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Action Against Stalking

Trustee x2

  • Action Against Stalking
  • Management Board
  • Unpaid
  • Hybrid: Scotland (online meetings occasionally on site: Ayr or Glasgow)
  • Closing 1st November 2026

Action Against Stalking is seeking a committed and passionate trustee to join our small but mighty team. We are looking for an experienced individual with accountancy and charity treasury skills who can support our CEO and fellow trustees by providing strong financial oversight, sound judgement, and strategic input.

This is an important governance role with a commitment of around five hours per month, including quarterly board meetings. The successful candidate will help strengthen the charity’s financial stewardship, contribute to effective governance, and support the long-term sustainability of our work.

About Action Against Stalking

Action Against Stalking is a specialist charity that provides person-centred support to victims of stalking while also working to raise awareness, influence change, and improve understanding of stalking across Scotland. Around 70% of our work is funded through the Scottish Government’s Victim-Centred Approach Fund (VCAF), with other major donors also playing an important role in sustaining and developing our services.

Our annual report showcases the impact of our small but mighty team and the breadth of our work across education, prevention, campaigning, and direct victim support. Together, these activities help us champion the rights of victims and strengthen responses to stalking in communities, services, and systems.

Annual Report 2024 - 2025 - Action Against Stalking

Skills and attributes

  • Experience in accountancy, financial management, or charity treasury
  • A compassionate and values-led approach
  • Understanding of person-centred support for victims
  • A collaborative and co-creative style of working
  • Ability to contribute to governance, strategy, and sound decision-making

Why join us?

This is a rewarding opportunity to use your financial expertise to support a specialist charity making a real difference to the lives of stalking victims. As a trustee, you will help shape our future direction, strengthen our governance, and contribute to a cause that is both urgent and impactful across Scotland.

We warmly welcome applications from people of all backgrounds, particularly those who are currently underrepresented on charity boards across Scotland, including women, people of colour, people with disabilities, LGBTQ+ individuals, younger people, and those with relevant lived experience or who are new to governance.

As Treasurer Trustee, strong accountancy and financial management expertise is essential to help ensure effective stewardship of our resources, robust financial oversight, and the long-term sustainability of our work.

We value integrity, compassion, and a commitment to person-centred approaches, alongside diverse perspectives and different ways of thinking. We are committed to building an inclusive, values-led, and well-governed trustee team that reflects the communities we serve and strengthens our impact across Scotland.

Find out more
Shortlist
Blue Triangle

Support Worker Nights – East Kilbride

  • Blue Triangle
  • Part time
  • £24,479 pro-rata
  • On site: East Kilbride
  • Closing 30th October 2026

Applications will be reviewed on an ongoing basis and interviews arranged accordingly.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Therefore, if you are interested, please submit your application as early as possible.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

  • Competitive Salary and Pension Options
  • Full time & Part time hours available
  • Double pay for festive bank holidays
  • Long service awards
  • Fully funded SVQ3
  • Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
  • Inhouse training programmes
  • Significant Gym discounts
  • Continuing Professional Development (CPD)
  • 24/7 access to employee assistance programme, including counselling
  • A wide range of family friendly policies
  • Life Assurance cover of 3 times your salary
  • Credit Union
  • £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role working at East Kilbride involves working on a rota covering nightshifts that includes some weekend work. This role is working 33.25 hours per week following a 8 week rolling rota. The Support Worker will:

  • work as part of a team providing safe, secure, supported accommodation for homeless people.
  • support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
  • maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
  • provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
  • provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

Support Worker Role Profile

About You:

  • To join us, you need to have a genuine passion for helping people.
  • Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
  • Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
  • Ability to relate empathetically to people and recognise their right to choice and independence.
  • Ability to work flexibly and as a lone worker.
  • Able to use Microsoft or equivalent applications competently.
  • Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Find out more
Shortlist
Blue Triangle

Service Manager – Oban

  • Blue Triangle
  • Full time
  • £35,802
  • On site: Oban
  • Closing 30th October 2026

Applications will be reviewed on an ongoing basis and interviews arranged accordingly. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

  • Competitive Salary and Pension Options
  • Full time & Part time hours available
  • Long service awards
  • Fully funded SVQ4
  • Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
  • Inhouse training programmes
  • Significant Gym discounts
  • Continuing Professional Development (CPD)
  • 24/7 access to employee assistance programme, including counselling
  • A wide range of family friendly policies
  • Life Assurance cover of 3 times your salary
  • Credit Union
  • £200 refer a friend scheme
  • And many more!

