As Programme Assistant, you will be the first point of contact for small medium enterprises (SMEs) seeking expert advice on energy efficiency, low carbon heat, and renewable technologies. In this engaging role, you’ll handle enquiries via phone and email, provide essential back-office support, and help guide customers through their sustainability journey.

The team

Business Energy Scotland is funded by the Scottish Government to provide free, impartial support and access to funding to help small and medium-sized enterprises (SMEs) save energy, carbon and money. As Scottish businesses try to overcome the twin challenges of record energy prices and playing their part in reducing carbon emissions, our work is more important than ever.

What you will do

You will play a vital role in delivering exceptional customer service, exceeding call quality standards, and ensuring every enquiry is handled efficiently and professionally. You will be the first point of contact, responding promptly to enquiries via helpline and emails, while accurately recording and tracking customer interactions.

Your attention to detail will help maintain high data quality, supporting colleagues in providing expert advice to SMEs. Working closely with internal teams and external consultants, you will ensure a seamless customer journey, proactively following up and contributing to the team's success in meeting key targets.

What you will bring

• Strong customer service skills.
• Effective interpersonal and communication skills via telephone and email.
• Proficient in Microsoft Office applications, particularly Word, Excel, Outlook, Teams and SharePoint, with strong document formatting and word-processing skills.
• Experience of using databases, CRM systems or other administrative and reporting systems, with the ability to learn new systems quickly.
• Experience of providing administrative or programme support within a busy team environment.

Who we are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Work where you thrive

At Energy Saving Trust, flexibility isn’t just a policy, it’s how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person.

We’ll support you with:

• Generous holiday (25 days + bank holidays + extra Christmas leave)
• True flexibility in how and where you work (subject to role requirements)
• Strong pension & life assurance
• Enhanced family leave
• Green travel perks (EV scheme, cycle to work)
• Professional development support
• Yearly wellbeing allowance

These are just some of the benefits we offer.

Want to know more about how we make flexibility real? Check out our Benefits and Culture page.

Lochwinnoch Community Larder is one of the busiest community pantries in Scotland. We operate on dignified food principles, working to tackle the climate emergency through distribution of food which is otherwise destined for landfill, and food we grow ourselves locally. We are also addressing food insecurity for a wide rural population. Our success has attracted more than 2000 members to us from over 850 households from across Renfrewshire and North Ayrshire. Our activities include:

• A pantry which is open 4 days per week
• A community fridge & freezer which are accessible 24/7
• Courses of cooking classes and food demonstrations in fermenting
• Signposting to other support services
• Creating meaningful volunteering opportunities for people of all ages

This role is a brilliant opportunity to join a friendly team and work within the heart of an active rural community. It is a physical role which will require some lifting and period of time spent on your feet. The location for the project is within a vibrant social garden space which is also home to a Men’s Shed project, an outdoor children’s childcare group and our own food growing site.

You can find out more about LEAP and our other charitable activities here: myleapproject.org

Offering volunteering opportunities is as important as any other part of our work, and a focus of this role will be managing and developing those individuals to ensure the work is meaningful and their development is prioritised.

• This role is offered at £29225 FTE.
• Benefits include 6% workplace pension and 35 days holiday (pro rata) per annum.
• The contract is for 6 months initially, with the expectation that it will be extended on the basis of performance and funding availability.
• Hours of work will be 24 per week. While the majority of hours will be between 9.30am and 2.30 pm, there will some evening and weekend working. A preferred work schedule can be supplied on application.

A suitable candidate will be required to undergo a PVG check. Where a successful candidates does not already have Food Hygiene Level 2, they will be asked to complete relevant training.

