Job Purpose

To provide high-quality advice, casework and representation to individuals and families on welfare benefits, income maximisation and debt, in accordance with the Scottish National Standards for Information and Advice Providers (SNSIAP) Level 2. This includes providing advice on debt solutions, negotiating with creditors and supporting clients to access the most appropriate debt solution, including the Debt Arrangement Scheme (DAS), sequestration and other statutory and non-statutory debt remedies.

As a Senior Money Adviser, you will also provide technical guidance and support to colleagues, mentor and develop advisers, contribute to quality assurance activities, and support the Service Manager in maintaining high standards of advice and continuously improving the service. You will help develop effective partnerships with external organisations and contribute to training, service development and the achievement of organisational objectives.

By joining our team, you will be helping alleviate poverty and improve individuals' and families' lives, ensuring our vision is fulfilled: that no one in our communities endures hardship.

Join MECOPP

Make a difference in Scotland's Gypsy/Traveller communities

MECOPP (Minority Ethnic Carers of People Project) is Scotland's leading Black and Minority Ethnic carers' organisation. We work to reduce inequalities, improve access to culturally responsive services, and support some of the most marginalised communities across Scotland.

Thanks to funding from the Scottish Government's Gambling Levy, we have established our new Better Wellbeing Service, designed to address gambling harms, improve wellbeing, and strengthen support for Gypsy/Traveller individuals, families and communities.

We are now seeking passionate, committed individuals to join our growing team and help deliver this innovative and impactful service across Scotland.

This role focuses on improving financial wellbeing by supporting individuals and families to maximise income, access benefits and grants, manage financial pressures and navigate welfare systems. The successful candidate will have experience in income maximisation, welfare rights, benefits advice, advocacy and casework.

This is a new fixed term role which will lead on the development of learning products, equipment and resources as part of our schools and family engagement programme Timesliders. Timesliders is an ambitious new concept for the Trust and this role will review and refresh our current products, as well as develop new creative, fun and exciting resources for the programme, with the aim to roll it out at other Trust properties in the future.

Based within the national Learning team, this role will work closely with the Timesliders Learning Coordinator, property teams, marketing and communications, designers, and external creatives, freelancers and contractors. This post will also work closely with Operations Managers and Visitor Services Managers at the properties to ensure staff are trained and supported in using creative learning resources to deliver the programme to schools and families.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Lead the development of creative products that support the delivery of Timesliders at properties across the North East.
2. Review and evaluate the creative products and equipment, in line with audience and stakeholder feedback.
3. Develop sustainable plans for creative products and equipment to ensure the longer-term delivery of Timesliders.
4. Oversee production of creative resources (e.g. puzzles, activity packs, etc), working with external contractors/agencies, as well as internal stakeholders
5. Coordinate the development of new Audio Stories, working with property teams, national teams, writer(s), studio, actors and Learning Coordinator
6. Direct the procurement of resources, props and activities – ensuring there is a standard approach across properties.
7. Create simple audio and video to support the delivery of activities (e.g. filming welcome clips for pupils)
8. Collaborate with the Trust’s marketing teams to ensure creative products are in line with Trust guidelines and branding.
9. Consult with property colleagues to assess the required props and resources, and act as main contact for reporting when they are damaged, need updated, etc.
10. Assist property colleagues in learning how to use new props, equipment and resources, through training, support and guidance.

The Operations Support Assistant provides in person customer focused support to ensure the smooth running of daily operation activities. Physically based within the services, the position required interactions with a wide variety of stakeholders, both internal and external, and affords the opportunity to directly see and experience the impact out services make in the livers of those we support.

The role contributes to efficient service delivery by managing diaries and events, responding to enquiries, maintaining accurate records, and supporting finance and procurement processes.

As well as in-person support to the service in which the role is based, the position is part of a team collaborating to provide support across the whole organisation.

About us

For more than 230 years we've been supporting and empowering people with sight loss to live fulfilling lives. We’re proud of what we’ve achieved, but we want to do more. We will build on our rich history to create an organisation which is prepared for the future, and ready to respond to the needs of people impacted by vision loss.

Our vision is bold. We want to be at the leading edge of positive societal change by:

• Investing our funds in the support that makes the biggest difference
• Putting our community at the heart of what we do
• Campaigning for change
• Accelerating prevention and treatment of eye conditions
• Fostering a collaborative culture of innovation and learning

We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.

Our organisational values - Transform, Unite and Thrive - underpin all the work we do at Sight Scotland and Sight Scotland Veterans.

Benefits

• Generous employee pension scheme
• Learning and Development opportunities
• Employee assistance programme
• Discounted cinema tickets
• Discounts for carers

The Operations Support Assistant provides in person customer focused support to ensure the smooth running of daily operation activities. Physically based within the services, the position required interactions with a wide variety of stakeholders, both internal and external, and affords the opportunity to directly see and experience the impact out services make in the livers of those we support.

