Organization overview:Maryhill Burgh Halls is an historic landmark building in North Glasgow. The listed 19th century façade wraps round a modern interior following the building’s comprehensive restoration and reconstruction completed in 2012. The Halls are owned and operated by Maryhill Burgh Halls Trust, a registered charity. The Trust operates the building for two

Job overview:

The Trust Manager is the senior executive officer of the Trust responsible for the delivery of the Trust’s remit as a charity, social enterprise and cultural heritage organisation, whilst also developing and growing the charity in terms of its social and cultural impact. The key day-to-day function of the Trust Manager is to manage the Trust’s operations and staff and, in particular, to look after the building and facilities maintenance management and the occupational needs of the Hub (GCC) and of the Trust and acting as landlord/letting manager to the Business Centre (commercial tenants). The Business Centre environment has to be managed to a high standard of condition, service and presentation so as to maintain full rental value of the lettings. Close and positive relationship management with the Hub and its staff is critical to the effective and efficient operation of the Halls. Progressive development of the exhibition programme is fundamental to Trust’s purpose.

Responsibilities:

Strategic Leadership:

• Work with the board to develop and implement a vision and strategy to optimise the social utility and economic performance of the Halls particularly with respect to the post-Hub period.
• Provide strong, effective and visible leadership and drive in the delivery of MBHT’s strategic objectives
• Lead and develop the MBHT operations team (staff and volunteers).
• Foster relationships within MBHT’s stakeholders and maintaining strategic alignment with sponsors, key partners and supporters.

Financial and Funding:

• Grow income from commercial sources to invest in an expanded social, cultural, heritage and arts programme
• Ensure accurate financial accounting and management in all operations.
• Prepare budgets and management accounts for all operational activities
• Pursue all appropriate funding sources to support development and implementation of operational activities and for the building fabric justified on heritage, cultural or other grounds.

Governance and Risk:

• Ensure full statutory compliance and best practice in relation to all operational activities
• Ensure effective operation, maintenance and development of software and technology infrastructure in support of operations.
• Ensure optimal policies and procedures are in place for all operational activities.
• Diligently support the Board, ensuring transparent and timely reporting of progress against the business plan, changes/developments in the business environment, and management of governance and risk
• Support the Board in the exercise of its legal, financial and other responsibilities, following the requirements of the Office of the Scottish Charity Regulator and current legislation

Funding Project:

• Develop an optimal bid to funders
• Manage professional advisors in works feasibility analysis, costing and implementation
• Act as client for all aspects of the project

Building and Facilities:

• Oversee responsive, planned, and cyclical repairs, maintenance, and refurbishments to the structure, M&E and all other elements of the building fabric
• Respond to, or arrange optimum response to emergencies in relation to the building, facilities, services and security.
• Build a network of skilled trades to handle routine, planned, and emergency maintenance needs
• Be hands-on to troubleshoot and resolve key maintenance issues.
• Achieve best value, quality standards, and budget goals.
• Ensure health & safety protocols and full statutory compliance in the building and facilities.
• Undertake risk assessments and manage risks associated with the building facilities and use.
• Improve and manage energy efficiency, manage and operate the BMS.
• Manage building services including waste management, utilities, security and cleaning etc. including management of caretaking staff.
• Ensure compliance with the Trust’s insurance policies in respect of the building and its facilities management.

Tenants:

• Ensure the tenants’ statutory compliance with respect to occupational health and safety.
• Manage dilapidations agreements and related works.
• Support the production, management, and reconciliation of service charge budgets.
• Act as first point of contact with tenants for all relevant maintenance management related matters.
• Support the board in lettings, re-lettings, reviews etc relating to the leases and licences of the business centre.

Operations:

• Management of Volunteers – ensure the management and development of the
• volunteers to optimise their function and contribution and maximise the social value of the programme.
• Exhibition Management – stimulate, facilitate, support and develop an intensive programme of appropriate exhibitions to vitalise the Halls and demonstrate its social and cultural value.
• Museum Collection Management – develop and implement a strategy to enhance the Maryhill Museum experience
• Heritage & Community Event Management – ensure the maintenance of a lively programme of heritage, cultural and community events, leveraging network connections and available funding sources as much as possible.
• Development of strategic marketing and communications policies and specific campaigns, including the management of websites and social media
• Optimise the presentation of the building, seeking ways to enhance its visibility, accessibility and utility and otherwise to support the Trust’s objectives and its operations.
• Such other duties as the Trust may reasonably require from time to time.