East Ayrshire CAB
East Ayrshire CAB

Charity registered in Scotland SC028817

Citizens Advice Bureau are local, independent charities that provide free and confidential advice and information whoever you are and whatever your problem.

Because Citizens Advice Bureaux are managed and used by people within the community, they deliver services that meet the needs of local people. They provide practical advice, negotiate on behalf of clients and even represent them formally, such as at tribunal hearings.


Current vacancies

Finance Administrator (0.5FTE)

  • Part time
  • £24,000 – £28,000 pro-rata
  • On site: Kilmarnock
  • Closing 31st July 2025

East Ayrshire Citizens Advice Bureau (EACAB) is a progressive and innovative advice organisation dedicated to providing free, impartial, and confidential advice to local communities. We offer both generalist advice and specialist casework services to support people in need across East Ayrshire.

We are delighted to be recruiting for a new post of Finance Administrator (Part-Time), working 17.5 hours per week. This is a great opportunity for someone with strong financial administration skills to support the effective financial management of the bureau.

The Finance Administrator will be responsible for a range of tasks including processing invoices and payments, maintaining financial records, supporting payroll processes, and assisting with budgeting and reporting. The successful candidate will work closely with senior staff and external partners to ensure accuracy, compliance, and efficiency in all financial matters.

For more details about the key responsibilities of the role and the knowledge, skills and experience required, please refer to the job description and person specification. If you would like to have an informal conversation about the role, we would be happy to accommodate this.

Shortlist

Offices Manager

  • Full time
  • £33,000 – £36,000
  • On site: Kilmarnock and Cumnock
  • Closing 31st July 2025

East Ayrshire Citizens Advice Bureau (EACAB) is a progressive and innovative advice organisation dedicated to providing free, impartial, and confidential advice to local communities. We offer both generalist advice and specialist casework services to support people in need across East Ayrshire.

We are pleased to be recruiting for a new post of Offices Manager, a key operational role that will support the smooth running of our premises and administrative functions. This is an exciting opportunity for someone with strong organisational and problem-solving skills to help us maintain welcoming, safe, and efficient working environments across our sites.

The Offices Manager will take the lead on managing premises, facilities, health and safety, office systems, and supporting the wider team with day-to-day reception and administrative operations. They will play an important part in ensuring the bureau can deliver high-quality services in a well-managed and professional setting.

For more details about the key responsibilities of the role and the knowledge, skills and experience required, please refer to the job description and person specificationIf you would like to have an informal conversation about the role, we would be happy to accommodate this.

Shortlist

Volunteer Development Manager

  • Full time
  • £32,000
  • On site: Kilmarnock
  • Closing 31st July 2025

East Ayrshire Citizens Advice Bureau (EACAB) is a progressive and innovative advice organisation dedicated to providing free, impartial, and confidential advice to local communities. We offer both generalist advice and specialist casework services to support people in need across East Ayrshire.

We are excited to be recruiting for a Volunteer Development Manager, a new post that will play a vital role in shaping and strengthening our volunteer programme. This is an excellent opportunity for a dynamic and experienced individual to lead the development, coordination and support of volunteering across the bureau.

The new postholder will be responsible for attracting, recruiting, training and supporting volunteers, helping to create a rewarding and inclusive volunteer experience. They will work closely with staff and volunteers to develop a strong volunteering culture, aligned with the bureau’s values and strategic aims.

For more details about the key responsibilities of the role and the knowledge, skills and experience required, please refer to the job description and person specification included in the job pack at the bottom of this page. If you would like to have an informal conversation about the role, we would be happy to accommodate this.

Shortlist

Operations Manager

  • Full time
  • £40,000 – £45,000
  • On site: Kilmarnock
  • Closing 31st July 2025

East Ayrshire Citizens Advice Bureau (EACAB) is a progressive and innovative advice organisation dedicated to providing free, impartial, and confidential advice to local communities. We offer both generalist advice and specialist casework services to support people in need across East Ayrshire.

We are currently recruiting for an Operations Manager following a recent organisational restructure. This is an exciting opportunity for an experienced and motivated individual to play a key leadership role in the day-to-day running of our services. The successful candidate will help ensure the smooth and efficient delivery of advice provision across multiple channels, including face-to-face, phone, and outreach services.

The Operations Manager will work closely with the CEO and senior staff to support staff teams, enhance service delivery, and ensure compliance with quality standards. This post plays a central role in the effective management of people, processes, and performance across the bureau.

For more details about the key responsibilities of the role and the knowledge, skills and experience required, please refer to the job description and person specification. If you would like to have an informal conversation about the role, we would be happy to accommodate this.

Shortlist