Children First Support Line

Could you play a vital role within our national Support Line, helping deliver Scotland's mission to eradicate child poverty?

Join Children First and be part of a once in a generation transformation in how families access help to alleviate crisis, prevent harm and build long-term stability to break the cycle of child poverty. Funded by the Scottish Government, we are doubling the size of our Support Line with the aim of supporting 7,500 more families across Scotland in the first year.

We've been preventing harm, supporting recovery and driving change since 1884 and our ambitious plans for the Support Line build on our experience of delivering cash-first, short, medium and long-term holistic support to families living in, or at risk of, poverty.

This is an exciting opportunity to join our growing multidisciplinary team and help ensure every family in Scotland has somewhere to turn when they need help.

About the Role

As a Support Line Triage Call Taker, you will be the first point of contact for children, young people, families, kinship carers and professionals seeking support from Children First.

Through telephone, webchat, email and outbound contact, you will provide a warm, compassionate and professional response, helping people feel heard, understood and supported from the moment they reach out.

Using skilled listening, effective questioning and sound judgement, you will gather information, assess needs and risks and connect people to the most appropriate support. You will play a key role in ensuring timely access to Children First services, including family support, money and debt advice, welfare rights support, energy support, kinship care advice and advocacy services, while helping families access wider community resources and partner support.

Working in a fast-paced contact centre environment, you will contribute to a service that strengthens families, reduces the impact of poverty and keeps children's safety, wellbeing and rights at the centre of everything we do.

What You'll Be Doing

Supporting Children and Families

• Providing a compassionate, professional and welcoming first response to families and professionals contacting the Support Line.

• Creating a safe environment where people feel listened to, respected and understood.

• Using effective questioning and assessment skills to understand individual circumstances, strengths and support needs.

• Undertaking initial assessments of need, vulnerability and risk.

• Identifying safeguarding concerns and taking appropriate action in line with Children First policies and procedures.

• Supporting children, families and carers to access the right help at the right time.

Information, Advice and Support

• Providing information, guidance and reassurance to families facing a range of challenges.

• Completing warm introductions and referrals to specialist Children First services.

• Supporting families to access emotional, practical and financial support.

• Helping families experiencing poverty, financial hardship, housing difficulties or social isolation connect with relevant services and resources.

• Processing applications for emergency supports including food and fuel assistance where appropriate.

Contact Centre Operations

• Managing inbound and outbound calls, emails and webchats efficiently and professionally.

• Supporting appointment scheduling, follow-up activity and queue management.

• Maintaining a positive experience for everyone using the service.

• Identifying repeat contacts, emerging themes and unmet need to help improve service delivery.

Working Together

• Developing positive working relationships with colleagues, volunteers and external partners.

• Building knowledge of local and national services including housing, employability, financial wellbeing and community support.

• Participating in supervision, reflective practice, training and team learning.

• Contributing to service development and continuous improvement.

What We're Looking For

We're looking for someone who is passionate about supporting children and families and who can build trust quickly through empathy, compassion and kindness.

You may come from a contact centre, customer service, advice, support, housing, employability, health, social care or community-based background.

You'll bring:

• Experience of speaking with people in a customer service, contact centre, helpline, advice or support role.

• Experience of supporting people who may be distressed, worried or facing challenging circumstances.

• Excellent communication and listening skills.

• The ability to gather information sensitively and make informed decisions about next steps.

• Confidence using digital systems and managing communications across multiple channels.

• Strong organisational skills and the ability to manage competing priorities.

• An understanding of the issues affecting children and families, including poverty, financial hardship and family wellbeing.

• A commitment to safeguarding, children's rights and relational practice.

• A willingness to learn and develop within a supportive and values-led organisation.

Our Values

Everything we do is guided by our values:

With Love

We put children first with compassion and kindness.

With Purpose

We work alongside families and partners to transform children's lives together.

With Strength

We do whatever it takes to protect Scotland's children.

What You'll Get From Us

At Children First, you'll be part of a values-led organisation committed to developing and supporting our people.

We offer:

• 40 days annual leave including public holidays.