About the Role:

As Service Manager, you will be responsible for providing safe, secure, supported accommodation for homeless people within your service. You will manage and lead a team delivering quality housing support/accommodation and housing management service and to support people experiencing homelessness to build their skills and confidence to sustain their own tenancy. In Oban there are 2 services, Shore Street & Solas, and as such transitional work between the 2 services is required. This role is 35 hours per week and will be Monday-Friday.

Main Responsibilities:

As Service Manager, you will:

  • Lead, manage and develop the staff team and others where appropriate (e.g. students, trainees etc.) to meet the objectives of the service, delegating tasks where appropriate.
  • Promote and encourage the professional development of staff, including onboarding, supervision, core competencies, in-house training and external training.
  • Ensure adequate staffing cover is provided for the service at all times by appropriate shift rotas and deployment of employees, both permanent and relief.
  • Manage all aspects of the service in line with Blue Triangle, statutory and legislative requirements and take a lead role in the strategic development of the service.

Service Manager Role Profile

About You:

  • To join us, you need to have a genuine passion for helping people.
  • You will already be a registered manager with the Scottish Social Services Council, hold a minimum of SCQF Level 7 (SVQ 3) in Social Care but willing to complete an SCQF Level 9 (SVQ4) as soon as possible and have experience of managing and motivating a team.
  • Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
  • Ability to relate empathetically to people and recognise their right to choice and independence.
  • Able to use Microsoft or equivalent applications competently.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Senior Managers you will be able to develop in your career.

Find out more
Shortlist
Aberlour

Lead Practitioner - Options Aberdeen

  • Aberlour
  • Full time
  • £35,103
  • On site: Aberdeen
  • Closing 5th October 2026

Are you committed to delivering best practice to support children and young people with complex needs?

Are you ready to use your experience and skill to shape practice in delivering quality services to children and young people?

Do you feel excited about the opportunity to take your first step towards a management position?

If so, this is a great opportunity for you.

About Options Aberdeen

Aberlour Options Aberdeen is a short breaks service supporting children, young people and their families affected by disability. This includes provision of overnight, outreach and community based short breaks as well as care at home. The service aims to provide holistic support to children and families that promotes and develops resilience. Aberlour Options Aberdeen has two premises based in Bucksburn and Garthdee, and you will support service delivery across both premises as well as community and home based supports.

What we are looking for....

As someone who has built up experience working in disability services, you will have the confidence to guide and direct the provision of care to the children and young people in the service. You will play a pivotal role, working in partnership with parents and families to meet the emotional and physical needs of children and young people with complex disabilities.

When on shift, you will play a lead role, mentoring and supporting staff and being a role model, delivering excellence in the services we provide. This includes providing supervision to staff and contributing to development plans in accordance with Aberlour policies. You will assist in assessing, planning and delivering services, taking responsibility for ensuring that assessment and interventions are prepared, monitored and evaluated.

Engaging positively with children, young people and families you will plan and implement appropriate support for the children and young people. Sensitive and accurate reporting is a key responsibility and so you will have good written communication skills and the ability to learn how to use effectively our recording system.

This role offers the opportunity to consolidate and build on your experience combined with the ability to enhance your skills and knowledge through training, and taking additional supportive roles within the services to develop key skills and knowledge through training and development of staff.

As part of the management team you will play an active role in ensuring that shift duties are delegated and completed in accordance with service guidance.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Aberlour’s values are critical and drive everything we do. We will be looking for someone who can demonstrate how Aberlour’s values of Respect, Innovation, Integrity and Challenge will be visible in their practice. You must be comfortable working in an environment where Aberlour’s values are lived in practice. Have a look at our values to understand more about what we are looking for from our employees.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Find out more about our Employee Benefits and our commitment to Equality and Diversity.

Please also read our recruitment privacy notice - Aberlour | Privacy notice.