DUTIES:

General

• Day-to-day facilitation of service;
  • Setting up and packing down shifts
  • Carrying out fridge temperature checks
  • Printing labels and safe food handling
  • Welcoming members
  • Handling and weighing food, and managing stock
• Supervising team of volunteers across varied duties including manning the Larder, food parcel delivery, collecting food from supermarkets
• Carrying out volunteer inductions and on-the-job training
• Completing volunteer rotas
• Hosting monthly volunteer meetings
• Administration and updating of digital records
• Assisting with duties at growing site such as watering plants - liaising with Food Growing Coordinator
• Promoting service on social media and updating website
• Building relationships locally with other groups and organisations
• Assisting to organise occasional cooking classes and food workshops, and other events as required
• Engaging members and handling referrals, signposting to other support services where appropriate
• Arranging added value workshops, surgeries and information days on-site and online via the Larder service with partner orgs: looking at ways we can sign-post to other services such as CAB, AdviceWorks, Renfrewshire FoodBank, RACA, HomeStart, Kairos, RAMH etc.
• Being responsible for facilities on-site relating to the project and its assets
• Identifying, developing and delivering opportunities for mini-projects and community participative events
• Liaising with food providers with regard to collections and cascading information to the volunteers
• Handling financial donations and cashier duties
• General administrative and practical duties

REQUIREMENTS:

For this role we are seeking someone with a stable work history and demonstrated experience of working in an autonomous role. You need to be able to manage your own tasks and workload independently, lead a team, and respond to changing circumstances and challenges effectively. It is a role where following processes and rules is imperative, and where you will often be required to develop and improve processes to ensure smooth running. It is also a people- focussed role; spending time with members and volunteers and creating a friendly and inclusive environment is of primary importance. You should have:

Essential requirements:

• Skills and experience in leading or supervising other people
• Administrative skills and IT literacy
• Strong communication skills, demonstrated through previous employment history
• A clean driving license and your own car
• Eligibility for PVG scheme (enhanced criminal records check)
• A can-do attitude and the ability to problem solve

Desirable requirements:

• Level 2 Food Hygiene Training
• Experience of working with volunteers in a community project

Granny Mutch is a charity shop and community space based in the heart of Lochwinnoch. We launched this project in May 2026 and it has already become a social hub offering affordable items and keeping quality goods out of landfill. It also generates income which goes back into our other charitable projects which include Lochwinnoch Community Larder, Diggin’ It Seed Libraries and Lochwinnoch Feel Good Festival. You can find out more about LEAP and our other charitable activities here: myleapproject.org

This role is a brilliant opportunity to join a friendly team at an exciting stage of development. The role will involve some lifting and require periods of time where you will be standing while on-shift. You will be supervising a Team of volunteers and working directly with the public.

Offering volunteering opportunities is as important as any other part of our work, and a focus of this role will be managing and developing those individuals to ensure the work is meaningful and their development is prioritised.

• This role is offered at £27144 FTE.
• Benefits include 6% workplace pension and 35 days holiday (pro rata) per annum.
• The contract is for 6 months initially, with the expectation that it will be extended on the basis of performance and funding availability.
• Hours of work will be 24 per week. While the majority of hours will be daytime, there will be some weekend working required.

DUTIES:

• Day-to-day facilitation of retail service;
  • Opening up shop
  • Managing stock
  • Sorting donations
  • Serving customers
  • Replenishing shops floor & visual merchandising
  • Cash handling and cashing up
• Supervising team of volunteers across varied duties as above
• Carrying out volunteer inductions and on-the-job training
• Promoting service on social media and updating website
• Building relationships locally with other groups and organisations
• Assisting with occasional events and workshops
• Being responsible for facilities on-site relating to the project and its assets
• Identifying, developing and delivering opportunities for mini-projects and community participative events
• General administrative and practical duties

REQUIREMENTS:

For this role we are seeking someone with a stable work history. You need to be able to manage your own tasks and workload independently, lead a team, and respond to changing circumstances and challenges effectively. It is a people-focussed role; spending time with members and volunteers and creating a friendly and inclusive environment is of primary importance. You should have:

Essential requirements:

• Supervisory experience
• Strong organisation and communication skills, demonstrated through previous employment history
• Eligibility for PVG scheme (enhanced criminal records check)
• A willing and positive attitude and the ability to follow and develop processes

Desirable requirements:

• Experience of working with volunteers in a community project
• Retail experience
• Clean driving licence and your own transport

Are you ready to make the next positive move in your career, are you looking for a new challenge? We have been on a journey of positive change in the past three years and have very ambitious plans for the future. We are recruiting an experienced Mental Health & Wellbeing Team Lead to provide both mental health and line management support across our services who will play a vital role in the delivery and development of our services.

