Do you want to help create a safer, brighter future for children across Scotland?

Children First, Scotland’s national children’s charity, is looking for a Support Line Coordinator to join our national service. By joining us, you will help protect children, support families and make sure no one has to face difficult moments alone.

About the role

Based in Edinburgh with some flexible hybrid working this role sits at the heart of our national support line. You will provide compassionate, skilled support to families, carers and professionals who may be facing some of the most challenging times in their lives.

You will respond to busy and varied contacts through phone, webchat and email, offering timely advice, emotional support and practical guidance. Every interaction is an opportunity to keep a child safe, strengthen a family and make sure children’s voices are heard.

You will record your work clearly and meaningfully so that it reflects families’ experiences and helps us learn, improve and grow our services.

This is a fast-paced role, but at its core it is about connection, empathy and good judgement.

What you will do

• Provide high quality support to families, carers and professionals across Scotland
• Listen carefully to understand what matters most to children and families
• Offer clear advice that helps keep children safe and supports recovery
• Respond to a high volume of contacts with care and professionalism
• Maintain accurate, child-centred records that inform service development
• Work as part of a team to improve how we support families across Scotland

Why this role matters

Families are facing increasing pressure, including poverty, online harm and emotional distress. Our support line is often the first-place people turn.

Your work will help ensure that:

• children are safer
• families feel listened to and supported
• people get the right help at the right time

What we are looking for

• A relevant professional qualification at SCQF level 9 such as social work, health, education or community education
• Experience supporting children, young people or families facing challenges
• Experience of supervising or supporting others, including staff or volunteers
• Strong listening skills and the ability to respond with empathy and clarity
• The ability to manage risk and make sound decisions under pressure
• Confidence working in a fast-paced environment

What you can expect from us

• A supportive, inclusive team where your wellbeing matters
• A strong focus on learning, reflection and development
• 40 days annual leave (pro rata)
• Contributory pension scheme
• Generous family leave
• Flexible working options

Our values

You will be part of a team that lives its values every day:

With love, we put children first with compassion and kindness

With purpose, we work together to transform children’s lives

With strength, we do whatever it takes to protect Scotland’s children

Help shape brighter futures for children and families across Scotland

At Children First, we believe every child should be safe, loved and able to enjoy a happy childhood. As Scotland's national children's charity, we work alongside children, families and communities to protect children from harm, support recovery from trauma and abuse and create lasting change.

We are looking for a compassionate, skilled and motivated Community Partnership & Participation Worker to join our team and help strengthen the support available to children and families across Scotland.

In this exciting role, you will build trusted relationships with communities, services and partner organisations, helping families access the support they need while ensuring children's and families' voices influence how services are developed and improved.

This is an opportunity to make a meaningful difference by connecting people, strengthening local networks and helping shape services that respond to what matters most to children and families.

What you'll do

Working as part of our Support Line service, you will:

• Develop strong partnerships with community organisations, schools, health services, local authorities and third sector partners.
• Improve access to support for families experiencing poverty, inequality, kinship care challenges or concerns about a child's safety.
• Increase awareness of Children First Support Line and the range of help available to families across Scotland.
• Ensure children, young people and families have meaningful opportunities to share their experiences and help shape service development.
• Support participation, engagement and co-production activities, including events, consultations and focus groups.
• Build local knowledge of community resources and identify gaps, barriers and opportunities for support.
• Gather learning and insights that help us improve services and influence positive change for children and families.

What we're looking for

• You'll bring experience of community engagement, partnership working or participation practice, along with a genuine commitment to improving outcomes for children and families.

You'll also have:

• Experience working with children, young people, families or communities.
• Strong relationship-building and partnership skills.
• Excellent communication and facilitation abilities.
• An understanding of poverty, inequality and the barriers families can face when seeking support.
• Knowledge of children's rights and participation approaches.
• Experience of trauma-informed, strengths-based and relationship-based practice.
• The ability to work independently, manage competing priorities and maintain accurate records.
• Confidence using Microsoft Office and digital communication tools.