Find out more
Shortlist
Blue Triangle

Support Worker Nights – Irvine

  • Blue Triangle
  • Part time
  • £24,479 pro-rata
  • On site: Irvine
  • Closing 12th October 2026

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

  • Competitive Salary and Pension Options
  • Full time & Part time hours available
  • Double pay for festive bank holidays
  • Long service awards
  • Fully funded SVQ3
  • Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
  • Inhouse training programmes
  • Significant Gym discounts
  • Continuing Professional Development (CPD)
  • 24/7 access to employee assistance programme, including counselling
  • A wide range of family friendly policies
  • Life Assurance cover of 3 times your salary
  • Credit Union
  • £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

Our Irvine service provides housing support to individuals aged 16-21 and individuals presenting under the National Transfer Scheme. We currently have one part time night-shift Support Worker position available. The Support Workers will:

  • work as part of a team providing safe, secure, supported accommodation for homeless people.
  • support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
  • maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
  • provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
  • provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

  • To join us, you need to have a genuine passion for helping people.
  • Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
  • Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
  • Ability to relate empathetically to people and recognise their right to choice and independence.
  • Ability to work flexibly and as a lone worker.
  • Able to use Microsoft or equivalent applications competently.
  • Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Find out more
Shortlist
Scottish Action for Mental Health

Recovery Coaches

  • Scottish Action for Mental Health
  • Full time
  • £26,228
  • On site: Kirkcaldy and Glenrothes
  • Closing 4th October 2026

Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

For Scotland’s Mental Health

About the Role

SAMH provides supported accommodation services in Fife. Providing access to 24Hour support 7 days a week .The services is run across two sites in Fife (Glenrothes and Kirkcaldy) and is registered as Care at Home with Housing support. We also provide a bespoke outreach Service.

You will be required to work at both locations and provide outreach support. You should be able to provide direct support to individuals in homes and communities to improve their mental health and wellbeing. Support is focused on enabling people to build on their existing skills or develop new skills, increase their self-esteem and confidence, which in turn will encourage involvement and promote independence. This is achieved by using interpersonal and motivational skills to help an individual explore options, the possible outcomes/ consequences and make an informed choice based on this.

What we are looking for

You will be able to demonstrate good communication skills and a mature attitude together with adaptability and enthusiasm. Knowledge and experience in supporting people with mental health problems is desirable but not essential as is experience working with people who have had long term hospital admissions. This role involves shift working, including evening’s weekends and sleepovers and participating in an on Call Rota.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally.

Some of our benefits include;

  • Fully funded SVQ qualification to meet the conditions of your SSSC registration
  • Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
  • Funded continuous learning and development opportunities,
  • access to over 100 courses online in addition to classroom and virtual training sessions
  • 30 days annual leave rising to 33 after 5 years’ service
  • 4 public holidays
  • 2 paid wellbeing days off per year to use on what matters to you.
  • Team wellbeing budgets
  • Workplace pension scheme
  • Life Assurance policy
  • Employee Assistance Programme
Find out more
Shortlist
Scottish Action for Mental Health

Bank Recovery Coach

  • Scottish Action for Mental Health
  • Part time
  • Sessional
  • On site: Kirkcaldy and Glenrothes
  • Closing 14th October 2026

Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for over 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

For Scotland’s Mental Health

About the Role

SAMH provides supported accommodation services in Fife. Providing access to 24Hour support 7 days a week .The services is run across two sites in Fife (Glenrothes and Kirkcaldy), and is registered as Care at Home with Housing support. We also provide a bespoke outreach Service.

You will be required to work at both locations and provide outreach support. You should be able to provide direct support to individuals in homes and communities to improve their mental health and wellbeing. Support is focused on enabling people to build on their existing skills or develop new skills, increase their self-esteem and confidence, which in turn will encourage involvement and promote independence. This is achieved by using interpersonal and motivational skills to help an individual explore options, the possible outcomes/ consequences and make an informed choice based on this.

What we are looking for

You will be able to demonstrate good communication skills and a mature attitude together with adaptability and enthusiasm. Knowledge and experience in supporting people with mental health problems is desirable but not essential as is experience working with people who have had long term hospital admissions. This role involves shift working, including evening’s weekends and sleepovers and participating in an on Call Rota.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally.

Some of our benefits include;

• Fully funded SVQ qualification to meet the conditions of your SSSC registration

• Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.

