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Blue Triangle

Support Worker- Musselburgh North High Street

  • Blue Triangle
  • Part time
  • £23,375 pro-rata
  • On site: Musselburgh
  • Closing 31st December 2025

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

  • Competitive Salary and Pension Options
  • Full time & Part time hours available
  • Double pay for festive bank holidays
  • Long service awards
  • Fully funded SVQ3
  • Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
  • Inhouse training programmes
  • Significant Gym discounts
  • Continuing Professional Development (CPD)
  • 24/7 access to employee assistance programme, including counselling
  • A wide range of family friendly policies
  • Life Assurance cover of 3 times your salary
  • Credit Union
  • £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role working at our Musselburgh North High Street service involves working on a rota covering various dayshift patterns, including some weekends. This role is contracted for 24 hours per week. The Support Worker will:

  • work as part of a team providing safe, secure, supported accommodation for homeless people.
  • support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
  • maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
  • provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
  • provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

  • To join us, you need to have a genuine passion for helping people.
  • Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
  • Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
  • Ability to relate empathetically to people and recognise their right to choice and independence.
  • Ability to work flexibly and as a lone worker.
  • Able to use Microsoft or equivalent applications competently.
  • Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Find out more
Shortlist
Blue Triangle

Support Worker- Port Seton

  • Blue Triangle
  • Part time
  • £23,375 pro-rata
  • On site: Port Seton
  • Closing 31st December 2025

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

  • Competitive Salary and Pension Options
  • Full time & Part time hours available
  • Double pay for festive bank holidays
  • Long service awards
  • Fully funded SVQ3
  • Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
  • Inhouse training programmes
  • Significant Gym discounts
  • Continuing Professional Development (CPD)
  • 24/7 access to employee assistance programme, including counselling
  • A wide range of family friendly policies
  • Life Assurance cover of 3 times your salary
  • Credit Union
  • £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role working at our Port Seton service in East Lothian involves working on a rota covering various dayshift patterns, including some weekends. This role is contracted for 24 hours per week. The Support Worker will:

  • work as part of a team providing safe, secure, supported accommodation for homeless people.
  • support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
  • maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
  • provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
  • provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

  • To join us, you need to have a genuine passion for helping people.
  • Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
  • Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
  • Ability to relate empathetically to people and recognise their right to choice and independence.
  • Ability to work flexibly and as a lone worker.
  • Able to use Microsoft or equivalent applications competently.
  • Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Find out more
Shortlist
Blue Triangle

Support Worker- Sauchiehall Street

  • Blue Triangle
  • Part time
  • £23,375 pro-rata
  • On site: Glasgow
  • Closing 12th December 2025

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

  • Competitive Salary and Pension Options
  • Full time & Part time hours available
  • Double pay for festive bank holidays
  • Long service awards
  • Fully funded SVQ3
  • Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
  • Inhouse training programmes
  • Significant Gym discounts
  • Continuing Professional Development (CPD)
  • 24/7 access to employee assistance programme, including counselling
  • A wide range of family friendly policies
  • Life Assurance cover of 3 times your salary
  • Credit Union
  • £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role at our Sauchiehall Street service involves working 17 hours per week across a variety of dayshifts, midshifts and backshifts, including some weekends. The earliest shift start time will be 7am, with the latest finish time being 10:15pm. The Support Worker will:

  • work as part of a team providing safe, secure, supported accommodation for homeless people.
  • support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
  • maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
  • provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
  • provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

  • To join us, you need to have a genuine passion for helping people.
  • Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
  • Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
  • Ability to relate empathetically to people and recognise their right to choice and independence.
  • Ability to work flexibly and as a lone worker.
  • Able to use Microsoft or equivalent applications competently.
  • Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Due to the Safer Recruitment requirements by the Scottish Social Services Council (SSSC) and Care Inspectorate we do not accept CV’s and you must therefore complete our application form.

Please note we do not accept applications from out with the UK as we do not have a UK visa sponsorship license.

If you require any support in completing your application or the form in a different format, then please get in touch at recruitment@bluetriangle.org.uk or telephone us on 0141 729 8050.