The principal purpose of this post is to assist the Head of Services with the day-to-day operation of the service delivery areas and line management of designated staff. With the skills and evidence of mental health and line managing staff, you should have the ability to take on the role to allow us to support our teams and continue to deliver and develop our services.

If you are able to demonstrate your ability to deliver high quality services with a sound knowledge and understanding of Child Protection and Adult Support and Protection, are positive, supportive, able to work in a collaborative way, and have excellent interpersonal skills then this could be the role for you.

Do you have a passion for helping people?

Do you have excellent communication and customer service skills?

Do you want to work for one of the best employability providers in Scotland?

Would you like to help someone with barriers to build the confidence and knowledge to manage their own finances?

Then come and work for Enable Works.

Your role, as an Income Maximisation Officer, is to alleviate poverty, hardship and disadvantage by providing information, advice and advocacy on welfare benefits to those who have barriers to work.

Enable Works are the leading specialist provider of employability services for people who have barriers to work. We believe that every person in Scotland has the right to work in a job that is high quality and well paid.

Enable Works supports over 7000 people every year across 30 Local Authorities to learn skills for work.

We partner with thousands of employers to create inclusive cultures and improve the diversity of Scotland's workforce.

We are incredibly proud of our smart, capable, and motivated colleagues across Scotland and following a period of significant growth we are looking to grow our team.

We offer a generous salary, excellent benefits, and opportunities to develop and grow in your role.

We offer flexible working practices that promote a strong work/life balance so that when you are at work you can be the best version of you.

Values are more important to us than qualifications or experience, so if you don’t think you meet every requirement that’s ok, we still want to hear from you.

Please make sure you include a detailed personal statement in the ‘More about you’ section of the application to tell us how you are suited to the post. For further information please see our full job pack on our website.

About You

We really need you to have these

• The drive, energy and commitment to support people to maximise their income and resolve financial hardship
• Excellent numeracy and literally skills
• Strong organisational skills and the ability to manage competing demands and deadlines
• Ability to manage your own time and diary effectively
• Strong customer care and problem-solving skills
• Attention to detail, with the ability to work accurately and follow instructions
• Strong IT skills
• Confident, empathetic communicator, comfortable supporting people who may be distressed or facing difficult circumstances
• Ability to work well as part of a team and use your own initiative
• Comfortable working towards targets
• A full driving licence

Why?

Our vision is that every disabled person in Scotland is able to access the support they need to find and sustain a high quality job that pays them well, and your drive and commitment to income maximisation will help them do this. You will recognise each client’s individual circumstances and work with them to secure the income and support they are entitled to.

Our culture is autonomous so that means we trust you to make the right decisions for your clients, therefore you need to manage your workload well and be accountable for your time. Attention to detail is important as it means you can work accurately and follow instructions, particularly given the technical nature of the benefits advice and advocacy.

About Us

At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.

We also have an excellent range of staff benefits on offer including but not limited to:

• Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
• Employee Assistance Programme
• Cycle to Work Scheme
• Season Ticket Loans
• Blue Light Card
• Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.

We are recruiting a Neighbourhood Officer to join our Mid Market Rent (MMR) Neighbourhood Team. This is your chance to deliver a high quality, customer-focused housing management service, supporting our MMR customers to enjoy safe, well-managed homes and communities.

You will join a team where you are trusted to manage a varied caseload, working closely with colleagues, partner agencies and customers to keep neighbourhoods safe and tenancies sustainable.

At Kingdom Group, we believe everyone deserves more than a home. Through Kingdom Housing Association, we provide good quality, affordable homes and services across Fife, Forth Valley, and Clackmannanshire, helping people live well and thrive in the communities they call home.

The Role

As a Neighbourhood Officer, you will:

• Provide a customer-focused housing management service, responding to enquiries and attending customer engagement events to understand needs and expectations.
• Manage, investigate and resolve housing management cases, including anti-social behaviour, rent arrears, hoarding and neighbour disputes, escalating to legal action where required.
• Act as an advocate for vulnerable and at-risk customers, raising welfare and safeguarding concerns and connecting people with the right support.
• Take a proactive approach to debt management and income recovery, providing benefits guidance and signposting customers to further support.
• Manage lettings and allocations for MMR and social housing properties, from advertising and viewings through to post-allocation visits and tenancy deposit administration.