• Funded continuous learning and development opportunities,

• access to over 100 courses online in addition to classroom and virtual training sessions

• Team wellbeing budgets

• Workplace pension scheme

• Life Assurance policy

• Employee Assistance Programme

Find out more
Shortlist
Antonine Theatre Group

Trustees

  • Antonine Theatre Group
  • Management Board
  • Unpaid
  • Hybrid: Bishopbriggs
  • Closing 1st November 2026

Help Build the Next Act at The Fort Theatre

Have you ever wanted to help run your own theatre?

Theatre gives people somewhere to escape, to laugh, to be moved, and sometimes to explore things that are difficult to talk about anywhere else. We think communities should have places where that can happen.

At the Antonine Theatre Group (ATG), we have one of those places: The Fort Theatre in Bishopbriggs, just one stop from Glasgow Queen Street by train.

We're an amateur theatre company run entirely by volunteers, with something relatively unusual: our own theatre. We produce several shows each year, while also looking after and developing the venue that makes them possible.

This year, our programme has included Bull by Mike Bartlett, Chatroom by Enda Walsh, God of Carnage by Yasmina Reza and 2:22: A Ghost Story by Danny Robins, alongside our annual Christmas pantomime, Hansel & Gretel. So, as you might gather, we're not afraid of a bit of variety.

We're now looking for new volunteer trustees who can bring professional or creative expertise to ATG and help us shape what The Fort becomes next.

Who we're looking for

First, an important point: we're not looking for one miraculous person who can do all the things below. We're looking for several people, each bringing skills or experience in any one of these areas. If you recognise yourself in one of them, we'd like to hear from you.

  • Finance and accountancy- You might be an accountant, finance professional or someone with experience of budgets, financial reporting, financial controls and longer-term financial planning. If a reconciled spreadsheet gives you quiet satisfaction, you'll fit right in.
  • Fundraising and income development - You might have experience of fundraising strategy, grant applications, trusts and foundations, corporate partnerships or developing new sources of charitable and earned income.
  • Governance and organisational development - You might have experience as a company or board secretary, in charity governance, developing policies and procedures, or establishing a Scottish Charitable Incorporated Organisation (SCIO). We're seeking to become a SCIO, and we're particularly interested in someone who can help us strengthen our governance and support that transition as ATG develops.
  • Theatre and the creative industries - You might bring dramaturgical or other professional creative experience, a strong understanding of stagecraft and theatre-making, or established networks across theatre and the wider creative industries in Scotland. We're looking for someone who can bring a wider creative perspective into the room and help us think ambitiously about the work we put on our stage.
  • Theatre technology - We're interested in people with a strong understanding of modern theatre technology who'd be excited by the opportunity to help modernise a working community theatre. You might already work professionally in the sector, be studying technical theatre or theatre production, or have developed practical experience in lighting, sound or video elsewhere.

What being a trustee involves

This isn't a trustee role where you turn up six times a year, read the papers, say something sensible about risk and disappear again.

ATG has no paid staff, so our trustees are hands-on. You'll help shape the organisation's direction and use your particular expertise to help make things happen.

The Management Committee meets around six times a year, and we'd normally ask trustees to be able to contribute around two hours a week outside those meetings.

You'll be helping to run a charity with its own theatre, an active programme of productions, finances, licences, members and volunteers. There are real responsibilities involved, but also a genuine opportunity to influence what a small cultural organisation and its theatre become over the coming years.

A board role, but also a creative community.

This is perhaps the unusual bit.

You won't just be joining a board. You'll be joining a theatre company and a creative community.

If you want to, you can audition for a play, direct a production, work backstage, design lighting or sound, build a set, help choose future productions, or learn something you've never tried before. You'll meet people who share an interest in theatre and, we hope, make some friends along the way.

No previous performing experience is required.

None of that is compulsory. If you'd prefer to contribute your expertise as a trustee and watch the shows from the audience, that's absolutely fine.

But we think there's something fairly special about being able to serve on the board of a theatre on Thursday and find yourself rehearsing on its stage on Monday.

You don't need previous trustee experience, and you don't need a background in amateur theatre.

What we're looking for is relevant skills or experience in at least one of the five areas above, sound judgement, and an interest in helping a volunteer-run theatre thrive.

