Are you looking for an admin role where you can make a real difference every day? We have an exciting opportunity to join our small, dedicated team within the Corporate Services & Administration Department.

At Glen Housing Association, we’re passionate about delivering high-quality services and supporting our communities. We’re looking for someone who not only understands the values of social housing but truly believes in them.

As the first point of contact for our customers, you’ll play a vital role in shaping their experience—whether that’s over the phone, online, or face-to-face. You’ll be confident, approachable, and proactive, with the ability to think on your feet and respond to a variety of customer needs. Getting it right the first time is at the heart of what we do, and you’ll be key to making that happen.

This role is perfect for someone who thrives in a fast-moving environment, enjoys working with people, and can juggle competing priorities with a positive, “can-do” attitude. You’ll work both independently and as part of a supportive team, always striving to deliver the best possible service to both internal and external customers.

Most importantly, you’ll have a genuine desire to learn, grow, and develop—because we believe in investing in our people as much as we do in our communities.

What we offer

In return for your commitment, we offer:

o A friendly and supportive working environment

o A competitive benefits package, including

o Defined contribution pension scheme

o Generous annual leave entitlement (40 days, inclusive of public holidays)

o Access to private healthcare (after 24 months)

o Enhanced maternity, paternity, adoption and shared parental leave

o Access to training and personal development opportunities