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Ayrshire Independent Living Network
Charity registered in Scotland SC030092
AILN initially grew from a group of disabled people who wanted to see a change in the way that community care services were offered to people. When direct payments were first introduced in 2003 they were keen to promote this as an option for independent living. AILN have been providing high quality SDS advice and information to the people of Ayrshire for over a decade. Since 2005 the three Ayrshire councils have jointly funded the SDS support & information service. AILN is a peer-led, not-for-profit company limited by guarantee with charitable status.
Current vacancies
Job Purpose
The Community Navigator supports disabled people, unpaid carers and people with long-term conditions to access services, opportunities, and community resources that improve independence, wellbeing, and social inclusion. The role focuses on person centred support, empowerment, and reducing barriers that prevent people from living full and connected lives.
Key Responsibilities
1. Person-Centred Support
- Work one-to-one with people to identify goals, needs, and priorities
- Practical, hands-on assistance to support people with paperwork, attend appointments or a support group, online applications and build confidence to support independence.
- Provide practical guidance to access services, benefits, community activities, and supports
2. Navigation & Advocacy
- Help people understand and navigate health, social care, housing, welfare, and community supports.
- Support people to self-advocate and build confidence
- Signpost and refer to appropriate services and opportunities
3. Community Connection
- Build knowledge of local resources, groups, and supports
- Develop relationships with community organisations and partners
- Promote inclusive opportunities that reduce isolation and increase participation
4. Partnership Working
- Liaise with statutory, third sector, and community providers
- Attend multi-agency meetings where appropriate
- Contribute to collaborative approaches that improve outcomes for individuals
5. Monitoring & Reporting
- Maintain accurate, confidential case records
- Record outcomes and impact using agreed systems
- Contribute to evaluation, reporting, and service improvement
6. Safeguarding & Professional Practice
- Follow safeguarding, confidentiality, and data protection procedures
- Work within organisational policies and professional boundaries
- Participate in supervision, training, and reflective practice