Govan HELP is a growing, place-based family support charity, established in 1996, committed to improving opportunities and outcomes for children, young people and families living in the Govan area. We provide a range of integrated early-intervention and family support services, working alongside families to build on their strengths, promote wellbeing and improve outcomes.
We are delighted to be developing our new Govan HELP Family Centre, which provides a welcoming, accessible space where children, parents, carers and families can access a range of support, activities and services. The Family Centre brings together different areas of our work and strengthens our ability to provide families with coordinated support in a welcoming and community-focused environment.
We are looking for an enthusiastic and organised Administrator to join our multi-disciplinary team and provide effective administrative and reception support across Govan HELP. The role will play an important part in the day-to-day running of the Family Centre and will provide a welcoming and professional first point of contact for families, visitors, partner agencies and professionals accessing our services.
We are looking for someone with relevant administrative experience gained within a busy office or customer-facing environment. The successful candidate will be able to manage a varied workload, prioritise competing demands and work effectively as part of a team. You will have excellent communication and organisational skills, a positive and friendly approach, and the ability to build good relationships with a wide range of people.
The role requires someone who is confident using IT and Microsoft Office applications, has good attention to detail and understands the importance of confidentiality when working within a family support environment. Most importantly, we are looking for someone whose approach reflects the values of Govan HELP and who is committed to creating a welcoming, inclusive and respectful environment for children and families.
The Job Description and Person Specification included within this application pack provide further information about the role, responsibilities and skills and experience we are looking for.
We have an exciting opportunity to join the Moira Anderson Foundation (MAF), a values-led charity supporting children, young people and adults of all genders who have been affected by childhood sexual abuse.
We are seeking a warm, compassionate and skilled Client Support Officer to join our team of 23 staff, based in Airdrie. This role involves providing trauma-informed support to children, young people and adults, helping survivors to access the services and support they need.
The successful candidate will hold a relevant qualification or have equivalent experience working with children, young people and/or adults. They will have experience supporting vulnerable individuals, a sound understanding of trauma and its impact, and a commitment to delivering high-quality, person-centred support. We recognise the importance of wellbeing when working in a trauma-focused organisation and are committed to creating a supportive, reflective and inclusive working environment.
Hours and Salary
Benefits
We are committed to supporting the wellbeing and development of our staff and offer:
This is an excellent opportunity to join a dedicated and supportive team and make a meaningful difference to the lives of survivors of childhood sexual abuse.
An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our Debt Advice service across Clackmannanshire Citizens Advice Bureau. We have been delivering a valuable, high level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type iii advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Debt and Benefits.
Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 6 locations in the county. We average 26-30 paid staff and 21 volunteers who provide a wide range of services across our 20 projects.
We offer additional working benefits such as 5% employers pension contribution, free membership of an employer health plan, free ebike loans, annual performance related salary increases,flexible working scheme including some home working and flexible starts finish times and the ability to buy and sell annual leave.
We are looking for a highly motivated and conscientious individual who wants to be part of a nationally accredited information and advice service.
The Debt Adviser will provide specialist debt advice up to Scottish National Standards Type iii, to clients referred through general services and partner agencies.
This will include complex debt case management, maintaining consistent working practice and quality assurance of debt cases ensuring that policy and practice meets all legal & regulatory requirements including the Financial Conduct Authority.
Enthusiasm, strong social awareness, good communication skills and an excellent team player are prerequisites for this demanding position. Significant experience in advice work, good organisational skills and an eye for details are essential. Consideration will be given to highly experienced exceptional individuals with experience as Generalist Advisers who can undertake Debt Advice training.
This post specifically exists to ensure the delivery of a high quality Debt Service within Clackmannanshire Citizens Advice Bureau. It will involve providing support to staff and volunteers who also deliver the service. This post supports the learning and development of a high quality service by ensuring provision of formal/informal training to staff/volunteers in conjunction with our General Services Supervisor.
An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our Energy Advice service. Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 7 locations in the county. We currently have 25 paid staff and 14 volunteers who provide a wide range of services, across our projects.
We have been delivering a valuable, high-level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type III advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Energy, Debt and Benefits.
All bureaux are members of Citizens Advice Scotland (the Scottish Association of CABx), and as such must meet specific conditions of membership related to standards of service and other matters. Each operates as an independent charity. This bureau is a limited company as well as a registered charity, governed by a board of directors/trustees.
About the Role
This role of Safe & Warm Energy Adviser has been funded since 2022 and is now extended until March 31st 2028 with the possibility of a further extension and provides an excellent opportunity based at our premises in Glebe Hall, Burgh Mews, Alloa.
We are looking for a highly motivated organised person with the drive and enthusiasm to build on the Bureau’s successful track record of supporting vulnerable people facing financial hardship. The Safe & Warm Adviser will help people experiencing problems with utility services make informed decisions, control their budgets and avoid fuel poverty.
In addition, there is a requirement to provide and maintain accurate records, provide statistical data and provide reports, as required, whilst managing their own workload. An understanding of the needs of our funders and their requirements is necessary.
