Join us as Head of Operations for Held in our Hearts – a charity with a big heart and big ambitions

The Head of Operations will work closely with the Chief Executive Officer as part of the senior leadership team to provide operational and financial management of Held In Our Hearts. The Head of Operations has overall responsibility for the smooth day to day operational running of the charity and champions the mission, aims and values of Held In Our Hearts in all their work. You will work to support the CEO and our Board at a strategic level, be a team player and be able to engage well with people. You will work closely and collaboratively with the team to deliver operational activities as well as have close relationships with our volunteers and families.

More information on the role, candidate essential and desirable criteria as well as the staff benefits offered can be found on the Job Description included below.

More about us:

Held in our Hearts is a small but mighty and growing Scottish charity providing baby loss counselling and peer support to families. We have over 40 years’ experience of offering compassionate bereavement care to individuals and families and working closely with a range of partners including the NHS, Scottish Government and the third sector.

Our values of empathy, connection and love underpin all that we do and guide us as we continue to grow and expand our services and reach. Our support services include counselling, one to one peer support, our innovative early intervention Hospital to Home service, group support and events.

In recent years, we have expanded our team and extended our geographical reach to bereaved families from Edinburgh and the Lothians to Fife, Forth Valley and the Highlands.