Mainstay Trust
Mainstay Trust

Charity registered in Scotland SC020110

We provide care services to the People of Glasgow. As our focus is purely on Glasgow we know all the most advantageous things to do for the people we care for

Current vacancies

Service Manager

  • Full time
  • £32,292
  • On site: Govan, Glasgow
  • Closing 15th July 2024

The individual in this role is accountable for ensuring that Mainstay Trust Ltd provides the highest quality of care for the people we support, seeking at all times to achieve and improve on the Care Inspectorate standards within the care at home and housing support service.

The individual in this role will be expected to provide leadership and operational management of each of the services within the registered service, including responsibility for the delivery of all care and support, clinical, operational, financial and administrative functions consistent with Mainstay Trust Ltd policies and procedures for operating.

This role is part of the leadership team for Mainstay Trust Ltd and the individual in this role will work closely with the rest of the leadership team of the organisation to ensure there is a consistent and transparent approach to achieving the aims and objectives of the organisation as a whole.

The key deliverables are:

• Motivational and inspirational leadership for employees and teams to enable and encourage them to perform at their best, acting as a role model for Mainstays values and leadership behaviours.

• Effective employee engagement and development so that all employees are encouraged to understand the aims and objectives of the organisation and how their role fits within this structure. Nurturing and encouraging employees to achieve to their best ability fulfilling careers with the organisation.

• Effective management of risk across all services with the registered service, ensuring all employees are aware and manage risk within guidelines.

• Responsible for driving up quality within all services in the registration to attain Care Inspectorate requirements and in the event issues arise, develop, implement and complete appropriate remedial action plans.

• Ensure that structures, processes, systems and procedures are coordinated, effective and efficient in meeting business requirements to comply with contractual obligations.

• Work in conjunction with other Registered Managers, Operations Manager, Service Development Manager, Operational Directors and support functions (HR, IT, Finance) to ensure that all activities undertaken are carried out effectively to promote a positive view of Mainstay Trust Ltd for the general public, people we support, carers and family members, employees and local authority representatives.

The person we are looking for to fill this role will have

• SVQ Social Services and Healthcare at SCQF level 9 & SVQ Care Services Leadership and Management at SCQF level 10

• Legacy qualifications that will be considered: SVQ 4 Health and Social Care SVQ 4 Care ,SVQ 4 Management, SVQ 4 Leadership and Management for Care Services , SVQ 4 Registered Manger in Health and Social Care (RMA)

• Previous managerial experience (at least 2years)

• Full Drivers Licence

• Evidence of working with vulnerable groups

• Working knowledge of Health and Social Care Standards

• Working knowledge of personalisation, person centred planning and self directed support

• Ability to manage personal and staff team workloads

• Ability to compile and support other to write outcome based support plans

• IT Skills

• Ability to manage staff rota system

• Excellent communication skills

• Ability to work under pressure and prioritise work load