Why Join Kingdom Group?

At Kingdom Group, every role is about making a difference. Whether you are supporting one person to live more independently or leading a whole service, your work changes lives.

We are proud to hold Investors in People Gold and Investors in Young People Platinum accreditations, reflecting our long-standing commitment to development, wellbeing and creating a workplace where everyone can thrive.

What We Offer

A varied, rewarding role at the heart of our communities, alongside the day-to-day support of an experienced team. We invest in our people and we offer:

• A values-led culture rooted in being Customer-focused, Accountable, Respectful, Efficient and Supportive.
• Ongoing investment in your professional development, including funded qualifications and clear career pathways.
• A flexible approach to working that supports wellbeing and personal commitments wherever the role allows.
• A workplace committed to equality, diversity and inclusion, where every colleague is welcomed and valued.

About You

We are looking for someone who:

• Holds an HNC-level qualification in a relevant discipline, an equivalent Housing qualification, or equivalent experience, with at least two years in a similar customer focused role.
• Has strong digital skills and a genuine commitment to continuous professional development.
• Handles sensitive and emotive issues, and challenging behaviour, with compassion and professionalism.
• Communicates confidently with a wide range of customers, colleagues and partner agencies.
• Has a working knowledge of relevant housing legislation, Universal Credit and other benefits, and data protection requirements.

The successful applicant will assist in the development and implementation of the money advice service offered across the Glasgow North West area and will work within the Money Advice Team covering welfare rights.

Limited weekend & evening work may be required.

Core function:

The core function of the Benefits Advisor’s remit is to provide advice, assistance and representation to clients with financial problems, covering all aspects of welfare rights and income maximisation.

Actual function:

The role has a variety of activities and considerations in managing the delivery of the objectives and outcomes of Drumchapel Money Advice Centre.

The tasks will include the following:

• To provide advice and assistance to clients with financial problems
• To maximise the client’s income through advice on welfare benefits and other sources of financial assistance
• To offer appropriate assistance to individuals requiring help with financial budgeting
• To provide representation and advocacy at tribunals and other formal or informal hearings
• To keep up to date with developments in money advice and changes in relevant legislation
• To liaise with appropriate local and national debt and money advice agencies in addition to statutory agencies
• To cover potential outreach clinics and work at venues across the Glasgow West area, with limited weekend and evening work as required via rota.
• Any other duties appropriate to the post

Benefits:

• 29 days annual leave plus bank holidays and options to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% matched employer contribution with included life assurance cover
• Staff discounts and Blue Light Card eligibility with 15,000 national retailers discounts
• We are a Real Living Wage accredited employer

We are one of the largest children’s charities in the UK and have been making a difference to the lives of the UK’s vulnerable children for over 150 years.

A bit about the role

‘Meeting new people, doing new things, seeing new places, that's what our short breaks services are all about.’

Join our fantastic, dedicated team at Renfrewshire Short Breaks, LoomWalk in Kilbarchan as a Residential Support Worker. Your role is crucial in creating a safe and supportive environment for children and young people to flourish.

Patience, empathy and resilience will go a long way, especially when supporting children through times that may feel challenging due to individual heightened behaviours or when meeting the complexities of some children’s health and personal care support needs. At times the role can be demanding, fast paced and busy where the ability to multi task is advantageous.

You won’t be doing this alone. At LoomWalk, it’s all about teamwork where we believe in investing in our team. You can expect a comprehensive induction, learn new specialised skills applicable to the role, and support for qualifications. Regular supervision and team meetings ensure you are integrated and valued within our team.

Short breaks are a chance for disabled children and young people to have fun, gain independence, learn and develop while their families get to take a much needed break.

Our children love to engage in playful and sensory activities such as singing, ball games, arts/crafts, garden play, water play, puzzles, dressing up and iPad time. Opportunities to support children within outings and stimulating activities within the community are encouraged to ensure they have a positive experience when staying at LoomWalk.

This isn’t just a job, it’s an opportunity to be part of a caring, supportive team to build meaningful connections to the children we support to make their lives better.