Who you are

We're looking for someone who:

• Believes in the power of children's voices.
• Values inclusion, participation and co-production.
• Builds trust quickly and works collaboratively with others.
• Is passionate about reducing inequality and improving children's lives.
• Brings warmth, curiosity and compassion to their work.
• Shares our commitment to safeguarding and promoting children's rights.

Why join Children First?

At Children First, our values guide everything we do:

With Love

We put children first, listening with compassion and kindness and standing alongside families when they need support most.

With Purpose

We work together with families, communities and partners to create lasting change and better outcomes for children.

With Strength

We do whatever it takes to protect Scotland's children and champion their rights.

You'll join a supportive organisation that values learning, innovation and collaboration, where your work will directly contribute to helping children and families thrive.

Equity, Diversity and Inclusion

We are committed to creating a diverse, inclusive and anti-racist organisation where everyone experiences a sense of belonging. We welcome applications from people of all backgrounds and lived experiences and particularly encourage applications from groups currently under-represented within our workforce.

Join us

If you're passionate about building stronger communities, amplifying children's voices and helping families access the support they need, we'd love to hear from you.

Together, with love, purpose and strength, we can help Scotland's children and families thrive.

About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey.

It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for a passionate and proactive Volunteer Development Specialist to help us support, develop and grow our volunteer community.

Working closely with volunteers, Regional Development Groups and Company Commandants, you’ll help ensure our volunteers have a positive, well-supported experience from induction and training through to ongoing development, engagement and retention.

You’ll act as an important link between our volunteers and colleagues across the organisation - listening to feedback, resolving issues, supporting consistent ways of working and helping us continually improve the volunteer experience.

This is a varied, people-focused role where you’ll:

• Support volunteers across induction, training, development, engagement and retention
• Build strong relationships with volunteers and regional volunteer teams
• Help resolve issues and provide practical support and guidance
• Create opportunities for volunteers to share feedback and have their voices heard
• Support the development of volunteer roles and progression pathways
• Help deliver initiatives designed to improve the volunteer experience and grow our volunteer base
• Support volunteers to make effective use of our Volunteer Relationship Management system
• Contribute to volunteer conduct and performance matters where required

You’ll thrive in this role if you:

• Have experience of volunteering or volunteer coordination within the voluntary or community sector
• Understand the volunteer journey and what creates a great volunteer experience
• Build strong, trusted relationships with a wide range of people
• Are organised, practical and confident solving problems
• Communicate well and are comfortable handling sensitive or challenging situations
• Enjoy working collaboratively while being confident using your own initiative

Some evening/weekend work and participation in an events on-call rota will be required.

If you’re passionate about helping volunteers feel supported, valued and able to make a difference, we’d love to hear from you.

Are you someone who enjoys a varied workload and who is passionate about promoting recovery? The role of Recovery Development Worker ensures a focus on building and strengthening visible recovery within and across communities. You may have lived experience of recovery or have skills and experience in a similar role. This role requires energy, enthusiasm and adaptability across the 7-day working week. Some evening and weekend work is critical to our operational delivery. The role demands a solution focused and strengths-based approach when working with all Recovery Scotland stakeholders.

About the job

The Recovery Development Worker is suited to an individual with "lived" and/or “learned” experience of recovery from problematic substance use or addictive behaviours, such as problem gambling, or someone who has been directly affected by another person’s substance use or addictive behaviours.

This experience of recovery and resilience can instil hope and is a powerful example within recovery communities. Individuals with lived experience of substance use must be at least 24 months free from problematic substance use and not engaging with services.

The post holder will be required to join the PVG scheme.

About you

You will be someone who thrives in a small, enthusiastic, and committed team. Your experience and skills of promoting recovery can be evidenced and you are adaptable, can use your initiative and be confident with autonomous working. Using your lived experience or work experience you foster positive and trusting relationships and you can demonstrate a focus on recovery and resilience. You will have excellent organisational and self-motivation skills. You are committed to

developing your skills further and passionate about lifelong learning.

