person-centred emotional and practical support to all volunteers and community members.
• Provide one-to-one and group support for community members exploring volunteering, helping them progress at their own pace.
• Design and facilitate internal training, including groupwork, inductions, policies and procedures, and skill-building sessions.
• Develop and share innovative tools and resources to support volunteer engagement and learning.
• Supervise and support the personal development of volunteers, helping them grow in confidence, responsibility, and pre-employability.
• Carry out continuous evaluation to monitor volunteer progress and impact.
• Coach and mentor members through tailored development journeys, helping individuals identify their strengths and contribute meaningfully.

Volunteer Management & Coordination

• Manage and coordinate all SFS volunteers (internal and external), ensuring people are matched to roles that reflect their skills, interests, and availability.
• Identify new opportunities for members to volunteer within SFS, co-creating role descriptions where appropriate.
• Assess individuals’ readiness and suitability for specific roles, offering additional support as needed.
• Oversee PVG processes and ensure a smooth onboarding experience.
• Build relationships with external volunteer services, such as Volunteer Scotland to recruit external volunteers, and stay up to date with relevant training and guidance.
• Attend and contribute to team meetings and service development discussions.

Community Engagement & Integration

• Participate in weekly core, stretch, and strength sessions, as well as community lunchtime drop-ins, to build relationships and encourage engagement.
• Accompany members to SFS sessions to foster community connection and shared experience.
• Support external training pathways (e.g. food hygiene, SDF training, or other personal development courses).

Operational Responsibilities

• Share responsibility for maintaining a clean, safe, and welcoming community base.
• Ensure SFS equipment (computers, desks, shared spaces) is cared for and cleaned when necessary.
• Wear PPE when required and complete relevant health and safety training, including food hygiene certification.
• Be an active team player; supporting colleagues, contributing to team culture, and helping shape a positive working environment.

Person Specification

Essential Skills & Experience

• Knowledge and understanding of the issues affecting members at SFS Working with individuals affected by homelessness, addiction, and trauma.
• Ability to work independently and collaboratively, taking initiative while contributing to a supportive team environment.
• Knowledge of safe practices including adult and child protection.
• Strong demonstration of people skills, with a passion for helping others reach their potential.
• In-depth understanding of volunteers from recruitment and training to supervision and support.
• Excellent interpersonal and communication skills, with the ability to connect meaningfully across diverse backgrounds.
• A genuine commitment to creating inclusive, empowering spaces where everyone feels valued and heard.
• Highly organised, with strong computer skills and record management.
• Group work skills, experience of delivering workshops or sessions that involve team building exercises.

Desirable Experience

• Background in training or community education, with a focus on personal development / Experience in coaching, mentoring, or life coaching.

Additional Information

• Reports to: Michelle Reilly, CEO
• Responsible for: SFS equipment, the volunteer team, and maintaining a safe, clean, and welcoming shared space
• Base: SFS Community Hub, 19 south clerk street, EH8 9JD

Values

• Empathy - listen to and understand an individual’s needs and circumstances
• Treat everyone at SFS with dignity respect and kindness
• Take a non-judgemental approach
• A commitment to anti-discriminatory practice
• Recognise and uphold boundaries

About Order of Malta Dial-a-Journey Trust:

Order of Malta Dial-a-Journey Trust is a charitable organisation providing vital passenger transport services across Central Scotland. Each year, the Trust completes over 45,000 passenger journeys using a fleet of modern, wheelchair-accessible minibuses.

Their services support a wide range of community needs, including door-to-door transport for people unable to use conventional public transport, social services transport, additional needs school transport (ASN), further education transport, NHS patient transport, and self-drive vehicle hire for eligible groups. In addition, the trust operates two Shopmobility centres in Stirling and Falkirk, providing wheelchair loan and hire services.

Every service they deliver is designed to ensure that passengers, many of whom are vulnerable, can travel safely, independently, and with dignity. The income generated is reinvested into expanding and enhancing services, helping the trust meet unmet needs and respond to growing demand in the communities they serve.

The Role of Service Delivery Manager:

This is a unique opportunity to lead and transform service delivery within a trusted and well-established charity. Reporting to the CEO and Deputy CEO, the Service Delivery Manager will have overall responsibility for the planning, coordination, and operational management of driver and vehicle resources, as well as the leadership, support, and development of staff.

You will ensure that every journey is delivered safely, reliably, and efficiently, and that operational systems are maintained to the highest standard. You will manage day-to-day operational challenges, monitor performance, and implement improvements, while also contributing to the strategic development of the organisation as a member of the Senior Management Team. This is a dynamic, hands-on role where forward-thinking, proactive problem prevention, and strong organisational skills are critical.

They are seeking a candidate with proven experience in service delivery management, ideally within passenger transport, logistics, or a related operational environment. You will bring strong team leadership skills, with the ability to motivate, develop, and hold staff accountable, while growing a culture of excellence and accountability. Excellent organisational, administrative, and problem-solving skills are essential, alongside the ability to manage complex and competing workloads. You should have strong interpersonal skills, with experience handling both staff and customer issues effectively. Familiarity with IT systems, including MS Office, is required, and experience with vehicle scheduling software is highly desirable. Knowledge of Health & Safety legislation, employment law, and vehicle regulations is also advantageous.

The successful candidate will also be willing to undertake minibus driving duties if required, participate in an out-of-hours on-call rota, hold a full UK driving licence, and provide evidence of eligibility to work in the UK. Appointment is subject to satisfactory PVG clearance and completion of a confidential health questionnaire.

This is a unique opportunity to shape and lead the delivery of vital community transport services at an exciting time in the Trust’s development. The successful Service Delivery Manager will join a dedicated and experienced team, taking a pivotal role in enhancing operational excellence, driving service innovation, and supporting the growth and sustainability of the organisation. They will help ensure that every journey meets the highest standards of safety, reliability, and care, while making a tangible and lasting difference to the lives of vulnerable passengers across Central Scotland.