How you'll help to create brighter futures

Some key responsibilities of the Residential Support Worker are;

• Provide lead case/care planning management, including assessing, reviewing and managing risk
• Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports
• Attendance at professional meetings including reviews, court work etc.
• Supporting children to achieve positive outcomes.
• Adopting approaches in line with the principles of The Promise
• Assisting the children in all aspects of their care and supporting their health and wellbeing.

Let's talk about you

Are you resilient and have a positive approach to change and challenge? We are looking for someone with a ‘can do’ attitude to join our team. Ideally you will have:

• Demonstrable experience of working in a care setting and developing positive relationships through trust
• Application of a range of techniques to co-ordinate and communicate with service users and their families
• Demonstrate a solution focused approach to address problems, individually and in a team setting
• Ability to stay, steady, patient and grounded even when the role brings moments that feel challenging
• Experience of working with disabled children and young people
• Safeguarding knowledge and excellent communication skills
• To possess Higher National Certificate in Social Care (or recognised equivalent) and an SVQ3 in Social Care – Children and Young People or if you do not possess this you must be prepared to complete this within 3 years of commencing employment with is, full support will be provided

Good to know

If, for any reason, you need support with your application, please contact Jessica Jarvis at recruitmentservice@actionforchildren.org.uk quoting reference 13506, We'll be happy to give you any support you require.

We are unable to offer sponsorship for this role

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

We are looking for up to three new Members of our Board who would have an interest & commitment to supporting delivery on the Vision and Mission of Archaeology Scotland.

Our Vision

Everyone cares for, enjoys and benefits from Scotland’s archaeology.

Our Mission

We support people of all ages and backgrounds to discover, explore and care for Scotland’s archaeology.

By connecting people with archaeology, we strengthen communities and change lives.

We are specifically looking for people who have experience, either through Commercial, Public, Third or University sectors, of archaeology. We would also particularly welcome further expertise on our board relating to Fund Raising, Human Resources and IT / Digital but if you work in or are passionate about Scottish Archaeology you will be able to help too.

Archaeology Scotland is looking to expand & diversify its Board of Trustees to be inclusive in all respects. If you have no previous experience in being a member of a Board this is an opportunity to expand your knowledge and gain experience for the future.

Archaeology Scotland is the leading independent charity working to inspire people to discover, explore, care for, and enjoy Scotland’s archaeological heritage. Archaeology Scotland is registered as a Scottish Charity with the Office of the Scottish Charity Regulator (SC 001723) and is a limited Company with charitable status, registered in Scotland (SC 262056)

Transition Edinburgh South (TES) works with local people and community organisations to regenerate greenspaces and community buildings in the South of Edinburgh, We do this in a number of ways -

• Growing food that is good for people and planet; blending growing with community health, learning, and volunteering programmes and events that reduce social isolation, mental ill health and poverty, improve health and community connections, increase bio-diversity and reduce carbon pollution.
• Increasing opportunities for volunteering and supporting local grassroots projects.
• Working with local residents and community organisations to develop the buildings and greenspaces where we are based and in surrounding communities.
• Working to improve the environments where we are based, by tackling the impacts of climate change, reducing carbon pollution, increasing bio-diversity, and promoting sustainable development and regenerative horticulture.

We are based at the Gracemount Community Garden where, since 2013, we use organic and ecological techniques that regenerate the soil while growing fruit and veg for the community. We are part of the Transition Movement which “is a movement of communities coming together to reimagine and rebuild our world”.

We are currently looking to appoint a Treasurer to join our small Board. The Treasurer will be responsible for managing all financial matters on behalf of our organisation and will be responsible for ensuring that the organisation has robust financial processes to meet its legal and constitutional requirements. It will also be the responsibility of the Treasurer to report the financial position at the board meetings. While we encourage and welcome applicants of all backgrounds, we are keen to hear from candidates that have experience of charity financial management or are chartered in a suitable accountancy field.

All Trustees are required to attend monthly board meetings, ideally in person in Edinburgh but occasional attendance by video call is ok. In addition, we ask Trustees to attend our organisational strategy day and our AGM. Please note that this is a voluntary role. The trustees of our organisation do not receive any remuneration.