Find out more
Shortlist
Children First

Support Line Triage Call Taker

  • Children First
  • Full time
  • £25,155 – £30,083
  • Hybrid: Edinburgh
  • Closing 11th October 2026

Children First Support Line

Could you play a vital role within our national Support Line, helping deliver Scotland's mission to eradicate child poverty?

Join Children First and be part of a once in a generation transformation in how families access help to alleviate crisis, prevent harm and build long-term stability to break the cycle of child poverty. Funded by the Scottish Government, we are doubling the size of our Support Line with the aim of supporting 7,500 more families across Scotland in the first year.

We've been preventing harm, supporting recovery and driving change since 1884 and our ambitious plans for the Support Line build on our experience of delivering cash-first, short, medium and long-term holistic support to families living in, or at risk of, poverty.

This is an exciting opportunity to join our growing multidisciplinary team and help ensure every family in Scotland has somewhere to turn when they need help.

About the Role

As a Support Line Triage Call Taker, you will be the first point of contact for children, young people, families, kinship carers and professionals seeking support from Children First.

Through telephone, webchat, email and outbound contact, you will provide a warm, compassionate and professional response, helping people feel heard, understood and supported from the moment they reach out.

Using skilled listening, effective questioning and sound judgement, you will gather information, assess needs and risks and connect people to the most appropriate support. You will play a key role in ensuring timely access to Children First services, including family support, money and debt advice, welfare rights support, energy support, kinship care advice and advocacy services, while helping families access wider community resources and partner support.

Working in a fast-paced contact centre environment, you will contribute to a service that strengthens families, reduces the impact of poverty and keeps children's safety, wellbeing and rights at the centre of everything we do.

What You'll Be Doing

Supporting Children and Families

• Providing a compassionate, professional and welcoming first response to families and professionals contacting the Support Line.

• Creating a safe environment where people feel listened to, respected and understood.

• Using effective questioning and assessment skills to understand individual circumstances, strengths and support needs.

• Undertaking initial assessments of need, vulnerability and risk.

• Identifying safeguarding concerns and taking appropriate action in line with Children First policies and procedures.

• Supporting children, families and carers to access the right help at the right time.

Information, Advice and Support

• Providing information, guidance and reassurance to families facing a range of challenges.

• Completing warm introductions and referrals to specialist Children First services.

• Supporting families to access emotional, practical and financial support.

• Helping families experiencing poverty, financial hardship, housing difficulties or social isolation connect with relevant services and resources.

• Processing applications for emergency supports including food and fuel assistance where appropriate.

Contact Centre Operations

• Managing inbound and outbound calls, emails and webchats efficiently and professionally.

• Supporting appointment scheduling, follow-up activity and queue management.

• Maintaining a positive experience for everyone using the service.

• Identifying repeat contacts, emerging themes and unmet need to help improve service delivery.

Working Together

• Developing positive working relationships with colleagues, volunteers and external partners.

• Building knowledge of local and national services including housing, employability, financial wellbeing and community support.

• Participating in supervision, reflective practice, training and team learning.

• Contributing to service development and continuous improvement.

What We're Looking For

We're looking for someone who is passionate about supporting children and families and who can build trust quickly through empathy, compassion and kindness.

You may come from a contact centre, customer service, advice, support, housing, employability, health, social care or community-based background.

You'll bring:

• Experience of speaking with people in a customer service, contact centre, helpline, advice or support role.

• Experience of supporting people who may be distressed, worried or facing challenging circumstances.

• Excellent communication and listening skills.

• The ability to gather information sensitively and make informed decisions about next steps.

• Confidence using digital systems and managing communications across multiple channels.

• Strong organisational skills and the ability to manage competing priorities.

• An understanding of the issues affecting children and families, including poverty, financial hardship and family wellbeing.

• A commitment to safeguarding, children's rights and relational practice.

• A willingness to learn and develop within a supportive and values-led organisation.

Our Values

Everything we do is guided by our values:

With Love

We put children first with compassion and kindness.

With Purpose

We work alongside families and partners to transform children's lives together.

With Strength

We do whatever it takes to protect Scotland's children.

What You'll Get From Us

At Children First, you'll be part of a values-led organisation committed to developing and supporting our people.

