We’re looking for an organised and customer-focused Property Co-ordinator to support the delivery of a high-quality asset management service. This is a fast-paced role where you’ll help coordinate repairs, support maintenance programmes, and ensure excellent service for our customers

Key Responsibilities

• Coordinate reactive repairs and void works in line with targets
• Respond to customer enquiries and provide clear advice
• Support planned and cyclical maintenance programmes
• Monitor contractor performance and customer satisfaction
• Maintain accurate records, reports, and compliance systems
• Communicate effectively with customers and stakeholders
• Promote digital services and self-service options

About You

• Experience in an administrative or office-based role
• Strong organisational, IT, and communication skills
• Ability to prioritise and manage a varied workload
• Customer-focused with a proactive approach

Desirable:

• Experience in property maintenance, contractors, or social housing
• Relevant qualification (or willingness to work towards one)

Our employee benefits

• Company sick pay scheme on completion of probationary period
• 34 days’ holiday per annum, pro rata for part-time hours
• Access to Health and Wellbeing resources such as 24/7 GP Service, Physiotherapy and Employee Assistance Program and in-house Mental Health First Aiders
• Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
• Company pension scheme and other benefits such as Death in Service
• Discounts at major online and High Street retailers