The Office of the Patient Safety Commissioner for Scotland plays a vital role in strengthening the safety and quality of healthcare across the nation. Independent of government and the NHS, the Office amplifies the voices of patients and families, identifying systemic risks and driving evidence-based improvements that make healthcare safer for all. Through rigorous, impartial investigations and constructive engagement with health bodies, regulators, and patient groups, the Office seeks to uncover and address the underlying causes of harm—ensuring that learning from adverse events leads to enduring improvements in policy, practice, and culture across Scotland’s health system.
The Executive Director of Patient Safety Investigations will provide senior strategic leadership and oversight of all investigative, reporting, and operational functions of the Office of the Patient Safety Commissioner (PSC). Reporting directly to the Commissioner, the post-holder will act as a principal advisor, ensuring the organisation’s investigative work, reports, and recommendations are rigorous, credible, and drive systemic learning and improvement in patient safety across Scotland’s health and social care system. The role carries corporate-level responsibility for strategy, resources, people leadership, and organisational readiness for change. It combines significant investigative authority with executive management responsibilities, ensuring the PSC’s Office delivers high-quality outputs to the Scottish Parliament, patients, families, and stakeholders.
To be successful in this role, you will have experience in a leadership capacity with responsibility for the following:
Ideally you will have a background and knowledge in health policy, healthcare management, clinical medicine and nursing, or patient safety to be able to navigate complex health and social care systems, including governance, regulation, and patient safety frameworks.
The Office of the Patient Safety Commissioner for Scotland plays a vital role in strengthening the safety and quality of healthcare across the nation. Independent of government and the NHS, the Office amplifies the voices of patients and families, identifying systemic risks and driving evidence-based improvements that make healthcare safer for all. Through rigorous, impartial investigations and constructive engagement with health bodies, regulators, and patient groups, the Office seeks to uncover and address the underlying causes of harm—ensuring that learning from adverse events leads to enduring improvements in policy, practice, and culture across Scotland’s health system.
Working with the Commissioner and the Executive Director of Patient Safety, the Policy and Investigations Officer will provide specialist research, investigative and policy support to the Patient Safety Commissioner (PSC) for Scotland. The postholder will lead and contribute to inquiries, reviews, and site-based investigations across NHS and independent healthcare providers. They will ensure that the voices of patients, families, advocacy groups and frontline staff are heard, and that findings inform recommendations and reports to Parliament and Ministers.
To be successful in this role, you will have experience in health, policy, regulation, patient safety, investigations, advocacy, or a related area. You should also have proven experience of conducting site-based investigations or inspections in healthcare, regulation or similar settings. It is essential that you have knowledge of healthcare operations, including procedures, waiting list management, medication systems, and medical device use.
Strong analytical skills are required for this role, with the ability to interpret and integrate complex information from multiple sources. You should also have knowledge of data protection, confidentiality and ethical frameworks for handling sensitive information.
Please note that there are two roles available, 1 x Permanent and 1 x Fixed Term/Secondment (2 years)..