Find out more
Shortlist
Blue Triangle

Support Worker Nights- Kirkintilloch

  • Blue Triangle
  • Full time
  • £24,544
  • On site: Kirkintilloch
  • Closing 12th December 2025

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

  • Competitive Salary and Pension Options
  • Full time & Part time hours available
  • Double pay for festive bank holidays
  • Long service awards
  • Fully funded SVQ3
  • Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
  • Inhouse training programmes
  • Significant Gym discounts
  • Continuing Professional Development (CPD)
  • 24/7 access to employee assistance programme, including counselling
  • A wide range of family friendly policies
  • Life Assurance cover of 3 times your salary
  • Credit Union
  • £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

The nightshift Support Worker role working at our Kirkintilloch service in East Dunbartonshire operates over an 8-week rolling rota with 4 days on and 4 days off, including select weekend work. This role is full time (35 hours per week) and shift times will be from 10pm until 8am. The Support Worker will:

  • work as part of a team providing safe, secure, supported accommodation for homeless people.
  • support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
  • maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
  • provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
  • provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

  • To join us, you need to have a genuine passion for helping people.
  • Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
  • Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
  • Ability to relate empathetically to people and recognise their right to choice and independence.
  • Ability to work flexibly and as a lone worker.
  • Able to use Microsoft or equivalent applications competently.
  • Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

To apply for this role, please click ‘Apply’ below where you’ll be given important information regarding the process and an application form to complete and upload.

Due to the Safer Recruitment requirements by the Scottish Social Services Council (SSSC) and Care Inspectorate we do not accept CV’s and you must therefore complete our application form.

Please note we do not accept applications from out with the UK as we do not have a UK visa sponsorship license.

If you require any support in completing your application or the form in a different format, then please get in touch at recruitment@bluetriangle.org.uk or telephone us on 0141 729 8050.

Find out more
Shortlist
Blue Triangle

Support Workers- Kirkintilloch

  • Blue Triangle
  • Full time or Part time
  • £23,375
  • On site: Kirkintilloch
  • Closing 12th December 2025

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

  • Competitive Salary and Pension Options
  • Full time & Part time hours available
  • Double pay for festive bank holidays
  • Long service awards
  • Fully funded SVQ3
  • Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
  • Inhouse training programmes
  • Significant Gym discounts
  • Continuing Professional Development (CPD)
  • 24/7 access to employee assistance programme, including counselling
  • A wide range of family friendly policies
  • Life Assurance cover of 3 times your salary
  • Credit Union
  • £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

The Support Worker roles working at our Kirkintilloch service in East Dunbartonshire cover a variety of dayshift, midshift and backshift patterns over a 4-week rolling rota which includes select weekend work. Both part time (24 hours per week) and full time (35 hours per week) Support Worker positions are available. The Support Worker will:

  • work as part of a team providing safe, secure, supported accommodation for homeless people.
  • support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
  • maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
  • provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
  • provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

  • To join us, you need to have a genuine passion for helping people.
  • Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
  • Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
  • Ability to relate empathetically to people and recognise their right to choice and independence.
  • Ability to work flexibly and as a lone worker.
  • Able to use Microsoft or equivalent applications competently.
  • Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Due to the Safer Recruitment requirements by the Scottish Social Services Council (SSSC) and Care Inspectorate we do not accept CV’s and you must therefore complete our application form.

Please note we do not accept applications from out with the UK as we do not have a UK visa sponsorship license

Find out more
Shortlist
Chest Heart and Stroke Scotland

Strategic Communications Manager

  • Chest Heart and Stroke Scotland
  • Full time
  • £39,000
  • Hybrid: Edinburgh
  • Closing 12th December 2025

Chest Heart & Stroke Scotland (CHSS) is Scotland’s leading health charity working to help people with chest, heart and stroke conditions live life to the full. People with these conditions need and want to know how to manage them day to day and live as well as they can.

Experiencing a life-changing event like a heart attack or stroke or being diagnosed with a chest or heart condition or Long Covid, can mean that people are scared and alone. Many people do not know where to turn. Nobody in Scotland should have to face their health journey on their own. CHSS will deliver a community where people with its conditions can support each other, secure the expert help they need and advocate for the care that matters to them. Central to delivering the No Life Half Lived strategy, the Strategic Communications Manager plays a key role in helping CHSS reach 175,000 people annually by 2028, ensuring all design and content reflects the charity’s mission and values.