• Contributory pension scheme.

• Flexible and hybrid working opportunities.

• Wellbeing support and health benefits.

• Blue Light Card discounts.

• Learning, training and career development opportunities.

• The opportunity to help shape an ambitious national service supporting thousands of families across Scotland.

Join Us

If you share our belief that every child in Scotland should grow up safe, loved and free from poverty and want to be part of a team that is transforming how families access support, we would love to hear from you.

Together, we can help alleviate crisis, prevent harm and build brighter futures for children and families across Scotland

Please visit the following link to learn about our recruitment events to meet our team, hear about our plans.

issuu.com/children_first/docs/children_first_support_line_recruitment_pack

Working as part of our innovative Fife Short Term Housing Support Project, the Project Worker will work directly with young people age 16-25 yrs to coordinate and provide emotional and practical support to avoid, resolve and move on from homelessness.

Working directly with young people in their home or within a community setting the Project Worker will support young people to secure/maintain a permanent home, improve their independent living skills, access other services, manage finances and engage with resources within their communities.

The Project Workers are responsible for completing support plans and risk assessments and acting as co-ordinator for any key people involved in the care and support of young people.

Working as part of our innovative Fife Housing First for Youth Project, the Project Worker will work directly with young people age 16-25 yrs to coordinate and provide emotional and practical support to avoid, resolve and move on from homelessness.

Working directly with young people in their home or within a community setting the Project Worker will support young people to secure/maintain a permanent home, improve their independent living skills, access other services, manage finances and engage with resources within their communities.

The Project Workers are responsible for completing support plans and risk assessments and acting as co-ordinator for any key people involved in the care and support of young people.

We’re looking for a Case Support Officer to join our team at the Scottish Legal Complaints Commission. We help resolve issues raised by the public about work carried out by Scottish lawyers.

We are an equal opportunities employer and we’re open on both professional and work experience. We want to build a diverse team, so would positively encourage applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, pregnancy or maternity.

We help hundreds of people a year. Our team reach decisions which make a difference to people’s lives. In some cases we award compensation and explain why the level of service fell short. In others our independent review of the situation shows the lawyer did all they could, giving the client and lawyer confidence the concerns have been addressed.

We’re a team of around 67 staff, which makes for a close, friendly team to be a part of. We deliver serious work, but we also have a great deal of fun as a team. It also means there are great opportunities to get involved in different aspects of what we do, from driving improvements in our customer service, to running sprints to test new ways of working. We are always improving and innovating.

As a Case Support Officer, you will be the first point of contact for external service users, assisting a wide range of people with enquiries relating to new and existing complaints. You will ensure we are accessible and helpful, as well as deliver high quality administrative support to help facilitate early resolution of complaints, and fair outcomes for solicitors and consumers.

You will help keep cases moving quickly through our process by maintaining and updating the information on our case management system, ensuring that all service user interactions are recorded and complaint information is accurate.

A typical day could involve dealing with telephone enquiries, checking, considering and responding to incoming emails and post, providing information on how to make a complaint and the process to follow, along with managing expectations of possible outcomes.

Working as part of a small team, you’ll also attend to other tasks such as considering incoming complaint forms and checking we have all the information we need, liaising with the relevant professional organisations and making decisions on whether complaints can be accepted into our process and updating the parties accordingly. You’ll also consider whether there is any scope for early resolution of the complaint.

We’d like to hear from you if you can demonstrate:

• Relevant experience of working in a client, regulatory or customer service environment or in a front line customer-facing role;
• Experience of working as part of a team to meet overall team/operational targets;
• Experience of dealing with well-informed and challenging service users;
• Excellent organisational and time management skills and the ability to multi-task;
• Strong communication skills (written and verbal).

You may also be able to demonstrate:

• Experience of using case management system for accurate recording of information.
• Experience of effectively managing a caseload.
• Experience of reviewing information to make recommendations/decisions in line with relevant policies, processes and legislation.

