Can you help us with our ongoing mission?

At Capability Scotland, our mission is to deliver the highest quality services, tailored to the individual needs of disabled people. We work in partnership to create innovative solutions which enable our people to achieve their goals. We put our customers and learners at the heart of everything we do and will make sure their voices are heard loud and clear.

We love what we do here and are looking to recruit a Care and Support Manager for our Wallace Court Service. Wallace Court provides 24 hour residential and respite support, 7 days a week, to customers aged between 18 and 65 with physical and learning disabilities.

Job Purpose:

Working alongside the Service Manager, you’ll play a key role in supporting the day-to-day leadership of the service while helping to drive forward improvements in care quality, consistency and outcomes.

You’ll support and develop our Team Leaders, strengthen oversight of care and support, and help ensure that what we deliver is not only safe and effective, but genuinely person-centred.

A key part of the role will be working with colleagues and professionals to ensure that people’s needs are fully understood, clearly evidenced and appropriately supported. This is a role where you can bring people together, build confidence in the service, and help shape how support is delivered.

Why this role is different

Wallace Court supports individuals with a high level of complexity, and there is a real opportunity to build on the work already underway to ensure the service is as strong, consistent and responsive as it can be.

We’re investing in this role to strengthen our leadership team and create the space needed to focus on quality, improvement and good outcomes.

You’ll be joining a supportive environment where your ideas, experience and leadership will be valued, and where you’ll have the opportunity to make a visible impact.

Main Activities

1. Provide management support and direction to Team Leader and/or staff in their delivery of Care and Support to customers
2. Support the Service Manager, Team Leader and staff in meeting the requirements of organisational policy and procedure
3. Meet Regulatory Requirements (e.g. Care Inspectorate, SSSC)
4. Identify, quantify, and direct Customer requirements through their individualised budgets and costed support plans
5. Undertake Investigations and Risk Assessments
6. Manage Budgetary and Financial Controls, including SDS, ILF and Personalised Budgets and Care Plans that result thereof.
7. Service Promotion and Development
8. This role may also include:

- 8.1.Prescribed duties and responsibilities of the Service Manager delegated down to the Care and Support Manager.

-8.2.Deputise in the absence of the Service Manager

About you

You might already be in a management role, or you may be an experienced Team Leader ready for the next step.

What matters most is that you:

• Care about delivering high-quality, person-centred support
• Are confident leading and supporting others
• Have a strong understanding of care standards and good practice
• Are organised, proactive and able to see the bigger picture
• Want a role where you can make things better, not just maintain them
• An SVQ4 (or equivalent), or willingness to work towards it, is essential.

Capability Scotland’s benefits:

• A generous salary of £36,925 pa / £19.14
• We offer a fully funded SVQ’s – a qualification which is yours for life.
• 37 days annual leave per year
• A genuine opportunity for career progression and leadership development
• The chance to be part of a service that is developing and improving
• Ongoing support from an experienced management team
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Perks at Work – shopping discount scheme.
• Cycle to work scheme.
• 24/7 employee assistance programme.
• Working for us means you would qualify for Blue Light & Concert for Carer discounts
• £600 Refer a Friend scheme
• Electric Vehicle Scheme
• We are One Voice, One Charity, One Spirit, #OneCapability.

Charity Leadership Scotland is the membership organisation for Scotland’s voluntary sector leaders. We support leaders to be influential, resilient and trusted, ensuring the sector can make its full contribution to Scotland’s future.

Our work focuses on three core aims:

• Voice – advocate with, and for, voluntary sector leaders
• Challenge – equip leaders to have the difficult conversations that drive change
• Change – support innovation for a fair, inclusive, diverse and sustainable Scotland

We are a values-driven team. Our people are courageous, authentic, open to challenge, collaborative, and inclusive.

The Role

We are seeking a Finance Executive to ensure the smooth running of Charity Leadership Scotland’s financial operations. You will work closely with the Head of Operations, maintaining accurate financial records, supporting reporting and compliance, and contributing to improvements in our systems and processes.