You will be dedicated and compassionate when working with the Recovery Scotland team and with community members, families, volunteers, and external partners.

About Recovery Scotland

Recovery Scotland is a charity working with local and national partners to support and promote recovery from substance use by ensuring lived experience is visible, included and represented. We work with communities supporting a wide range of recovery focused activities and educational opportunities. We work within local and national guidelines promoting resilience and recovery with individuals, families, and communities.

Our work champions community membership, volunteering, self-management, and personal and professional development.

Working hours

Working hours are 35 per week with evening and weekend work. Hours will be negotiated with the Team Lead to ensure operational delivery across recovery communities

Staff Benefits

• Annual leave 33 days annual leave and 6 statutory days leave.
• Pension Recovery Scotland can match 10% of employer’s contribution to NEST.
• Travel Expenses 45 pence per mile

Passion4Fusion is looking for a compassionate and culturally aware Social Worker to join our team. In this role, you will support Black, Brown, and multi-ethnic parents /carers and families within Scotland’s social care system. You will play a critical role in promoting equitable care and fostering understanding of cultural differences while advocating for systemic change.

This position is ideal for someone committed to social justice, cultural competence, and improving outcomes for ethnically diverse communities.

Key Responsibilities

Family-Centered Support

• Build trusting relationships with parents/carers and families from diverse backgrounds, ensuring their voices are central to decision-making.
• Provide culturally safe parenting support, tailored to a families’ needs; e.g. early intervention to prevent crisis escalation; cultural expectations & children’s rights in Scotland; parenting an adolescent in a new culture; alternatives to physical punishment.
• Collaborate with families to develop care plans that respect and integrate their cultural values and traditions.

Cultural Competence and Advocacy

• Support parents/carers through advocacy in meetings with social care, helping them to articulate their views and challenging bias & discrimination where necessary.
• Identify and address cultural barriers in social care interventions, ensuring all children and families receive equitable treatment.
• Provide insights and advice on cultural best practices to colleagues and other professionals within the care system.

Community Engagement

• Partner with external stakeholders to bridge gaps between communities and the social care system.
• Actively participate in training sessions, workshops, and community programs designed to improve cultural awareness within social work.

Training and Development

• Attend and lead cultural competence training programs to improve understanding of unconscious bias, anti-racism, and systemic inequities.
• Act as a champion for anti-discriminatory practices within your team, organization & across the social care system.

Monitoring and Reporting

• Track and analyse care outcomes to ensure they are equitable and free from bias.
• Provide feedback to management on systemic barriers affecting families from Black, Brown, and ethnically diverse backgrounds, contributing to organizational change initiatives.
• Collect and share data on your project for example case studies and testimonials

Partnerships and Networking

• Collaborate with community leaders, advocacy groups, and other organisations to create holistic support networks for children and families.
• Represent the organization in community forums, fostering relationships to improve trust between communities and social care services.

Essential Qualifications

• A degree in Social Work and registration with the Scottish Social Services Council (SSSC) OR significant experience providing community/parenting/therapeutic support to children & families in a professional context.
• Proven experience working with diverse and multi-ethnic communities.
• Understanding of Scotland’s safeguarding & child protection legislation.
• Strong understanding of cultural competence, anti-racism practices, and systemic inequities in social care.
• Excellent interpersonal and communication skills, with the ability to build trust and understanding with diverse families.

Desirable Skills and Experience

• Experience delivering or participating in training.
• Experience (lived or professional) of Scotland’s care system.
• Multilingual skills are a plus.

What We Offer

• Ongoing professional development, including cultural awareness and anti-racism training.
• Opportunities to work closely with advocacy groups on a regional and national level
• A supportive and inclusive work environment that values diversity and innovation.
• Flexible working arrangements to promote work-life balance.

About us

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI engagement crew. This is an exciting new role for a strategic thinker and creative doer who will support volunteers, create memorable experiences and deliver campaigns that can really make a difference.