This is a hybrid role. We require that you attend our Edinburgh office a minimum of one-third of your working time a quarter (we estimate around 2 days per week for a full-time colleague). There may also be some specific events that you will need to attend in person. Please note your induction will include more office days in the beginning to help you settle into SLCC, learn about the role and to provide the most support. As this is a customer centered role, with our enquiry lines open Monday to Friday between 9am and 5pm, this is a full-time role of 35 hours per week over 5 days.

We offer flexible working hours, along with a flexi time scheme. This means when you are working from home you can work anytime between 6am and 10pm and when working in the office, between 7am to 7pm. You’ll arrange with colleagues to ensure there is sufficient Case Support Officer cover between 9am to 5pm.

You’ll also have 42 days paid holiday, including public holidays (pro-rata for less than 35 hours a week). We also offer a Group Self Invested Personal Pension, company sick pay scheme, life assurance, cycle to work scheme, travel loan scheme, volunteer days and a confidential employee assistance programme offering free advice and support across a range of work and personal issues.

We also pride ourselves on being an enjoyable place to work, with a supportive environment, opportunities for self-development, staff charity events and the chance to socialise. We have a staff-led Wellbeing and Inclusion Group. In our last staff survey 97% said they have a good working relationship with their colleagues.

The successful candidate will be expected to travel periodically as part of the role to support collaboration and engagement across the organisation. Travel is required on an occasional basis rather than as a regular weekly commitment.

The Best in You Brings Out the Best in Me

Enable is a dynamic and vibrant organisation dedicated to improving the lives of people with learning disabilities and we are looking for a dynamic and motivated Community Engagement Officer to join us in ensuring they have the same opportunities as everyone else.

As part of our Communities Team, you will play a key role in delivering an exciting new Menopause Support Project that aims to improve the health, wellbeing and self-management skills of women with learning disabilities and additional support needs.

In this rewarding role, you will support women to better understand and manage the menopause through accessible workshops, one-to-one support and community engagement activities. You will help participants build confidence, increase their self-management skills and make informed decisions about their health and wellbeing.

Working across local communities, you will deliver a programme of menopause education and support, helping women recognise symptoms, develop practical coping strategies and access appropriate health and social care services. Through person-centred support, you will empower participants to better understand their health needs, communicate confidently with healthcare professionals and strengthen their support networks.

You will work closely with women, families, carers, healthcare professionals and partner organisations to create a supportive and inclusive environment where women feel informed, empowered and listened to. Through this work, you will help reduce isolation, improve wellbeing and ensure women experiencing menopause have the knowledge, confidence and support needed to navigate this important stage of life.

This is an exciting opportunity to make a meaningful difference while helping to create healthier, more inclusive communities where women with learning disabilities can thrive.

About You

We are looking for someone who:

• Is friendly, engaging and person-centred in their approach
• Is passionate about improving health, wellbeing and equality for people with learning disabilities
• Has experience delivering workshops, group activities or community-based programmes
• Is confident providing one-to-one support and facilitating groups
• Can build strong, trusting relationships with a wide range of people
• Has excellent communication and interpersonal skills
• Understands the importance of accessibility and inclusion
• Is comfortable working with individuals, families, carers, health professionals and community partners
• Is confident working with a variety of stakeholders
• Can manage a varied workload and work independently when required
• Has experience recording outcomes, monitoring progress and evaluating impact
• Shares Enable's values and commitment to inclusion, rights and empowerment

About Us

At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.

We also have an excellent range of staff benefits on offer including but not limited to:

• Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
• Employee Assistance Programme
• Cycle to Work Scheme*
• Season Ticket Loans*
• Blue Light Card

Where required, Enable will fully fund SVQ Health and Social Care qualifications – required for SSSC registration

Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed.

Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest.

Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date.

This role requires an individual that likes working outdoors, with experience in mammal control work, who is approachable and enjoys interacting with people. The Grey Squirrel Control Officer will contribute to a programme of targeted grey squirrel control to protect key populations of Scotland’s red squirrels, in accordance with the Saving Scotland’s Red Squirrels plan to protect red squirrels in priority landscapes in the Scottish Borders.