This role is ideal for someone who enjoys hands-on finance work combined with process improvement in a collaborative environment.

About You

We are looking for someone who is accurate, proactive, and solutions-focused with experience in financial administration or finance roles. Please see the job description for the essential criteria for the role.

Why Join Us?

You will be part of a supportive, values-driven team making a real difference across Scotland’s voluntary sector. This is an opportunity to combine financial expertise with organisational impact, working on processes that improve efficiency and strengthen governance.

Are you experienced in supporting organisations to build infrastructure through undertaking administration tasks?

Are you passionate about raising voices of communities who are most affected by climate but who are least often heard? If so we’d love to hear from you!

We are particularly keen to hear from people who experience marginalisation and minoritisation or who are often excluded from decision-making processes. For example, people of colour; people from working-class backgrounds; people from LGBTQ and migrant communities; care-experienced young people and people with disabilities.

About us

Parents for Future Scotland became a charity 2 years ago as a result of grassroots parent organising and are now a small staff team with a growing network of activists. We are seeking to make climate action the norm among all parents in Scotland. We are in the midst of a big step change, increasing our influence and reach across the country, and we need you to help us in doing that. This post will be the first of its kind within the organisation.

Main tasks

• Supporting the set up of infrastructure for the organisation (a domain name, ensuring everyone can access key packages such as canva etc)
• Ensuring all self-employed staff have equipment that they need and putting processes into place to support the management of this
• Researching office spaces available for the team with a good understanding of what the team needs and booking the office space. Supporting the move to a new office space.
• Ensuring all self-employed staff are paid monthly and that finance systems are updated. Inducting staff in our finance system (Quick Books)
• Checking spend against projected spend across multiple funds regularly and updating the CEO/programme staff where required.
• Ensuring key documents are saved in relevant places for funding, publicity and governance.
• Researching and supporting a move to paid and permanent staff through working with the programme manager
• Undertaking the GDPR audit for the organisation and ensuring that we are compliant at all times.
• Checking on policies/procedures and ensuring that all are up-to-date
• Supporting with the sign-up of new members to PfFS, sending welcome messages and arranging times for programme staff to speak to them
• Being an active participant in our WhatsApp channel where we manage members to help share information and ensure that members are communicating appropriately
• Supporting and co-ordinating posts on socials so that teams are taking it in turns.
• Supporting volunteers to access resources and setting up infrastructure to ensure it’s easy to volunteer within the organisation. Take notes at team meetings and lead sessions / present at team meetings on key topics where information needs to be exchanged or the team requires training.
• Compile a monthly or quarterly newsletter by co-ordinating team contributions and creating something on canva.
• Support the CEO with any tasks needed

Are you right for the role?

We want to create a world which is climate-safe for all children, everywhere. Forever. This is not just a job but an outlook, a vision and a way of being which inspires change through hope, love and connection….and work!

Personal Attributes

Our key values are here. If these resonate with you then you’re in the right place!

Experience

• At least five years experience in a similar role, possibly in a start-up or in an organisation which has gone through considerable change
• Experience with finance and an ability to report on finances (basic accountancy skills)
• Experience of working with a team to build their capacities to run efficiently
• Excellent IT skills
• Experience of researching and implementing new infrastructure/processes within an organisation

Ideal experience

• Experience in working with grassroots movements at local, national level
• Knowledge on climate issues and the need for systemic change
• Experience of working with people from different organisations, functions, and cultures
• Experience working with volunteers
• Experience of QuickBooks

Logistics

• The base for this role will be Glasgow. Initially the role will work from home but we plan to move to an office near the city centre, where the role would be based.
• The staff team are all in on a Tuesday, therefore some availability on Tuesdays is essential

What we offer

• Three days per week on a self-employed basis at £150 per day for 46 weeks for one year from the starting date of the contract.
• We offer a flexible working environment, ideal for juggling the pressures of being a working parent.
• We are a fledgling organisation so your skills/expertise will help shape our direction.
• You will work closely with the CEO who will support you throughout
• There is a high likelihood that we can continue the work undertaken in this role past the current funding period.