The Strategic Communications Manager will lead and align all external and internal communications to build and protect the reputation of Chest Heart & Stroke Scotland (CHSS). This strategic role covers brand campaigns, media, partnerships, services marketing, crisis communications and internal communications.

Working closely with the Head of Communications & Marketing, the post-holder will position communications as a strategic enabler of CHSS’ ambition that there should be No Life Half Lived in Scotland. A key focus is to establish CHSS as a trusted source of health information and thought leadership, particularly in relation to Chest, Heart and Stroke conditions.

The role will provide expert media advice, supports senior spokespeople and leads a team of specialists to deliver integrated, impactful communications. It will oversee strategic media partnerships, evidence-led content and proactive relationship building to enhance CHSS’s visibility and credibility.

The Strategic Communications Manager will collaborate across departments to develop tailored marketing plans and strengthen internal communications.

Duties & Responsibilities

Leadership & Team Management

  • Line manage a team of four
  • Oversee team workflow, development and performance reviews
  • Provide coaching and strategic oversight to ensure media activities align with CHSS goals

Strategic Communications

  • Develop and deliver integrated communications plans across media, brand, services, crisis comms and internal channels
  • Lead brand campaigns including FAST and Advice Line, ensuring alignment with CHSS values
  • Manage proactive and reactive media strategies, including crisis response protocols
  • Use audience insight to inform planning and improve engagement metrics

Internal Collaboration

  • Work with departments across CHSS to co-develop communications plans that support strategic priorities
  • Provide media advice to senior leaders including the Chief Executive
  • Collaborate with Evaluation & Impact, Data and Service Delivery teams to ensure evidence-led messaging
  • Support Income Generation teams with marketing initiatives for fundraising and retail

External Relationships

  • Build and manage relationships with media, creative agencies and public/private sector partners (e.g., NHS, Network Rail)
  • Manage contracts with media monitoring and distribution services
  • Represent CHSS externally with professionalism and credibility

Compliance & Governance

  • Ensure all communications comply with GDPR, NLA and CLA regulations
  • Maintain oversight of media monitoring tools and ensure supplier compliance
  • Provide training and guidance on legal standards to internal teams

External Engagement

  • Lead communications for high-profile campaigns and joint initiatives with external stakeholders
  • Use the External Engagement Toolkit to enhance CHSS’ reach and reputation
  • Promote CHSS’ mission and services to increase stakeholder awareness and referrals

Volunteer Engagement

  • Highlight volunteer impact through strategic communications and storytelling
  • Collaborate with the Volunteering Team to develop case studies and recruitment campaigns
  • Promote volunteer opportunities to stakeholders and ensure positive volunteer experiences

Preferred Candidate Background

The ideal candidate for the Strategic Communications Manager role will be a seasoned communications professional with a strong track record in strategic media relations, brand leadership, and cross-channel campaign delivery. They will bring a blend of creativity, technical proficiency and strategic insight, coupled with a collaborative mindset and the ability to lead and inspire teams. With at least five years’ experience in communications within the charity or public affairs sector, they will be confident advising senior stakeholders, managing complex projects and driving impactful, evidence-led communications that align with organisational goals.

Required Skills:

  • Supportive and effective line management style; able to motivate teams to deliver challenging projects
  • Skilled at translating complex information into engaging, audience-appropriate content
  • Excellent verbal and written communication skills across varied audiences
  • High attention to detail and commitment to quality
  • Creative and solutions-focused approach to problem-solving
  • Strong relationship-building skills and ability to grow internal and external networks
  • Ability to manage competing priorities and complex issues in a fast-paced environment
  • Confident advising senior stakeholders on sensitive or strategic communications
  • Strong project management skills for own and team workload
  • Skilled in maintaining message discipline across large projects or organisations
  • Effective working relationships with senior internal and external stakeholders

Required Experience:

