We are looking to recruit a self-motivated and dynamic Tenant Participation Officer to join our Housing Services Team here at New Gorbals HA.

As the Tenant Participation Officer at New Gorbals HA you will be the face of the association’s engagement with our tenants and service users within the local community. As part of our high performing Housing Services Team which places our tenants and the community at the heart of our service, you will be expected to deliver a broad range of tenant engagement activities.

In collaboration with a variety of stakeholders, including staff, community and tenant groups you will develop, shape and implement our tenant engagement strategy and review and recommend action for continuous improvement in the delivery of all our core services.

New Gorbals HA offers excellent terms and conditions including, 40 days leave (including public holidays) per year; flexible working; SHAPS pension scheme and opportunities for personal and professional development.

If you feel that you are the right candidate then we’d be delighted to hear from you. Please review the Job Profile & Person Specification and complete the application form and supporting statement outlining previous experience and how you meet the role requirements.

New Gorbals Housing Association (NGHA) is a dynamic community controlled organisation. Our offices are based in the heart of the Gorbals, within walking distance of Glasgow City Centre. Owning and managing 2,600 homes for rent and factoring over 1,600 owners homes, we are committed to:

• providing the highest possible quality housing, environment and services to all of our customers, and
• maximising our contribution to the overall regeneration of the Gorbals, addressing wherever possible the needs of those in the community who are disadvantaged.

As part of the Finance and Administration team you will be an experienced bookkeeper and duties will include purchase and rent ledgers. You will also carry out administration duties associated with finance and deal with customer and colleague enquiries. You will be computer literate, with a commitment to community control and a desire to achieve continuous improvement in the delivery of services to tenants and other users. You will also enjoy working in a team and possess the ability to work flexibly with minimum supervision.

New Gorbals Housing Association (NGHA) is a dynamic community controlled organisation. Our offices are based in the heart of the Gorbals, within walking distance of Glasgow City Centre. Owning and managing 2,600 homes for rent and factoring over 1,600 owners homes, we are committed to:

• providing the highest possible quality housing, environment and services to all of our customers, and
• maximising our contribution to the overall regeneration of the Gorbals, addressing wherever possible the needs of those in the community who are disadvantaged.

As Human Resources (HR) Manager you will be responsible for the provision of a comprehensive HR function and all aspects of HR within the Association. In addition, you will be able to demonstrate:

• Significant experience of providing a high quality HR service and sound knowledge of relevant employment and related legislation and practice.
• Experience of managing complex HR issues and organisational change.
• Effective leadership, coaching, mentoring, motivational and negotiation skills
• Excellent communication, presentational and policy writing skills.

New Gorbals Housing Association (NGHA) is a dynamic community controlled organisation. Our offices are based in the heart of the Gorbals, within walking distance of Glasgow City Centre. Owning and managing 2,600 homes for rent, and factoring over 1,600 owners homes, we are committed to;

• providing the highest possible quality housing, environment and services to all of our customers, and
• maximising our contribution to the overall regeneration of the Gorbals, addressing wherever possible the needs of those in the community who are disadvantaged.

As Communications Officer you will work closely with colleagues across NGHA towards our key aims and deliver our external and internal communications functions.

You will be an experienced, confident and enthusiastic communications professional with good judgment, strong organisational skills and commitment to community control and equalities.

Your key responsibilities will be to deliver and develop our programme of print and digital publications, support the development of our website, run our social media accounts and provide communications support to staff throughout NGHA.

You will work collaboratively with, and be supported by, the Communications Manager and will also enjoy working independently towards deadlines.