Your role

As Marketing and Visitor Experience Lead you will be audience focussed, ensuring our supporters, donors, volunteers and the general public have a great experience and join us, stay with us, advocate for us and feel part of the RNLI family.

What you’ll be doing in the role:

• Although based in Scotland, the role is expected to spend around 50% of its time delivering Scotland-specific activities, with the remaining 50% supporting wider Marketing & Visitor Experience Lead activities across the UK and Ireland, responding to business needs and priorities.

• Getting to know our audiences and ensuring that RNLI campaigns and experiences are relevant and supporter-centric

• Working with staff and volunteers to develop and deliver national, regional and local campaigns and experiences against income, engagement and behaviour change KPIs

• Working with staff and volunteers to design and develop inspiring and engaging visitor journeys and experiences within our lifeboat stations, museums and visitor centres

• Supporting and feeding into the development of the regional engagement plan. Being an active member of the regional engagement team in the Scotland, demonstrating the highest levels of collaborative working and collective responsibility

• Coaching, training and developing our team of Community Managers to deliver against marketing and visitor experience objectives, using your experience to improve their knowledge and skills

• Supporting volunteer recruitment, management and training of Lifeboat Visits Teams, Community Presenters and Campaign Ambassadors

About you

You’ll have a strong background in either a marketing or visitor experience development role; you’ll get to know your audiences, whether they are supporters, volunteers or supporters of the future and keep them front of mind when developing content across both physical experiences and campaigns.

Your energy and creative approach will motivate you to achieve targets and overcome barriers. You’ll be flexible and willing to travel to achieve results and work across the wider engagement team.

To be considered as the Marketing and Visitor Experience Lead, you will need:

• Significant achievements in engaging supporters, volunteers or the public in order to generate funds, increase engagement or change behaviour

• A proven track record in the areas of marketing campaign and/or visitor experience

• Exceptional written and verbal communication skills, including experience of audience insights, brand relevancy and targeted content creation

• People leadership skills, including high levels of emotional intelligence and problem-solving skills

• Experience of influencing at all levels and working collaboratively with others to lead and embed change and improvements

This role combines home-based working with a significant level of travel across Scotland and to other RNLI locations throughout the UK and Ireland, and occasional travel to our RNLI Support Centre in Poole.

This post requires a valid driving licence.

Who Cares? Scotland is Scotland’s only national independent membership organisation for Care Experienced people. Our mission is to secure a lifetime of equality, respect, and love for Care Experienced people in Scotland and we currently have over 3000 Care Experienced members.

At the heart of Who Cares? Scotland’s work are the rights of Care Experienced children and young people, and the power of their voices to bring about positive change. We provide individual relationship-based independent advocacy and a broad range of imaginative participatory opportunity for Care Experienced young people across Scotland; we work alongside corporate parents and communities of all sorts to broaden understanding; we work with policy makers, leaders and elected representatives locally and nationally to shape law, policy and practice on the basis of all that can be learnt from the voices of those with experience of care – working together to build on the aspirations of The Promise and secure positive change.

This role offers the opportunity to work directly with children and young people with experience of care in a variety of settings including at home, in residential care, kinship care or secure care. The Advocacy & Participation Worker will provide individual relationship-based advocacy support and will be a key member of the Advocacy and Participation team, supporting young people across the Dundee area to ensure their rights are upheld and their voices are heard.

In this role you will have the opportunity to provide independent advocacy and participation opportunities for children and young people who are looked after, Care Experienced, or subject to formal processes and structures. The role will see you actively participating in child’s plan meetings, children’s hearings, and other formal processes. In partnership with professionals, carers, and organisations, you will help to achieve the best outcomes for children and young people.

The role will also include facilitating group opportunities for and with children and young people within the Dundee area. This includes providing engagement and participation opportunities, throughout the Who Cares? Scotland local and national networks.

The post holder will raise awareness of Who Cares? Scotland and its services to children, young people, professionals, third sector partners and carers. You will also help facilitate training to Dundee’s Corporate Parents alongside our national Corporate Parenting team.