St Margaret of Scotland Hospice is seeking a Volunteer Coordinator to lead, support and develop our volunteer programme. This is a key role that ensures volunteers are recruited, trained, supported and recognised, and that their skills are matched effectively to the needs of our patients, families and services.

You will work closely with managers, staff and volunteers across the hospice to ensure a positive and meaningful volunteering experience.

About Us

St Margaret of Scotland Hospice has been a cornerstone of our community, offering compassionate care that is holistic and considers the spiritual, physical, psychological, emotional and social needs of our patients. We want every patient to achieve realistic goals and to reach their full potential until death, valuing what they have to offer, respecting the autonomy of the individual and encouraging them to participate in their own care together with their family and friends.

It is our ambition that the Hospice is regarded as a centre of excellence for the provision, research and teaching of specialist palliative and complex clinical care.

About the Role:

Our people, both employed staff and volunteers are fundamental to the Hospice. Their dedication and commitment underpin the success of the Hospice and are essential in enabling us to deliver compassionate, high-quality care to patients and their families.

This role focuses on achieving the required number of volunteers through the development and delivery of effective recruitment campaigns. It involves building, nurturing, and maintaining strong relationships with staff, volunteers, community and corporate partners to ensure their ongoing engagement and retention.

Key Responsibilities:

• To build and maintain a culture of volunteering that makes St Margaret of Scotland Hospice the place of choice for current and future volunteers.
• To ensure creative, safe and effective volunteer recruitment processes.
• To develop and maintain training & development programmes that support volunteers in their role and meet the needs of the organisation.
• To ensure all volunteers are supported and can contribute to service delivery as required.
• To identify opportunities to ensure our volunteer numbers allow us to deliver our corporate aims and objectives.
• To provide content for social media.
• To organise and Chair our Hospice-wide Volunteer Management Group

Experience within the voluntary, charity, healthcare or hospice sector would be an advantage, but is not essential.

About You:

We’re looking for a dynamic team member with a track record in delivering successful plans and achieving outcomes and objectives. You’ll thrive in a fast-paced, values driven environment and be passionate about making a tangible difference in people’s lives.

Essential Skills & Experience:

• Excellent communication skills
• Excellent personal organisation skills with a high attention to detail
• Well organised, able to manage a number of tasks at any one time
• Strong interpersonal skills and the ability to deal with a diverse range of people
• A flexible and non-judgemental approach to people and work
• A valid driving licence is required with access to a car

At St Margaret of Scotland Hospice, you’ll be part of a dedicated and compassionate team committed to making a meaningful impact. This is a unique opportunity to lead on the development of our volunteer programme.

Alongside joining a great team, you will benefit from:

• Excellent training, development and mentorship
• Employer’s Pension Scheme
• A rage of personal benefits including our Employee Assistance Programme; access to our subsidised restaurant, access to our onsite gym and pool and onsite car parking.

The ALLIANCE is excited to be recruiting for Development Officer- IJB Lived Experience

The Development Officer will support the delivery of a project to support Integrated Joint Boards (IJBs) and lived experience representatives as part of the transition to full voting rights on IJBs. The role will involve supporting current lived experience representatives, contributing to a national recruitment programme, establishing role expectations, recommending induction training and providing ongoing support to representatives through this process. The role will ensure that the move to full voting rights is implemented meaningfully, consistently and with the right support structures in place across Scotland.

The successful candidate must have:

• Educated to degree level of equivalent through experience
• Excellent networking and relationship building skills
• Experience of partnership working and co-production
• Good research and analytical skills, and processing high level information
• Strong knowledge of current agendas relating to health and social care in Scotland
• Excellent communication skills including confidence in facilitating outreach and engagement
• Understanding of accessibility issues, particularly as they relate to involvement and communication
• Confident IT skills in word processing, email, internet, databases and PowerPoint
• Ability to work effectively as part of a team and on own initiative
• Good organisational, time management and event management skills
• Good understanding of data protection
• Commitment to equality, non-discrimination, and the principle of people being the experts in their own lives and being at the heart of policy, support and services.