Applicants should ideally be a suitably experienced worker able to publicise the project and to encourage self-referrals from other agencies. There is a requirement to have a knowledge of the process of project delivery with excellent interpersonal skills as partnership working in the voluntary and statutory sectors are required.
Applicants should also demonstrate strong oral and written communication skills, enthusiasm, strong social awareness and an excellent team player, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems, Microsoft Office.
This post specifically exists to ensure the delivery of an ongoing Energy Advice Service within Clackmannanshire Citizens Advice Bureau. It will involve providing support to staff and volunteers who also deliver the service. This post supports the ongoing learning and development of a high-quality service by ensuring provision of training to staff/volunteers in conjunction with our General Services Supervisor.
Consideration maybe given to individuals who do not meet the full requirements of the post, but who could be trained in a reasonable period this will be offered at below the entry level salary initially.
Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.
This is a unique opportunity to give citizens access to free, impartial and confidential advice helping them to make informed decisions, whenever they need it and however they choose to access it.
Employee Benefits
We offer additional working benefits, such as annual performance related salary increases, 5% employer’s pension contribution plan, free membership of an employer health plan, free use of company e-bikes and a retail perks scheme. Holiday entitlement for full year is 39 days pro rata leave including public holidays, with the ability to buy and sell annual leave. Flexible working scheme including some flexible start and finish times.
Enable Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow. We are currently recruiting for a full time support worker (37 hours pw) at our Balshagray House Service in the Broomhill area of the city. Balshagray is a supported community in the west end of Glasgow which provides 24-hour support and care to adults with learning disability. The project currently supports 17 people, 13 of whom live the main house, with another 4 living in more independent tenancies close by. We provide 24-hour waking support to service users in the main house, most of whom have relatively complex support needs. The people who are supported by Balshagray have close links with the local community, and the project actively links those living at the unit with a local support network.
We are looking for staff members who share Enable Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives.
Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society.
You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a person-centred approach. In return you will have the reward and satisfaction of making a real difference to individual lives and will benefit from the excellent terms and conditions Enable Glasgow offers its employees. You will receive regular and comprehensive training to give you the tools to do your job and will be supported by a committed management team who strive to promote and support professional development.
Your role will be in supporting individuals with all aspects of everyday life including maintaining health and wellbeing, and assisting individuals with running and maintaining their home. Experience in residential support work is useful but not essential. The successful applicant should also be willing to work towards an SVQ Level 3 Qualification. Must be available to work on a shift rota basis.
The successful candidate will play a senior and supervisory role in the operation of our Esmond Street Service: a 22 place supported living project for older people with learning disability and/or complex needs. The successful applicant will have experience of support planning and review systems, and will be in a position to work on a shift-rota basis. She/he will have experience in a supported living setting, the ability to work on their own initiative, and have a positive, empowering and flexible approach to the support of people with learning disabilities. The post requires the successful candidate to be involved in the supervision and development of the staff team; including training, developing systems, mentoring and auditing. She/he should also possess an appropriate qualification, or be willing and able to achieve this within an agreed timescale.
We are looking for staff members who share Enable Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives.
Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society.
You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a person-centred approach. In return you will have the reward and satisfaction of making a real difference to individual lives and will benefit from the excellent terms and conditions Enable Glasgow offers its employees. You will receive regular and comprehensive training to give you the tools to do your job and will be supported by a committed management team who strive to promote and support professional development.
*Please note that although this post is initially temporary, there is scope for extending this to a permanent role.
About the job
Drumchapel Citizens Advice Bureau is looking for a highly motivated and experienced individual with the drive and enthusiasm to support the delivery of a high-quality advice and information service to the public.
We are an established Citizens Advice Bureau with a strong reputation for delivering well-managed, proactive and quality-assured services, both directly and in partnership with statutory and voluntary sector agencies.
The Session Supervisor will play a key role in supporting and overseeing the delivery of our generalist advice service. The postholder will provide day-to-day session support to advisers, including guidance on advice queries and more complex cases, helping to ensure that clients receive accurate, appropriate and high-quality advice.
The role will also involve undertaking case checking and quality assurance, providing constructive feedback to advisers, identifying areas for improvement and supporting the maintenance and development of advice quality across the service.
As the role provides day-to-day support to advisers during service delivery, the postholder will be required to work on site Monday to Friday. This post is not currently offered on a hybrid-working basis.
About you
Applicants must have:
• Strong knowledge and experience of delivering generalist advice, including welfare benefits, debt/money advice, housing and employment.
• Demonstrable experience of providing session support to advisers within an advice-giving environment, including providing guidance on complex or unusual enquiries.
• Experience of supervising, supporting and developing staff and/or volunteers.
• Experience of undertaking case checking and quality assurance, including assessing the accuracy and quality of advice and client records and providing constructive feedback.
• The ability to provide constructive feedback and support advisers to maintain and improve the quality of their work.
• Good communication and organisational skills.
• A commitment to delivering an excellent service to clients and to equality and diversity.
Knowledge or experience of Citizens Advice audit requirements and National Standards would be advantageous.
