Leading a high performing public fundraising team to reach and grow income and opportunities delivering excellent engagement and supporter care.

Further information on the role can be found in the attached recruitment pack and on our website.

Purpose of the Role

The purpose of this role is to assist, direct and steward supporters. The Supporter Care Administrator is commonly the first point of contact for supporter enquiries and therefore play a significant role in understanding supporter behaviours, needs and trends. This role supports the fundraising team to ensure that procedures are followed in line with best practise guidelines, ensuring that supporters receive the best stewardship and donations are processed and thanked in a genuine and appropriate way.