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave pro rata (equivalent of 30 days)
• 91 hours public holiday that can be taken flexibly pro rata (equivalent of 13 days)
• 24.5 hours additional leave between Christmas Eve and New Year pro rata (equivalent of 3.5 days)
• Contributory pension scheme 6%
• Annual incremental increase in salary (until top of grade)
• Flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Bike storage
• Carer Positive Employer
• Disability Confident Employer
• Up to 35 hours (pro rata) paid carers leave per annum
• Up to 35 hours (pro rata) paid special leave per annum
• Up to 70 hours (pro rata) paid compassionate leave per annum
• Paid day off to move house
• Employee forum

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

The ALLIANCE is excited to be recruiting for a Senior Development Officer- IJB Lived Experience.

The Senior Development Officer will lead the day-to-day delivery of a project to support Integrated Joint Boards (IJBs) and lived experience representatives through the transition to full voting rights on IJBs. The role will involve leading activity to support current lived experience representatives, designing a national recruitment programme, establishing role expectations, recommending induction training and supporting delivery and providing ongoing support to representatives through this process. The role will ensure that the move to full voting rights is implemented meaningfully, consistently and with the right support structures in place across Scotland.

The successful candidate must have:

• Educated to degree level or equivalent through experience, including through lived experience
• Strong knowledge of current agendas relating to health and social care in Scotland
• Leadership and organisational skills
• Experience of delivering time bound projects
• Excellent networking, relationship building and information management skills
• Experience of partnership working and co-production
• Excellent communication skills including report writing, and confidence in facilitation events and workshops and delivering presentations
• Understanding of accessibility issues, particularly as they relate to involvement and communication
• Experience of carrying out social research and consultation
• An understanding of evaluation principles and approaches
• Good understanding of data protection
• Confident IT skills in word processing, email, internet, databases and presentations

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave pro rata (equivalent of 30 days)
• 91 hours public holiday that can be taken flexibly pro rata (equivalent of 13 days)
• 24.5 hours additional leave between Christmas Eve and New Year pro rata (equivalent of 3.5 days)
• Contributory pension scheme 6%
• Annual incremental increase in salary (until top of grade)
• Flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Bike storage
• Carer Positive Employer
• Disability Confident Employer
• Up to 35 hours (pro rata) paid carers leave per annum
• Up to 35 hours (pro rata) paid special leave per annum
• Up to 70 hours (pro rata) paid compassionate leave per annum
• Paid day off to move house
• Employee forum

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

The ALLIANCE is excited to be recruiting for Gambling Harm Development Officer.

This role requires the postholder to play a key role in developing and leading Scotland Reducing Gambling Harm Lived Experience Forum. The role will contribute to a wider portfolio with an emphasis on the voice of lived experience, person-centredness and human rights. The postholder will operate within the broader landscape of Scottish Government health and social care reform and relevant UK Government strategies, ensuring that activity is aligned, collaborative and effectively delivered.

The successful candidate must have:

• Educated to degree level or equivalent through experience
• Experience of engaging with people in interactive and creative ways
• Experience of facilitating safe, trauma-informed, human rights based spaces
• Excellent relationship building and interpersonal skills with experience of building and sustaining relationships with people who have experience of gambling harm or substance use or mental health or relevant community learning work
• Enthusiastic approach to involving, supporting and responding to stakeholders
• Excellent inclusive communication skills, particularly written skills
• Understanding of the effect gambling harm, commercial determinants of health and social issues have on people’s lives
• Experience of carrying out research and consultation, and interpreting and analysing data
• Confident IT skills, including word processing, email, internet use, databases and presentations
• Ability to work effectively as part of a team and own initiative
• Good organisational, time management and event management skills
• Experience of using social media as an engagement tool
• Good understanding of data protection
• Understanding of the health and social care sector and third sector, and where the ALLIANCE sits within it.
• Understanding and commitment to equal opportunities; non-discrimination; and the principle of people being the experts in their own lives and being at the heart of policy, support and services

