Organisation:

The Soul Shack is a grassroots creative health and wellbeing charity, based in Sighthill, Glasgow. We provide a wide range of creative health and wellbeing services, aimed at supporting those in recovery from addiction, mental health challenges, isolation, abuse and poverty.

We are in a very exciting transition process, and are about to take over management of larger premises in Sighthill. With that, we are recruiting an Operations & Funding Manager, who can support the operational and financial sustainability and growth of our charity.

The role:

• Supporting the operational management of the charity;
• Assisting with governance and compliance obligations;
• Managing administrative systems and organisational processes, including bookkeeping, payroll, audits, financial management etc;
• Identifying funding opportunities and supporting fundraising activity;
• Preparing grant applications, reports, and monitoring documentation;
• Maintaining relationships with funders, partners, and stakeholders;
• Assisting with budgeting, reporting, and financial administration;
• Supporting safeguarding, equality, and data protection responsibilities;
• Support with social media management.
• Support with bookings, let management and the ongoing PMGC process.
• Attend and support board meetings
• Ensure all relevant data is stored, reviewed, managed and distributed in line with company policy.
• Manage all aspects of pricing, policies and procedures for new premises.
• Support training design and delivery.
• Undertaking other duties reasonably consistent with the role.

About you:

• Able to hit the ground running, with charity and community fundraising, particularly in relation to grant funding.
• Able to multi-task and manage the operational components of a busy community service.
• Understanding of charity governance and facilities management.
• Excellent communication skills, and confident holding space for large groups.
• Excellent written skills.
• Competent with Microsoft Word, Excel, AI software, and various marketing platforms.
• Good understanding of financial management.
• Compassionate, energetic and reliable.

Contract:

21 hours per week (days/times negotiable)

£33,000 per annum (pro-rata = £19,800)

28 days annual leave (pro-rata), plus public holidays.

6% Employer Pension Contribution.

Office-based - Sighthill, Glasgow.

1 year fixed-term contract, with possibility of extension (funding dependent)

Essential criteria:

• Experience of managing staff and volunteers.
• Experience of managing community projects.
• Experience of facilities management.
• Experience of establishing and maintaining effective partnerships.
• Lived experience of recovery from addiction and/or mental health challenges.
• Competency in administrative tasks.
• UK Driver's license.

Desirable criteria:

• Knowledge, skills or experience in the health and wellbeing sector.
• Knowledge, skills or experience in HR.
• Experience of working for a third sector organisation.

Duties include:

• Leading and managing people operations and HR administration;
• Supporting recruitment, onboarding, performance management, and employee/volunteer wellbeing and training;
• Managing and overseeing charity programmes and projects;
• Supporting programme planning, delivery, monitoring, and evaluation;
• Managing relationships with stakeholders, funders, partners, and volunteers;
• Supporting safeguarding, compliance, equality, diversity, and inclusion practices;
• Preparing reports, budgets, and programme updates;
• Managing staff and volunteers where applicable;
• Ensure sessions are appropriately advertised, resourced and evaluated.
• Organise and support delivery, management and evaluation of events.
• Manage all bookings of sessions.
• Manage all venue bookings.
• Oversee all elements of facilities management e.g. health & safety, COSH
• Manage all elements of budgeting and financial management for project delivery.
• Create pathways to generate unrestricted income through the sale of spaces, and services.
• Attend networking and partnership opportunities.
• Attend and support board meetings.
• Devise and deliver relevant training.
• Provide support to service-users where necessary.
• Regular provision of operational reports to Board of Directors.
• Undertaking any other duties reasonably required by the Employer.

Contract

• 35 hours per week
• £33-38,000 per annum
• 6% Employer Pension Contribution
• On-site (Sighthill, Glasgow)
• 28 days annual leave, including bank holidays.