The role contributes to efficient service delivery by managing diaries and events, responding to enquiries, maintaining accurate records, and supporting finance and procurement processes.

As well as in-person support to the service in which the role is based, the position is part of a team collaborating to provide support across the whole organisation.

About us

For more than 230 years we've been supporting and empowering people with sight loss to live fulfilling lives. We’re proud of what we’ve achieved, but we want to do more. We will build on our rich history to create an organisation which is prepared for the future, and ready to respond to the needs of people impacted by vision loss.

Our vision is bold. We want to be at the leading edge of positive societal change by:

• Investing our funds in the support that makes the biggest difference
• Putting our community at the heart of what we do
• Campaigning for change
• Accelerating prevention and treatment of eye conditions
• Fostering a collaborative culture of innovation and learning

We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.

Our organisational values - Transform, Unite and Thrive - underpin all the work we do at Sight Scotland and Sight Scotland Veterans.

Benefits

• Generous employee pension scheme
• Learning and Development opportunities
• Employee assistance programme
• Discounted cinema tickets
• Discounts for carers

Thanks to funding from the National Lottery Community Fund the opportunity has arisen to join us at an exciting and pivotal time in the journey of Dunterlie Action Group! We are looking to employ an experienced Community Development Worker who can help us to build our organisational capacity, strengthen our governance and support us as we deliver the aims of our Community Vision.

About Us:

Dunterlie Action Group (DAG) is a network of community leaders who have successfully worked in partnership with the Corra Foundation over the past nine years to build strategic partnerships, grow local groups and increase community participation. The Corra Foundations ‘Getting Alongside Communities’ programme has now moved to a new phase and it is DAG’s time to build on the momentum already achieved. We have been planning this transition for over a year and are confident that the right person will help us to become a resilient anchor organisation that empowers local people to have a voice in their community.

About the Role:

We are looking for someone who is enthusiastic and passionate about community. This post will assist DAG in creating a community led structure, capable of tackling poverty, strengthening local connections and supporting people to thrive. This post will be rooted in community and will focus on supporting the development of local groups and activities, supporting local people to develop ideas and build skills adn confidence. This post will report to our Community Coordinator with support from our board.

About You:

You will be professionally qualified and have experience of working with communities and partner organisations.

You should have a strong understanding of the challenges experienced by those affected by health inequalities, social isolation and low income.

You will have experience of managing and supporting local community groups and/or projects, either on a paid or voluntary basis. You should have a non-judgemental approach and be able to form positive working relationships with a range of individuals and groups. You should be able to demonstrate an understanding of how to gather data and evidence and how this can be used to deliver outcomes and help to meet local community needs. You should be able to keep accurate records and notes that will allow you to produce up to date reports on progress and impact. You must be able to work autonomously, using good time management, organisational and communication skills.

Duties and responsibilities will include but are not limited to:

• Funding – support local groups to apply for and manage funding, and develop their skills and confidence
• Managing budgets
• Supporting volunteers and group members to grow and develop skills, confidence and connection to their community
• Deliver workshops to targeted groups, that will include vulnerable adults and children
• Strengthening DAG Governance, through policies and training
• Build strong relationships with appropriate agencies and services
• Work alongside partners to maximise resources and address local poverty
• Support volunteers, group members and emerging leaders to develop skills and confidence
• Provide support for vulnerable community members on a one to one basis
• Engage meaningfully with stakeholders at all levels

This post is considered Regulated Work with Children and Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. It is an offence therefore to apply if you are barred from working with children and protected adults. In addition to this, if you have lived or worked in any country outside the UK in the past 10 years, there may be a requirement for an overseas police check.

GAMH services support people with mental health problems to recover and lead self-determined and purposeful lives. We currently have vacancies for reliable and enthusiastic people who can commit to our core values of equality, inclusion, and recovery. GAMH is a Scottish Living Wage accredited organisation and is committed to Fair Work First principles for all employment terms and conditions. Our Learning and Development Programme guarantees that you have continuous training opportunities to ensure that you have all the skills you need for the job as well as meeting the requirements for SSSC registration.

Compassionate Distress Response Service

Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress

Response Service (CDRS) for people in distress who do not require a medical or clinical intervention. We would like to recruit for our Out of Hours Pathway for Emergency Services, First Responders, the Mental Health Assessment Units etc.

The OOHs service operates 7 days a week Monday through to Sunday 5pm -2am. The service operates from our GAMH Head Office – St Andrews by the Green, 33 Turnbull Street, Glasgow.

