This vacancy has now closed


  • Full time
  • £21,255 – £24,473
  • Hybrid working, within reasonable traveling distance from the Edinburgh office
  • Closing 16th November 2022

  • Advertised from 3rd November 2022
  • 37.5 hours per week – happy to talk flexible working
  • Job Reference: SUS3898


An exciting opportunity has become available for an experienced Administrator to join our team. You will provide administrative support in the delivery of active travel projects across Scotland. While also assisting with the daily smooth operation of the Edinburgh office.

You will work closely with the Heads of Department, Executive Assistants, and the Business Support team to provide effective administration, operational, and project support to the staff in the organisation. Always seeking to improve the office environment by listening to feedback and building on what changes could be made to mold it into a more efficient space.

Contributing to the streamlining of the office you will cover the office desk and be the first point of contact for welcoming guests and visitors. While also responding to general enquiries via telephone (using Horizon software).

Within this position you will be managing incoming and outgoing e-mails and meetings assisting in compiling agendas and minutes. Also dealing with general enquiries to the Sustrans inbox. You will be dealing with general administrative responsibilities including data entry, filing, and contacting Partners as directed by the Manager.

Candidates should be based within the Edinburgh area with travel expected to the hub/office base at least three days a week.

About you

You should have experience in office administration and be able to demonstrate skills working with Microsoft Excel. With the ability to build relationships with ease across a wide range of people through being a skilled communicator. Along with excellent telephone skills to manage phone calls into the office.

You will be skilled in scheduling diaries for meetings and booking travel for department events. Doing this by using Outlook to send all colleague emails and invites and a background in navigating an inbox would be ideal.

You will have excellent attention to detail with assessing, revising, and logging documentation accurately and efficiently. Knowledge surrounding office health and safety as an asset to the position.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.


  • 26 days’ leave per annum plus bank holidays for full-time working
  • Ability to buy an extra week of annual leave (pro-rata for part-time staff)
  • Staff volunteer days
  • 24/7 free, impartial and confidential support service
  • We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes


  • Group Personal Pension scheme with a 4% or 5% of basic salary contribution being matched by Sustrans
  • Bike, computer and season ticket loans
  • Discount benefits
  • London Weighting Allowance - For all colleagues who live in London (within the M25) an additional annual allowance of £3,995 will be paid.

Family Friendly

  • Enhanced maternity and paternity pay
  • Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Application notes



Closing date for the receipt of completed applications is 23:59, 16 November 2022.

Interviews will take place in person at the Edinburgh hub during the week commencing 28 November 2022

To apply, please complete our online application form.

More details of our vacancies can be found at

About Sustrans

Sustrans is the charity making it easier for people to walk and cycle. We connect people and places, create liveable neighbourhoods, transform the school run and deliver a happier, healthier commute.

Our vision and mission have never been more relevant. Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

Join Sustrans today and help us get things done, together!