Main objectives:

Delivering grey squirrel control, including supporting grey squirrel control volunteers and Red Squirrel Networks in the SSRS Priority Areas for Red squirrel Conservation (PARCs). The role covers the Scottish Borders with the main areas of responsibility being Peebles and the Tweed Valley to Selkirk and surrounding areas. This includes the wider Tweedale PARC and northern parts of the Central Borders PARCs.

This includes:

• Carrying out targeted and strategic grey squirrel control in agreed areas according to the SSRS project’s Standard Operating Procedures.
• Working collaboratively with other Grey Squirrel Control Officers, area volunteer group(s) and external organisations. This includes assisting with training new volunteers to take on the roles of Local Dispatcher, Volunteer Grey Squirrel Officers and Rapid Response Monitors.
• Providing trapping and despatch services as required.
• Where required, carry out monitoring to assess squirrel presence e.g. feeder box camera traps
• Work with the Lead Control Officer to deliver training sessions, where required, to new SSRS staff, volunteers and/or land managers in all aspects of best practice grey squirrel control, Rapid Response Monitoring and Squirrel Pox Sampling techniques.
• Assist the SSRS Lead Control Officer and SSRS Communications Officer, as needed, in responding to enquiries from the public regarding grey squirrel control for red squirrel conservation.

The successful candidate will have:

• An SVQ/NVQ level 2 or equivalent in Game and Wildlife Management or related discipline or relevant experience of game keeping, invasive/non-native mammal control or pest control.
• Good understanding of conservation principles, practices and legislation.
• The ability to keep and maintain accurate records in Word and Excel.
• Relevant previous experience is essential, together with experience working with landowners, gamekeepers, foresters and the public.
• Knowledge of forestry/woodland management and native tree species and familiarity with the town of Peebles and Tweeddale and Central Borders PARCs would be advantageous.
• There may occasionally be a requirement to work out of normal working hours.
• You must possess a full clean driving licence.

Every day, people across Scotland are adjusting to life following a diagnosis of a chest or heart condition, after experiencing a stroke or dealing with Long Covid. At Chest Heart & Stroke Scotland (CHSS), Scotland's leading health charity, we're working to ensure there is No Life Half Lived, and you could play a vital role in making that happen.

We provide a range of services, notably through our Community Healthcare Support Service, which delivers supported self-management and recovery services across Scotland.

By joining CHSS as a Peer and Involvement Coordinator, you’ll have a real opportunity to help people move beyond simply surviving, towards managing their health, regaining confidence and independence and connecting with their communities.

About the Role

We are looking for a Peer and Involvement Coordinator to join our amazing Peer, Participation and Engagement team. The Peer and Involvement Coordinators support and build positive relationships with and between our partnered Peer Support Groups. You will provide advice and guidance to the Peer Support Groups in your coordinator area, connecting them with relevant services, activities and networks locally. You will manage CHSS Peer Volunteers responsible for clusters of Peer Support Groups in your geographic area.

We are looking for someone with drive and creativity to support the expansion of the Peer Support network in pursuance of our strategic aim to expand our Peer Support community from 3 thousand to 10 thousand members by 2028. You will work with Peer, Participation and Engagement colleagues to support the CHSS Participation and Involvement Framework by involving Peer Group members in our participation and engagement activity.

We are looking for someone with a positive attitude towards people with disabilities and long-term conditions; an understanding of the challenges faced by people with chest, heart, stroke and long covid conditions.

Applicants must have a car and a current valid driving licence (expenses are paid at mileage rate).

Why Join CHSS?

At CHSS, you'll be joining a charity where your work has a genuine impact on people's lives across Scotland.

Our colleagues describe working at CHSS as rewarding, fulfilling, impactful, friendly and inclusive, reflecting both the purpose of our work and the supportive culture we continue to build together.

We value people with different experiences, skills and perspectives. Our colleagues join us at many stages of their careers, from those taking their first steps into employment, to professionals seeking a new challenge, people changing sectors, and those looking to use their experience in a purpose-driven organisation. What unites us is a shared commitment to improving the lives of people across Scotland.