Key Skills:

• Good communication skills to be able to work effectively with referrers and individuals using the service.
• Compassionate listening, be able to alleviate individual’s feelings of distress.
• Be highly resourceful in supporting individuals i.e., identifying coping strategies, self-management techniques and onward referral where appropriate.
• Be confident and competent to apply risk assessment, safety planning, and escalation processes where appropriate.
• SVQ 3 or equivalent or willingness to work towards achieving this qualification is essential.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applications from all sections of the community. Accordingly, if you have any particular requirements regarding your application please contact Laura Middell, Central Resources Director, on 0141 552 5592.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. An offer of work with Glasgow Association for Mental Health will be subject to the outcome of this check being satisfactory.

Care Opinion CIC is an independent, not for profit social enterprise run by a small, committed and passionate team. Our mission is to make it safe and simple for everyone to share their experiences of health and care services in ways which connect people together for change. Inclusion, transparency, integrity and innovation are some of the values which drive what we do and how we do it. We run a feedback website and we work closely with staff in healthcare organisations across the UK and further afield.

We are recruiting an enthusiastic Engagement and Support Officer to be part of our Support Services Team and predominantly across Scotland but will also include projects across the UK and the wider business.

You will join a team responsible for delivering comprehensive support and engagement services to existing Care Opinion subscribers, while supporting the engagement and onboarding of new subscribers across health and social care.

Many of the organisations and teams that Care Opinion works with recognise they would like to do more with online feedback but need support to do this. This involves working with both an executive and operational lead to drive forward their involvement with Care Opinion. Support will be wide ranging; from helping to collate information and working on implementation plans, to supporting individual staff to promote Care Opinion at a local level and respond to online feedback in an open and transparent way.

The post holder must have a passion for harnessing the citizen voice in improving health and adult social care services, as well as share our commitment to delivering a personal and friendly customer service. You must demonstrate commitment to Care Opinion’s vision, mission and values.

Key role areas

The job includes:

Preparing and delivering excellent training to staff from subscribing organisations via webinars and occasional face to face.

Providing quick, constructive and engaging support and inspiration to subscribing organisations on all issues relating to the effective use of their subscription.

Handling queries from other organisations and the public via telephone or email in a friendly and professional manner.

Being the lead contact for a number of subscribing organisations and reporting progress to the Subscriber Services Manager.

Carefully moderating stories/responses and ensuring accurate and speedy publication.• Contributing enthusiastically to sales and marketing planning and activity.

Website administration: diligently updating service tree, maintaining subscriptions, developing and updating site pages.

Proactively seeking customer feedback and using this to contribute to product and service development.

Organising and participating in the delivery of informative subscriber, networking and awareness raising events, both online and occasionally in person.

Contributing to Care Opinion’s social media presence e.g. BlueSky, Facebook, Instagram, Vimeo.

Working closely with the wider support team to improve service delivery and creative engaging and exciting new initiatives for subscribing organisations.

Carrying out all those necessary little administrative tasks as required.

Tap into IT Where You Are (tapintoit.org.uk), a Social Enterprise & charity is looking for a Digital Support Worker to join our passionate team. We provide services and support to enable older people in Edinburgh (including those with additional support needs) to access the benefits of the internet and technology.

The role will be to provide a one to one tech support service that is tuned into the needs of older customers (post-retirement age) in their own homes, helping them to stay connected, involved, and able to do what they need to do online. It will be on a casual work basis (-dependent on clients booking appointments, not set hours) at this stage, estimated 10 hours per month for the initial 3 months but expected to increase with rising demand. Flexibility is required and you must be able to travel within Edinburgh (public transport/bike/car).

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

The support we provide is always person-centred, trauma-informed and wellbeing focused. As a Support Worker working with East Dunbartonshire Council as part of our Kirkintilloch service, you’ll work in the community to provide a wide range of flexible outreach support to individuals to encourage independence to maintain and sustain a tenancy and adapt to community life.

Main Responsibilities:

This Support Worker role working in the Kirkintilloch area combines settled housing with person-centred, strengths-based and flexible support. Both of these roles are outreach-based, working 35 hours per week on a rota, and will see the Support Worker providing support to individuals in their own tenancies. This role operates across Kirkintilloch, with an office based at our Industry Steet service. The Support Worker will:

1. Provide intervention and a range of supports for new referrals and existing Supported People in their own tenancies.
2. To provide trauma-informed, person-centred, and wellbeing-focused support for people supported by Blue Triangle.
3. To support, review, monitor and evaluate through our SHARP monitoring tool to achieve a positive person-centered outcome for the people we work with in line with Blue Triangle’s statutory and legislative requirements.
4. To support people transitioning from supported accommodation into the local community or referred from other sources, helping them on their personal pathway towards a settled tenancy, building their tenancy and life management skills.

To find out more about being a Support Worker, click the link below:

Kirkintilloch Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally hold an SVQ level 3 or above.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.