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave pro rata (equivalent of 30 days)
• 91 hours public holiday that can be taken flexibly pro rata (equivalent of 13 days)
• 24.5 hours additional leave between Christmas Eve and New Year pro rata (equivalent of 3.5 days)
• Contributory pension scheme 6%
• Annual incremental increase in salary (until top of grade)
• Flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Bike storage
• Carer Positive Employer
• Disability Confident Employer
• Up to 35 hours (pro rata) paid carers leave per annum
• Up to 35 hours (pro rata) paid special leave per annum
• Up to 70 hours (pro rata) paid compassionate leave per annum
• Paid day off to move house
• Employee forum

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

PVG Scheme membership is required for this post.

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

About Us – North Lanarkshire Alcohol and Other Drugs Outreach Service

The North Lanarkshire Alcohol and Other Drugs Crisis Outreach Service, provides support to individuals who are over the age of 16. The service model is based on The Overdose response Teams, (please see our website for indigo house report).

The service has 3 main parts of delivery these are:

• Overdose response (the team respond to individuals who have had or are at risk of overdose within 24-48 hours of notification).
• Assertive outreach (we “meet people where they are at” ensuring they have access to the support and services they require).
• Crisis response (a partnership with housing colleagues to work with anyone at risk of or experiencing homelessness).

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

As a Lead Practitioner, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

We welcome applications from all candidates who are eligible to work in the United Kingdom. However, we are not able to sponsor visas.

Turning Point Scotland offers a Salary Matching within the pay points of the role.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date

We value lived experience, please read more about our views.

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen –not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

The Support Worker role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing.

As a Support Worker, you will provide work alongside people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse.

Supported Accommodation services in North Lanarkshire operate on a 24-hour basis to ensure the safety and well-being of everyone we support. Continuous cover is provided through a rolling rota, and staff are expected to work flexibly across this rota, which includes day shifts, late shifts, waking night shifts. 2 of our services are covered by nightly sleepovers. This ensures that support is always available when needed. Staff play a key role in maintaining a safe and supportive environment, responding appropriately to incidents or emergencies, and providing reassurance and practical support at all times. This 24-hour model enables consistent, person-centred support, promotes stability within the service, and ensures that the needs of individuals are met both during the day and overnight, in line with safeguarding responsibilities and organisational policies.

The shift patterns are 5 days over 7, day shift 8-4, Late shift 1-9 Nightshift 9pm-8am sleepover 12pm-2pm the following day. Although you may be initially based at a service, you could be moved to another service to ensure we meet the needs of service delivery.

Job Summary

You will be passionate about supporting and changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma.

As a Support Worker in homelessness services, you'll be instrumental in empowering individuals affected by homelessness, addiction, challenging mental health and trauma. You'll provide compassionate, person-centred support, guiding them towards securing safe and stable housing and developing tools to manage their challenges. Your role is vital in helping people access essential resources, build resilience, and ultimately live a life free from harm and abuse.

As part of our Team, you will be at the forefront of supporting people experiencing, or at risk of, homelessness. You will work collaboratively with partner agencies in a supportive environment. The role involves providing both practical and emotional support, helping individuals to secure accommodation, access benefits, and connect with a wide range of health, wellbeing, and advocacy services.

Our team builds strong professional relationships with local authorities, support providers, and other external partners to ensure our support is coordinated and effective. You will adopt a harm reduction approach, providing advice and Naloxone trained as needed.

Please note: This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010, as being female is considered a Genuine Occupational Requirement due to the nature of the role and the needs of the vulnerable women we support.

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

About the Service

As a Resilience Outreach Worker, you will play a key role in delivering support as part of an innovative partnership between Change Mental Health and Kingdom Housing Association (KHA).

