This vacancy has now closed

Triage Administrators

  • Full time or Part time
  • £20,130
  • Kirkcaldy
  • Closing 22nd June 2023

  • Advertised from 5th June 2023
  • Full time or part time available


Fife International Forum is a people led charitable organisation, we strive to value the individual; to be inclusive, innovative, honest, and accountable and to work together.

We engage with and support members of international communities to deal with the many challenges faced in health, social and the economic environment, empowering and enabling families to establish themselves successfully in Scotland.

We are expanding our staff team and looking for highly motivated and dynamic individuals to join our casework team. The roles will involve delivering a holistic information and support service, managing a caseload, and working in partnership with other voluntary sector organisations and local government.

Triage Administrators – full time Salary £20,130 (part-time pro rata)

Posts will be based in Kirkcaldy.

The post holder will work in partnership with colleagues, individuals, and families from international communities to:

  • Provide reception cover, telephone, and email enquiries.
  • Operate a triage service by conducting an initial assessment.
  • Refer individuals for direct support internally and signpost to external organisations.

The roles require proficiency and confidence in using Microsoft packages and electronic case management systems. Experience of working with vulnerable individuals, ideally with ethnic minority communities. You will have a positive approach to equalities and human rights. Some experience of working with triage systems and case working principles would be advantageous. Successful applicants will be expected to have a good command of English both written and orally. Also, to have the ability to communicate effectively with people whose first language is not English. A willingness to develop through ongoing learning and reflective practice.

Application notes

Contact: for further information about this role.

Closing date: Thursday 22 June 2023 at 17:00