The right candidate for this post will be able to form positive relationships with children and young people and have good interpersonal skills. You will feel confident communicating with individuals and groups, both in writing and verbally, and be able to adapt your approach to a wide range of contexts. Secure in making effective plans, as well as evidencing your work, you will prioritize and meet deadlines. You will take enjoyment from working collaboratively with partners, believing in equal opportunities and inclusive working. Committed to children’s rights, you are someone who knows that all young people can make transformative changes happen in their lives if given the opportunity. You can demonstrate knowledge of the current structure, developments, policy, and practice in relation to children and young people experiencing care in Scotland.

You will be flexible in your approach, be able to work occasional evening and weekends (with prior agreement), and have a full driving license, and access to own transport.

While we would welcome the knowledge gathered through relevant qualifications, we are just as interested in relevant work experience. We welcome and encourage applications from those with experience of care.

If this sounds like the role for you, we would love to hear from you. For an informal conversation about this opportunity please contact Leanne Murdoch, Advocacy and Participation Manager lmurdoch@whocaresscotland.org.

About Space

Do you want to work for an organisation that truly cares about its staff?

Would you like to use your skills to make a difference to the lives of hundreds of families every week?

If the answer is ‘yes’, Space is the place for you!

WE BELIEVE THAT CONNECTIONS BUILD COMMUNITIES

Space @ The Broomhouse Hub is a community anchor organisation supporting people and their families in South West Edinburgh, with some of our services stretching city wide.

Space delivers 22 projects, with around 60 staff and 100 volunteers. We deliver diverse services supporting young people, families, older people and carers amongst others.

For more information about Space and all our projects can be found on our website – spacescot.org

At Space we are all about a healthy and happy workplace, we are a flexible organisation, we embrace hybrid working – a mix of connecting in person and remotely. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and the business. After all, if it’s good for you, we reckon it’s probably good for us too.

As a dynamic organisation no two days are the same, with a wealth of learning and development opportunities for our staff and volunteers.

We are an accredited Living Wage employer and proud to share our Carer Positive accreditation, as part of our commitment to the growing number of people in the workforce who need flexibility due to their caring role.

Space is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are.

The Role

The purpose of this role is to improve the quality of life of Carers in South West Edinburgh, providing support, information, advocacy, advice and connections, using a whole-family approach.

The post holder will provide one-to-one and group support to carers who are in 4th, 5th & 6th year of school, and carers aged 16-25yrs who are not in school.

The post holder will work closely with staff who are supporting carers in other age ranges to aid smooth transitions between groups

Day to day you’ll be:

• Providing regular one to one support sessions to carers, creating person centred development plans, building in regular reviews to monitor progress
• Carrying out home visits for new referrals
• Producing Young Carers’ statements for carers in 4th, 5th & 6th year of school
• Producing Carers’ Support Plans for carers aged 16-25yrs who are not in school
• Accompanying carers on excursions where individual support is required
• Planning and running carers group activities on Wednesday and Thursday evenings for two age groups
• Consulting with the carers to create a schedule of fun, engaging, age appropriate activities that provide carers with some respite from their caring role and encourage peer connection
• Planning and attending annual residential trips for both age groups

The successful person for this role will:

• Have a minimum of 3 years’ experience working with young people under 25yrs, including experience of delivering individual and group work
• Have a creative approach to delivering age appropriate, engaging group activities whilst adhering to strict budgets
• Be available to work until 8.30pm on a Wednesday & Thursday evening in order to run carers group sessions
• Have a natural ability to form appropriate relationships with teenagers and young adults
• Have a sound understanding of, and sensitive approach towards, the needs and difficulties faced by young people, in particular those in a caring role
• Be conversant with the principles of GIRFEC and their application in practice

Download the full job description and person specification below.

If you would like to find out more information about the role before applying please contact Kerry Smith – Carers Services Manager via kerry.smith@spacescot.org