This service is designed to provide targeted mental health and wellbeing support to KHA tenants, helping individuals to build emotional, psychological and behavioural resilience. Through tailored one-to-one support and group interventions, you will support tenants to identify personal goals, develop coping strategies, and access community resources that promote recovery, wellbeing and tenancy sustainment.

A key focus of the role is supporting individuals to manage tenancy-related challenges, improve emotional resilience, and maintain independent living within their communities. The service is rooted in trauma-informed, person-centred practice and aligns with the National Health and Wellbeing Outcomes.

You will work closely with KHA staff as part of a collaborative, partnership-based approach, embedding mental health support within housing services. This includes responding to referrals, supporting early intervention and crisis prevention, and contributing to improved outcomes for tenants.

You will be part of a forward-thinking, collaborative team committed to innovation in mental health and housing support. Working autonomously, you will manage your own caseload, using sound judgment to determine when to escalate or refer to your manager. You will also contribute to identifying service gaps and co-developing solutions to meet the evolving needs of tenants and the wider community.

Key Responsibilities:

• Provide one-to-one support to individuals, managing a caseload and developing tailored support plans aligned with National Health and Wellbeing outcomes.
• Facilitate group sessions and workshops.
• Compile and review service user development plans, ensuring outcomes are being achieved.
• Deliver support in a variety of settings, including individuals’ homes, community spaces, and within KHA offices.
• Work as part of the KHA Tenancy Support Service (TSS) team, offering targeted mental, emotional, and behavioural resilience support to KHA tenants.
• Collaborate with the Team Lead and Head of Service to meet strategic goals and funder requirements.
• Identify community service gaps and collaborate with your manager to develop solutions, working independently with sound judgment and initiative.
• Build positive working relationships with local partners to better support service users and promote the work of Change Mental Health.

General Duties:

• Maintain accurate and up-to-date records, ensuring confidentiality is upheld for all individuals using the service.
• Collate relevant information and prepare reports for line management as required.
• Ensure continuity of service delivery in line with Change Mental Health’s values and strategic outcomes.
• Oversee and support the fulfilment of Health and Safety responsibilities within practice settings, ensuring compliance with legal and organisational standards.
• Act in accordance with GDPR legislation, ensuring all personal, staff, and client data is managed in line with Data Management and Information Governance policies.
• Comply with all relevant legal and regulatory requirements, including the provisions of the Health and Safety at Work Act 1974.
• Adhere to the charity’s Health & Safety and Safeguarding policies, promptly reporting any concerns to your line manager.
• Participate in regular supervision and appraisal and undertake relevant training and development activities appropriate to the role.
• Work in accordance with the charity’s national policies, local operating procedures, and the standards of external regulators or professional bodies.

Essential Criteria:

• Educated to SVQ 3 level or have experience working in mental health
• Must have access to a vehicle and hold a valid driving licence, with the ability to travel independently across locations as required
• Understand the need for a compassionate, non-judgemental approach to supporting people
• Ability to work well in a team setting whilst also working autonomously
• A sound theory base of social care interventions including risk assessments
• A value base consistent with the aims and objectives of Change Mental Health
• Ability to apply an analytical approach to problems in order to find solutions
• Competency in planning and reviewing development plans and the ability to take appropriate action if needed
• I.T skills are of a good standard
• A sound knowledge of Health and Social care policy in Scotland and ability to apply this to the role
• Keen to develop your knowledge and skills and attend training as required
• Excellent communication and interpersonal skills

Desirable Criteria:

• Experienced in delivering a Registered Service and meeting Care Inspectorate requirements

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

All successful candidates will require a PVG Membership. Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to children or vulnerable adults.

Benefits:

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
• A 35-hour working week, enhanced sick pay & season ticket loan.
• A great work life balance with flexible and blended working environment.
• Access to purchase a Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements.
• Generous 37 days’ holiday.
• Paid Mental Wellbeing days.
• Professional development including funded opportunities.