We offer:

• 40 days annual leave including public holidays.

• Contributory pension scheme.

• Flexible and hybrid working opportunities.

• Wellbeing support and health benefits.

• Blue Light Card discounts.

• Learning, training and career development opportunities.

• The opportunity to help shape an ambitious national service supporting thousands of families across Scotland.

Join Us

If you share our belief that every child in Scotland should grow up safe, loved and free from poverty and want to be part of a team that is transforming how families access support, we would love to hear from you.

Together, we can help alleviate crisis, prevent harm and build brighter futures for children and families across Scotland

Please visit the following link to learn about our recruitment events to meet our team, hear about our plans.

issuu.com/children_first/docs/children_first_support_line_recruitment_pack

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Association For The Study Of Medical Education

Events and Conference Co-ordinator

  • Association For The Study Of Medical Education
  • Full time
  • £26,227
  • On site/Hybrid: Edinburgh (opportunity for hybrid working following successful completion of probation)
  • Closing 14th October 2026

Join ASME and help deliver inspiring events for the health professions education community

The Association for the Study of Medical Education (ASME) is looking for an enthusiastic, organised and proactive Events and Conference Co-Ordinator to join our team in Edinburgh.

This is an exciting opportunity for someone who enjoys bringing events to life and is confident working across event coordination, administration, communications, social media and stakeholder management.

The successful candidate will support the planning and delivery of ASME's varied programme of conferences, events and workshops throughout the year, covering online, hybrid and in-person events. This includes major events such as our Annual Scholarship Meeting (ASM), which attracts approximately 800 delegates, and HPERx, which attracts around 100 delegates.

You will work closely with the Events Manager across the event portfolio, while also having the opportunity to take ownership of individual events and deliver them independently with minimal support.

About the role

Your responsibilities will include:

  • Coordinating the planning, administration and delivery of online, hybrid and in-person conferences, events and workshops.
  • Supporting the delivery of large-scale events, including ASM and HPERx.
  • Independently planning and delivering selected events and courses.
  • Coordinating event logistics, delegate management, speaker liaison, registration and on-site event delivery.
  • Liaising with ASME Board members, committees, groups and colleagues to ensure successful events.
  • Building effective relationships with venues, hotels, suppliers, contractors and other external stakeholders.
  • Creating and maintaining event listings and event pages on the ASME website.
  • Supporting event marketing and communications, including creating and scheduling graphics and engaging with members across social media.
  • Creating and monitoring event budgets and ensuring expenditure represents good value.
  • Supporting post-event evaluation and identifying opportunities for continuous improvement.
  • Working within established procedures to ensure effective event management and accurate record keeping.
  • Providing support and cover for colleagues when required.

About you

We are looking for someone who is highly organised, efficient and able to manage multiple priorities and deadlines. You will need to be comfortable working both independently and as part of a small team, with the initiative to anticipate potential issues and find practical solutions.

You will have:

  • Excellent organisational and time-management skills, with the ability to manage multiple events simultaneously.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and the ability to build positive relationships with colleagues, members, suppliers and other stakeholders.
  • A proactive approach, with excellent attention to detail and the ability to prioritise effectively.
  • Confidence communicating professionally and diplomatically with people at all levels.
  • Practical experience of digital and event management tools, including Microsoft Office and platforms such as Canva, Hootsuite, SurveyMonkey, Mailchimp, Microsoft Teams and/or Zoom.
  • Confidence using social media platforms including LinkedIn, Instagram, X and Facebook.

Experience of organising conferences, workshops or professional events would be advantageous, as would experience with WordPress or similar websites, event registration/delegate management systems, venues and suppliers, and monitoring or managing event budgets. A relevant qualification or equivalent experience in events and conference management is also desirable.

Full job description available here: https://www.asme.org.uk/vacancies/

Initially the role is office based, but there is opportunity for hybrid working after completion of a probationary period. Salary currently under review.

Why join ASME?

You will be joining a small, committed team supporting a vibrant professional community within health professions education. This is a varied role offering the opportunity to develop your event management, communications and digital skills while contributing to the successful delivery of some of ASME's key annual activities.

If you are an organised and enthusiastic events professional who enjoys working with people, managing varied projects and making sure every detail comes together, we would love to hear from you.

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