What We Can Offer You

Working at CHSS means being part of a passionate organisation that makes a real difference every day. We offer:

• A rewarding, positive and supportive work environment
• Company pension scheme
• Generous annual leave entitlement
• Company sick pay scheme
• Employee wellbeing support
• Life assurance

For the full range of our benefits, please see the Benefit Summary document on our website.

Flexible Working

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. While we encourage flexibility wherever possible, please note that our Retail Shop roles operate within set business hours of 10:00 am to 5:00 pm to meet the needs of the business.

Safeguarding and Equality

In line with our commitment to safeguarding, this role is subject to a PVG check.

CHSS is committed to equity, diversity and inclusion and to creating an environment free from unlawful discrimination. We welcome applications from all suitably qualified candidates and aim to ensure that no applicant, volunteer or colleague is treated unfairly because of their background or circumstances.

Sessional Support Workers work within the Family Support Services Team. The Family Support Services Team at SBH Scotland have the key aims of:

• Increasing awareness and understanding of spina bifida and/or hydrocephalus across Scotland so that those affected are empowered and supported appropriately to achieve their potential.
• Offering support to children, young people, adults, their families and carers affected by spina bifida and/or hydrocephalus so that they have resilience and are empowered to live as independently as possible.

Family Support Services use a person-centred approach to tailor information and appropriately support according to individual need. SBH Scotland works in partnership with other agencies to provide information and support throughout the lifespan.

The Sessional Support Worker Role:

To provide appropriate support to children/young people/adults affected by Spina Bifida and/or Hydrocephalus in a variety of settings, this could be 1-to-1 work but will focus mainly on group work.

Main Duties & Responsibilities:

• Coordinate and facilitate support groups, outings and other events as required
• Coordinate and facilitate groups according to needs; promoting independence, self management and peer support
• Facilitate and encourage the personal and social development of SBH Scotland members
• Establish and maintain effective communications and working relationships with partner agencies and colleagues to promote the wellbeing of service users.
• To maintain confidentiality with regard to sensitive personal information relating to individual users of the service
• To attend training as required and as identified through supervision and appraisal
• To liaise regularly with the Team Lead, and to attend and participate in staff team meetings
• All employees are expected to abide by Spina Bifida Hydrocephalus Scotland’s policies and procedures.
• Undertake other duties that may reasonably be requested by Team Lead

Accountable to: Senior Support Lead

Hours: Zero Hours Contract paid at £13.72 per hour. Travel Expenses Paid.

Hours will vary depending on activities, individual work, training and meetings. Work may be out with normal office hours, including evening and weekends therefore flexibility is a necessity.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

Our Irvine service provides housing support to individuals aged 16-21 and individuals presenting under the National Transfer Scheme. We currently have one part time night-shift Support Worker position available. The Support Workers will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

The support we provide is always person-centred, trauma-informed and wellbeing focused. As a Support Worker working with East Dunbartonshire Council as part of our Kirkintilloch service, you’ll work in the community to provide a wide range of flexible outreach support to individuals to encourage independence to maintain and sustain a tenancy and adapt to community life.

Main Responsibilities:

This Support Worker role working in the Kirkintilloch area combines settled housing with person-centred, strengths-based and flexible support. Both of these roles are outreach-based, working 35 hours per week on a rota, and will see the Support Worker providing support to individuals in their own tenancies. This role operates across Kirkintilloch, with an office based at our Industry Steet service. The Support Worker will:

1. Provide intervention and a range of supports for new referrals and existing Supported People in their own tenancies.
2. To provide trauma-informed, person-centred, and wellbeing-focused support for people supported by Blue Triangle.
3. To support, review, monitor and evaluate through our SHARP monitoring tool to achieve a positive person-centered outcome for the people we work with in line with Blue Triangle’s statutory and legislative requirements.
4. To support people transitioning from supported accommodation into the local community or referred from other sources, helping them on their personal pathway towards a settled tenancy, building their tenancy and life management skills.

To find out more about being a Support Worker, click the link below:

Kirkintilloch Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally hold an SVQ level 3 or above.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.