About the Organisation
The Phoenix is a Community Hub in Dumbarton West, it was set up in 2018 by Rock Community Church. The Rock is a
vibrant church community serving Dumbarton and the surrounding area. The Phoenix is designed to primarily serve
the people of Dumbarton West, namely the residents of Castlehill, Westcliff, and Brucehill. The Phoenix includes
a community cafe and a wide and varied activities programme including youth work, toddler provision, adult
learning, intergenerational events, art classes, fitness classes, wellbeing programme and volunteer
opportunities.
Purpose of role:
We are looking for a passionate and dedicated Family Support Worker Lead to help deliver exciting and engaging
support working with the community, partners and the Phoenix Team.
You will build relationships and facilitate family support in the Dumbarton West community.
Key Responsibilities
● Develop and facilitate parent & child sessions both indoors and outdoors
● Facilitate issue-based workshops with both parents and children
● To plan, deliver and evaluate activities which support, connect and inspire children and families in Dumbarton
West.
● To use a variety of approaches to consult and engage with our community
● To maintain up to date and accurate records of the support provided.
● To understand and abide by the organisations policies and procedures, including Health & Safety, Data
Protection, Confidentiality and Child Protection.
● Ensure non-discriminatory practices at all times in line with the organisations Equality and Diversity policy.
● To deliver parenting programmes
● Co deliver peer support groups with parents
● Provide one-to-one support sessions with families
● Support families within their own home as appropriate
● Take a proactive approach to own learning and development participating in relevant training & development
opportunities
● Support the manager with funding applications concerning children & family work.
● Undertake training as required.
● Support major events within The Phoenix’s calendar alongside the staff team.