The role

Award-winning animal charity Pet Blood Bank UK is recruiting for a Regional Coordinator based in Scotland.

Working closely with the Area Manager, you will be responsible for ensuring the successful coordination of donation sessions within your region. With a regional collection team comprising of between 15-25 Vets, Nurses and Donor Assistants, you will be a key person in building relationships with our venues, increasing donor recruitment and retention, and developing our growing pool of regional volunteers whilst striving to make sure our donation sessions are successful.

Background

Launched in 2007, Pet Blood Bank UK is the only charity that provides a blood bank service for all vets across the UK. As part of our charitable remit, our aim is to advance animal health and welfare and to relieve suffering by providing quick and convenient access to blood. Every unit of blood helps save up to four other lives, saving thousands of lives every year.

Our values

Caring. Pioneering. Real. These are the values Pet Blood Bank UK is built upon. Our values bind us together as a charity and guide everything we do. We expect every team member to know, understand and embody our values, helping to build our reputation as a pioneering, caring and practical charity. Read more about our values.

What you’ll do

As the Regional Coordinator, you will be responsible for ensuring all the relevant tasks and procedures are adhered to, to successfully coordinate donation sessions within your region. This will involve:

Working closely with the Area Manager who will provide support and guidance on this evolving role.

Ongoing development and support of donation sessions within your region, ensuring sessions run as efficiently and effectively as possible, whilst increasing donor recruitment and attendance.

Responsible for ensuring that any feedback is communicated between the Area Manager and the regional clinical team at the earliest opportunity.

Working alongside the Area Manager to ensure the region is meeting the key performance indicators set out for the collection teams, looking at methods to motivate the team and encourage them to achieve the most successful outcome for each potential donor.

Support the building of a volunteer team within the region, develop a pool of volunteers trained to support sessions, events and, where appropriate, the transport of kit and blood.

Organise and manage the rota for your region by liaising with the team to ensure all sessions are fully covered.

Support the co-ordination and maintenance of session kit stored in Dunfermline, collaborating with Loughborough teams to ensure all items remain fit for purpose.

Help organise and attend events to raise awareness of Pet Blood Bank in your region. You will be required to deliver presentations on Pet Blood Bank to potential donor owners, veterinary professionals, and other organisations.

As part of this role, you will be required to build relations with the other departments within Pet Blood Bank and support the communication between the collection team and other departments.

Due to the nature of the work carried out by Pet Blood Bank, flexibility is key to this role. You will be expected to be part of a weekend duty on-call rota (1 in 6 weekends).

What we need

An excellent, confident communicator (written and verbal) who has a proven background working effectively with a variety of people including peers, clients, and volunteers. Good time management, ability to self-motivate, think proactively, and be an enthusiastic team player who strives for continued improvement. Experience of working within or knowledge of the charity sector is beneficial.

We’re looking for someone who:

Has an animal health related qualification, proven experience working with dogs, or holds a veterinary qualification

Has previous team leadership or supervision experience

Experience using Microsoft Office (word, outlook, excel)

Previous experience of working in a remote environment

Holds a full UK driving licence and has access to their own transport

Has a confident and professional manner with the ability to problem solve

Is committed to positive customer experience

Confident engaging and speaking to the public and professionals.

What’s in it for you

In return, we offer full training, competitive salary with pay progression, contributory pension scheme, lifestyle rewards, and 30 days annual holidays (pro rata, including bank holidays).

Further details

This role comprises of 15 hours administration time per week, these hours are hybrid and worked across Monday/Wednesday and Friday, working 5 hours per day you will have flexibility to pick the hours worked between 9am-5pm ensuring the core hours of 10am-12noon are covered. In addition, it includes a minimum of working 12 blood donation sessions annually (average 3/quarter) at varied locations on weekend days. Flexibility around the time work is undertaken is essential as some evening and weekend work will be required. Full training will be given for both the administration role and to perform a team role on a donation session relevant to qualifications.

Living within the region you are supervising is essential, as well as the flexibility to travel and attend sessions across the whole region. Candidates will need to be based within a 30 minute commute of Dunfermline to allow a minimum of once weekly working from our Dunfermline office.

Travel is required within your region to and from donation sessions and our Dunfermline office, a mileage allowance is paid for this, there is no access to a company vehicle. Occasional travel to neighbouring regions or Pet Blood Bank offices (Loughborough) will be required with notice.

Award-winning animal charity, Pet Blood Bank UK, is recruiting for the position of Assistant Marketing Manager. You will play a key role in supporting the Marketing Manager and team to deliver the charity’s marketing and fundraising strategies, ensuring we continue to grow, raise awareness, and build our community. A strong understanding of marketing with a creative and proactive approach is essential for this position.

Background

Launched in 2007, Pet Blood Bank UK is the only charity that provides a blood bank service for all vets across the UK. As part of our charitable remit, our aim is to advance animal health and welfare and to relieve suffering by providing quick and convenient access to blood. Every unit of blood helps save up to four other lives, saving thousands of lives every year.

Our Values

Caring. Pioneering. Real. These are the values Pet Blood Bank UK is built upon. Our values bind us together as a charity and guide everything we do. We expect every team member to know, understand and embody our values, helping to build our reputation as a pioneering, caring and practical charity. Read more about our values.

What you’ll do

• Work closely with the Marketing Manager to deliver the marketing strategy for the year in line with the overall strategy for the charity
• Take responsibility for defined projects within the marketing plan, delivering against agreed goals and objectives.
• As a custodian of our brand, you will ensure everything we do is in alignment with our brand identity and values
• Contribute to the creation and delivery of marketing campaigns to raise awareness and grow the charity
• Support the marketing team to thrive within their roles, ensuring they have the tools needed to deliver their work, as well as reviewing and approving any materials and communications they produce
• Support the marketing team and Senior Management Team in the absence of the Marketing Manager
• Work closely with the Marketing Manager and marketing team to deliver the fundraising strategy for the year
• Work with the team to deliver the events strategy for the year, including attending events across the year
• Support the delivery of our customer and volunteer strategies
• Oversee KPIs for the department and produce regular performance reports
• Take part in a rota to monitor social media channels across the weekend

What we need

We’re looking for someone creative who has a good all round understanding of marketing. This is a varied role with the opportunity to get involved in many different aspects of marketing. Good organisational skills, excellent copywriting, and a strong attention to detail are essential.

We’re looking for someone who has:

• A marketing or business qualification, or equivalent experience
• Minimum three years of experience in a marketing role
• A passionate, proactive, and creative approach
• A high level of personal motivation and passion for the cause
• Excellent verbal and written communication skills, including presentation or media skills
• The ability to work under pressure with competing priorities
• A passion for supporting and helping to grow a team

What’s in it for you

In return, we offer full training, competitive salary with pay progression, contributory pension scheme, lifestyle rewards, and 30 days annual holidays (pro rata, including bank holidays).

Further details

This is a permanent part-time role based in our Dunfermline office, working 24 hours per week, ideally 6 hours per day across 4 days. Hours can be discussed at interview.

This role involves taking part in a 1 in 3 rota to monitor our social media channels over the weekend, which we expect takes no more than one hour across the two days. If you are on duty, you will finish one hour earlier on your last working day of the week before.

Occasional travel will be involved to attend donation sessions, events, our Loughborough office, and other marketing related activities that could take place across the UK.