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Top job! Head of Services
- Full time
- £54,416
- Can be home or office based but travel across Scotland required
- Closing 22nd March 2023
- Advertised from 8th March 2023
- plus excellent benefits including 30 days holiday and flexible working
Role
Has your proven senior management level experience been gained while providing strategic and operational oversight to a range of services and functions and leading and motivating a variety of multi-disciplinary teams? Then join Shelter Scotland as Head of Services and you could soon be responsible for the strategic and operational oversight of the services and functions we provide in the fight against bad housing and homelessness.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
Part of a wider Operations Department, Shelter Scotland’s Services team leads our crucial frontline work in response to individuals and households directly affected by the housing emergency. The provision of these services isn’t a destination or an end in itself, but rather it’s an important part of our journey towards driving systemic change. Evidence, insight, outcomes, and impact – rather than volume, service targets and KPIs - are our success measures. As Head of Services, we’ll look to you to think differently about our services and the strategic role they play within the organisation.
About the role
A key member of the Senior Management team, you’ll be responsible for Shelter Scotland’s services department and its various functions. Indeed, we’ll rely on you to develop, lead and deliver the operational plan for services within the context of the Shelter Scotland strategic plan and lead and inspire a team of managers to deliver high quality services. You’ll also get to contribute to the growth and organisational development of our services across Scotland and help deliver key internal projects and programmes that will enable us to achieve our ambitious strategy. Leading on quality assurance, evidence, impact, insight and evaluation, bringing expertise and leadership to our strategic plan, operational delivery, practice development, quality assurance, insight and evaluation and making tactical and operational decisions in pursuit of our strategic purpose – all are aspects of this high profile role.
About you
A visible and dynamic leader with a proven ability to develop internal and external networks and partnerships that can help an organisation and its services deliver strategic impact, you have significant experience of leading high performing teams. You’re also a strategic thinker and visionary who is used to managing change. What’s more, you’re curious and analytical, understand the role of data and evidence in services and have a flair for deploying evidence and insight for maximum impact. The interpersonal skills it takes to engage and inspire a range of stakeholders are essential too, in a position that will be pivotal to the success of our crucial frontline work.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.
Application notes
To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Top job! Head of Dementia
- Part time
- £45,430 pro-rata
- Hybrid: Scotland based: Blend of office (Edinburgh-based) and home working
- Closing 9th August 2024
Age Scotland is the national charity for older people. We work to improve the lives of everyone over the age of 50 so that they can love later life.
Our people are central to our success in delivering services for older people in Scotland. We pride ourselves on having a positive working environment and culture.
As the Head of Dementia, you will provide strategic leadership for Age Scotland’s dementia work, including (but not limited to):
• About Dementia Human Rights and community engagement work
• Dementia Friendly Communities including Network and Grants work
• Dementia training Team
Living our values, you will approach the role with integrity, while involving, inspiring, and empowering our teams, so that together we can create better outcomes for older people in Scotland.
The post will be Scotland-based, a blend of office (Edinburgh-based) and home working. In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package:
• Generous holiday allowance of 39 days (FTE)
• A range of learning and development opportunities
• Company sick pay
• Healthcare benefit through Westfield Health
• Discounted gym membership
• Cashback scheme from major retailers
• Contributory pension scheme with employer contributions of 9%
• A comprehensive package of support though our Employee Assistance Programme
• Group life cover up to three times your annual salary
• Cycle to work scheme
• Paid carers leave and dependents’ support
• The option to buy more holidays or sell them
• Enhanced maternity and paternity policies.
Learning Facilitator
- Part time
- £28,759 – £31,595 pro-rata
- Hybrid: Edinburgh based with travel across Scotland
- Closing 13th August 2024
Are you an experienced trainer with the ability to engage a wide-ranging audience, and knowledge of conflict resolution?
If so this could be the ideal opportunity for you
About the service
Cyrenians’ Scottish Centre for Conflict Resolution (SCCR) is a National Resource Centre for best practice in conflict resolution, mediation and early intervention work with a particular focus on young people and families. Our award-winning digital resources, free training and events improve understanding of conflict and emotional needs, to transform relationships and lives.
About the role
This role will ensure that the SCCR continues to evolve and extend its reach. You will:
- Develop and deliver workshops and events, both online and in person
- Contribute to our range of digital resources
- Maintain and develop working relationships with family support services, schools and other groups / organisations
- Monitor and report on the progress of our work
About you
We are looking for an experienced trainer / facilitator with energy and enthusiasm to take this work forward. You will be creative, innovative and a highly motivated team player with an interest in improving the relationships and lives of young people and families.
You should also be:
- Well organised and effective with your time management.
- Flexible and creative in your approach
- Able to demonstrate our values of compassion, respect, integrity, and innovation in the work that you do.
How we will support you
You’ll be part of a small team, led by a supportive manager. There will be opportunities for you to learn and develop, while sharing your skills and experiences. You will have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.
You can find out more about our impact and our values online.
Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. Part of this includes our Telecare service, which operates (through a control room environment) a seven day, 24-hour service to ensure customer safety and wellbeing.
About the Role
Hanover Scotland are excited to be recruiting for a permanent Telecare Manager to join our Telecare team.
Based within the Customer Services Directorate, reporting to the Head of Care & Support, this role can work from either our Edinburgh or Glasgow office on a hybrid basis. The successful candidate must be able to attend one of our offices as and when requested. This is a fantastic opportunity to join at a time of growth and development within the organisation.
As Telecare Manager you will:
- Manage and lead the Telecare service, ensuring this delivers value and quality for our customers.
- Set and maintain high quality standards and champion continuous development to support service growth.
- Support us to modernise our services by adopting a growth mindset, seeking new business opportunities, and actively adopting technological advances.
- Lead on the delivery of the Telecare Improvement Plan and play a strategic role in the growth of our Telecare service.
- Coach, develop, and inspire the Telecare Supervisor and Telecare (Admin) Team Leader to deliver a high-quality, consistent customer experience through the continual development of the team.
- Effectively set and manage budgets to deliver a financially viable service.
- Ensure that the service maintains Telecare Services Association (TSA) accreditation and complies with necessary statutory requirements and relevant standards.
- Run an effective contract management framework with commercial customers to deliver our contractual commitments with local authorities and other housing associations.
- Proactively collaborate with internal and external partners in a way that is fully reflective of our values and behaviours and enables the Telecare service to thrive.
About You
- Substantial people and customer services management experience, operating in either a Telecare or Customer Services Centre environment.
- Capable of delivering business objectives and delivering positive results in performance.
- Confident to act as a people leader and role model for a team, supporting our senior and operational team leaders to be confident and effective in their roles.
- Evidence of strong communication skills at a senior level and demonstrating approaches that enable and empower others.
- Significant business development, budgetary and contract management experience.
- Strong digital literacy skills and confidence to handle core ICT systems.
What We Offer
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed are rewarded through:
- Competitive salary and pension options
- Flexi-working and a Hybrid Working Model
- Health and Wellbeing support networks including Mental Health First Aiders and a 24/7 GP helpline
- Access to our new Hanover Perks platform which includes high street discounts, health cash plan and fuel card
- Cycle to work scheme
- Family friendly policies
Top job! Chief Executive and Nurse Director
- Full time
- £84,000 – £90,000
- Hybrid: Based in our office in central Edinburgh, with scope for flexible working from home
- Closing 12th August 2024
About us
The Queen’s Nursing Institute Scotland (QNIS) is a small charity making a big difference. QNIS supports, develops and inspires Scotland’s community nurses and midwives to be agents for health improvement and catalysts for social change. We help them develop their wellbeing and commitment to self-care so they can drive positive action to build a healthier, kinder, fairer, greener Scotland.
About the role
The current post holder has been leading QNIS for 10 years and is moving on to take up a new role. For the right person this is a great opportunity to shape the evolution of the Queen’s Nursing Institute Scotland as it enters a new chapter. As Chief Executive and Nurse Director, you will have the chance to lead the strategic direction of the charity. Working with a group of expert and committed trustees, the postholder will be responsible for the development of a small charitable organisation with a large reputation.
As Chief Executive, the postholder is accountable for the running of the charity, providing leadership and management to the team of 10 staff (6.5 WTE) and the delivery of programmes. They will lead on strategy, vision and values creating a compelling narrative to support income generation. They will nurture and manage relationships with funders and potential funders to enable a sustainable future.
As Nurse Director, the role requires representing the Institute and community nursing/midwifery in strategic forums, bringing professional expertise, good evidence and wisdom to high level discussion.
The post holder is accountable to the Board of Trustees (QNIS Council). They have regular meetings with the Chair and an annual appraisal. The post is full time (37.5 hours), based in our office in central Edinburgh, with scope for flexible working from home. We are offering a salary of £84-90k depending on experience. There is 10% employers’ contribution to a group pension scheme, life cover and 28 days annual leave plus 10 bank holidays and an additional birthday leave day.
About you
A nurse, or midwife, you will be an experienced leader and manager. You will be highly numerate, able to set, monitor and manage financial plans including fundraising. You will be experienced in and knowledgeable about governance, particularly managing risk.
To support and supervise the team, you will be an experienced programme manager; familiar with designing and managing processes, budgets, evaluation and reporting on impact. You will be a highly skilled facilitator of learning and improvement, experienced in creating safe spaces for development. You will bring a range of creative, methodologies for improvement and change.
With a broad and deep knowledge of the health and social care policy landscape of Scotland, you will have a nuanced understanding of the range of issues affecting community nurses and midwives and Scotland’s public health challenges.
You will be highly self-aware and committed to wellbeing and self-care of yourself and others, bringing your own compassionate and creative leadership to setting a healthful workplace culture for the team at QNIS.
For more information about the role and the organisation, please download the Excellence Profile and visit the QNIS website.
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