About The Role
It does not matter whether your route into leadership has been through housing, social care, homelessness, youth support or community services, if you care about young people having a safe, supportive place to call home, and you know how to lead a team with compassion, clarity and purpose, this could be the next move for you.
Supported Accommodation South Ayrshire helps reduce repeat homelessness by providing high-quality housing support in Ayr. As Service Manager, you will lead the delivery of a safe, person-centred and strengths-based service for young people experiencing homelessness, including those moving from temporary accommodation into permanent or longer-term suitable housing.
You will report to the Locality Manager and lead a team that includes a Senior Support Worker and Support Workers. You will create the conditions for colleagues to do their best work, while ensuring the people we support are treated with unconditional positive regard and receive support that reflects their individual needs, strengths and aspirations.
Right There has spent 200 years standing alongside people in Scotland. Last year, we supported almost 4,000 people to stay in their homes and stay connected to the people they love. We provide tailored support for people living with the effects of homelessness, poverty, addiction or family breakdown, meeting people where they are with no judgement and walking alongside them at the right time.
What you’ll do
What you’ll bring
You may already be managing a housing, social care or support service, or you may be ready for a broader leadership role where your judgement, organisation and values-led practice can make a real difference. We are interested in the experience you bring, the way you work with people and your commitment to learning.
You do not need to have followed one fixed route into this role. Experience in third sector, housing, social care, support services, youth work, community services, partnership working, service planning or people management could all be relevant. If this role excites you but you do not meet every point, we still encourage you to apply.
Our offer
If this sounds like the kind of role where your leadership, values and commitment to safe, supportive homes could make a real difference, we would love to hear from you. Please tell us about your experience, what matters to you about this work and how you would help create a service where young people and colleagues feel respected, supported and able to thrive.
About Us
We are a charity that recently celebrated 200 years of standing alongside people in Scotland. Last year we supported almost 4,000 people to stay in their homes and stay connected to the people they love.
Join the Board of Borders Music Festival
The Borders Music Festival (BMF) celebrates creativity, collaboration and community. Each September, we bring world-class artists and locals together, inspiring audiences and young people with music of the highest quality.
We are building a dynamic Board of Trustees to help us realise our vision to bring world-class music to the Borders while creating meaningful impact for local people, especially young people.
Who We’re Looking For
We welcome applications from people who are passionate about culture, music, and the Borders community. Previous board experience is not essential — we value energy, commitment, and the ability to bring new perspectives.
All trustees should be:
Priority Skills
We are particularly seeking trustees with expertise in:
We also welcome interest from those with experience in:
Why Join Us?
About Kinship
Kinship is the leading National kinship care charity, supporting relatives and friends who step up to raise children when their parents cannot. Through advice, practical support, research and campaigning, we work to ensure kinship families have the help they need to thrive. Together with our community, we drive positive change so that every child can grow up in a loving, stable family environment.
For more information about Kinship and the work we do, please click here.
About the Opportunity
Join Kinship at an exciting milestone as we launch our first programme in Scotland. Working in partnership with Inspiring Scotland and local youth charity Y Sort It, this National Lottery-funded pilot will strengthen support for kinship families in West Dunbartonshire through a coordinated, whole-family approach.
As part of a small and dedicated delivery team, you will help shape Kinship’s future in Scotland, contribute to evidence-based learning, and make a lasting difference to kinship carers, children and young people in the local community.
The Role
As a Kinship Navigator, you will provide intensive, six-month support to kinship carers through Kinship Connected, helping families build resilience, access services and strengthen support networks. Based at Y Sort It and working across the community, you will develop trusted relationships with families, carry out assessments and reviews, and coordinate support with local partners, including Intandem mentors.
This is a rewarding, community-focused role where you will directly support kinship families while helping to demonstrate the impact of an innovative new model of support in Scotland.
Key Responsibilities
As a Kinship Navigator, you will provide intensive one-to-one support to kinship carers, helping families access services, build support networks and achieve positive outcomes for the children in their care. You will carry out assessments, develop support plans, advocate on behalf of families and facilitate a local peer support group.
Working closely with Y Sort It, Inspiring Scotland and local partners, you will coordinate support for kinship families, strengthen referral pathways and contribute to a pioneering whole-family approach in West Dunbartonshire.
You will also play a key role in safeguarding, partnership working and maintaining high-quality records to demonstrate impact and inform future development of Kinship’s work in Scotland.
About You
We're looking for someone with experience supporting vulnerable families, carers or communities through direct casework, family support or similar roles. You'll be confident building trusted relationships, carrying out assessments, managing a caseload and working collaboratively with statutory and voluntary sector partners.
You will bring strong communication, organisation and record-keeping skills, alongside an understanding of safeguarding and trauma-informed practice. Knowledge of kinship care or the Scottish family support landscape would be beneficial, as would experience facilitating support groups and using CRM systems such as Salesforce.
Most importantly, you'll be empathetic, resilient and passionate about improving outcomes for kinship families, with the confidence to work independently while contributing to a small, supportive team.