  • Proficiency in media monitoring and distribution tools (Onclusive, Meltwater, Vuelio)
  • Experience with project management and collaboration platforms (Trello, Asana, Slack)
  • Familiarity with digital content creation tools (Canva, Adobe Creative Suite)
  • Strong understanding of social media platforms and digital PR strategies
  • Minimum 5 years’ experience in strategic communications, media relations or public affairs
  • Proven track record of securing national and regional media coverage across broadcast, print and digital platforms
  • Experience integrating communications across digital and traditional channels
  • Experience in the charity sector and understanding of its diverse business functions
  • Experience coordinating colleagues and external partners to deliver impactful content
  • Proven ability to develop and execute strategies for high-quality publicity
  • Experience planning and delivering external communications projects across teams
  • Experience improving systems and processes to increase communications efectiveness
  • Demonstrated ability to deliver high-quality work within tight timescales
  • Experience developing and working within brand guidelines
  • Proven line management experience
  • Experience managing and reviewing contracts with external suppliers to ensure value for money
Find out more
Shortlist
East Lothian Foodbank

Money Advice Project: Project Support Assistant

  • East Lothian Foodbank
  • Part time
  • £29,811 pro-rata
  • On site: East Lothian Foodbank - 3 Civic Square Tranent, EH33 1LH
  • Closing 15th December 2025

About East Lothian Foodbank (ELFB) & our Money Advice Service

ELFB provides food and emergency daily essentials to local people who are experiencing hardship in East Lothian.

As an independent Scottish charity, we are fortunate to also be part of a nationwide network of foodbanks, supported by Trussell, working together to ensure no one in the UK needs a food bank to survive.

In addition to emergency food, we also offer a money advice service for our service users to help them maximise income and benefit entitlement. Since October 2022, our money advice service has supported people out of hardship and achieved significant financial gains, of over half a million pounds.

About the Role

We are looking for the right person to join our team to support us with the continued success of our project. This is a fantastic opportunity for a motivated and positive individual to help people using our foodbank to access our money advice service. To achieve this, you will collaborate closely with our advice partners to ensure that our service continues to helpthose most in need of our support.

As a team player, you will provide essential support to the operations team by identifyingindividuals requiring financial assistance, co-ordinating referrals to our advice partners andmonitoring of advice service capacity. Additionally, to ensure we meet a standard 24hr response time of our referral processing, you will occasionally support our service coordinator to give people in crisis timely access to our support.

Key Responsibilities

The Project Support Assistant will:

  • Support to identify individuals who are most likely to benefit from the service and promote the service to them
  • Utilise existing tools and help people we support to implement personalised strategies to overcome challenges, by using SIGNAL
  • Develop and maintain good working relationships with relevant organisations, to ensure they are aware of our money advice service and the wider role of East Lothian Foodbank
  • Attend ad hoc forums and events
  • Monitor ongoing engagement with our advice service
  • Monitor effectiveness of the service on a quarterly basis, using data from our advice partner and provide timely data to funders
  • Work with our advice partner to identify capacity that can facilitate wider access to the service
  • Be the first line of support in our daily referrals service – especially during busy periods or in times of staff absence
  • Undertake ad hoc administration duties to support with team projects
  • Undertake other tasks to support the foodbank as directed by the Operations Manager and Foodbank Director

About you

To succeed in this role, you must have the following skills and experience:

  • Experience of engaging with and supporting partnership work with other organisations
  • Ability to work as part of a team and on own initiative
  • Excellent communication skills
  • Experience in handling difficult conversations
  • Be empathetic and non-judgemental
  • Full driving licence preferred
  • A willingness to work flexible hours

Key Competencies

  • Highly organised and self-motivated
  • Adaptable and proactive
  • Good IT skills – including google suite and office packages/excel
  • Committed to the values and mission of East Lothian Foodbank

Benefits

  • Accredited real Living Wage Employer offering competitive salary.
  • Annual leave: 32 days including 9 bank holidays (pro rata).
  • Pension: ELFB is a member of the NEST Pension Scheme. The successful candidate would be enrolled within the pension scheme 3 months from the joining date. Further information about Employer Pension obligations can be found at here.
  • Employee assistance programme - the successful candidate will be enrolled into our assistance programme provided by Hospital Saturday Fund on completion of probation. This gives access to a range of employee welfare, mental health and financial support. Including money towards specific private health treatments and access to a range of discounts through Perk Box.
  • Business travel: 45p per mile paid for business travel.
  • Financial contribution to activities that support your health and wellbeing
Find out more
Shortlist
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© 2025. The Scottish Council for Voluntary Organisations (SCVO) is a Scottish Charitable Incorporated Organisation.
Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

Scottish Council for Voluntary Organisations