We’re on a journey to create fairer communities by facilitating 10 million social entrepreneurs globally by 2030. Do you want to help make this a reality?

At the Social Enterprise Academy, we don’t just deliver learning programmes. We create spaces where people can connect with who they are, discover what they’re capable of, and grow into the leaders their communities need.

We’re here to support people who are stepping forward to make a difference in their communities — often against the odds. We do that through transformational learning: immersive, reflective, and practical experiences that develop not just knowledge, but confidence and courage. Please read our manifesto – if it strikes a chord with you, we’d like to hear from you.

But here’s the truth: none of that is possible unless our own people feel safe, supported, and inspired. That’s where this role comes in.

We are looking for someone who will help us be the kind of workplace we want to be — not just compliant and efficient, but deeply human. A place where wellbeing is taken seriously, where inclusion is real, and where people can bring their whole selves to work and grow into their best. A place where a sense of belonging is nurtured and achieved.

If you’re an HR professional who sees people as more than job descriptions — if you believe that leadership begins with how we treat each other — and if you want to help us build a learning culture from the inside out, then we’d love receive an application from you.

Job Purpose:

This is a critical technical role within The Academy which supports colleagues’ journey from recruitment to exit and makes a key contribution to the success of the Academy as a workplace of choice. Through effective business partnering across the organisation, the role ensures that staff are equipped with the guidance, materials and ability to manage their teams and drive a high performing, positive and healthy working culture with a focus on equality, diversity and inclusion. Through overseeing the delivery of organisational learning and development, the post-holder ensures that staff remain able to effectively deliver the work of the Academy.

The role ensures compliance with all related statutory requirements, developing and maintaining policies, overseeing HR procedures, managing payroll and pension providers and the related administrative requirements.

Main Responsibilities:

• Contribute to organisational planning in relation to workforce planning & priority projects
• Develop and monitor key performance indicators and provide HR related management information and reports as required to SLT, OLT and Board
• Develop & maintain staff-related policies and procedures, ensuring compliance with statutory regulations & partnering with teams to ensure awareness & adherence across the organisation
• Oversee the recruitment, selection and onboarding process, negotiating with suppliers where required & ensuring Managers have appropriate guidance & materials available to them.
• Handling of disciplinary processes and formal grievances as required
• Management of HR administration processes, databases & filing systems including appraisal process, performance monitoring, leave records and exit interviews, ensuring appropriate confidentiality and compliance with GDPR requirements.
• Ensure a focus on Equality, Diversity and Inclusion in all The Academy’s HR processes
• Identify organisational learning and development needs & opportunities, and develop a plan to deliver skills development within budget
• Advise on pay structures, employee perks and benefits
• Procure and manage the relationship with the Pension Provider, ensuring appropriate review, administration, staff awareness and enrolment is delivered to comply with law
• Manage the relationship with the external Payroll Provider and ensure timely & accurate provision all information required
• Drive Staff engagement and satisfaction, utilising staff surveys to inform future direction.
• Lead the coordination of internal groups, forums & workshops in relation to staff wellbeing
• Liaise with external consultants for technical support as required

For a full set of criteria and information on how to apply please download the recruitment pack from our website.

Organisation profile:

At the Social Enterprise Academy, we believe social entrepreneurs play an essential role in changing the world.

We strengthen their role in local communities through transformational learning programmes that will increase their community impact.

Our programmes are accredited, responsive to learner needs, and are delivered by experienced Facilitators who are social change leaders themselves.

Since 2004, we have delivered over 1,900 learning programmes to 28,000+ learners in over 30 countries. We have also engaged over 55,000 young people around the world, using social enterprise as a tool to help them reach their full potential and create positive change in their communities.

We’re on a journey to create fairer communities by facilitating 10 million social entrepreneurs globally by 2030. Do you want to help make this a reality?

We are looking for a customer-focused, friendly, helpful and well-organised administrator to join our team.

At the Social Enterprise Academy, we don’t just deliver learning programmes. We create spaces where people can connect with who they are, discover what they’re capable of, and grow into the leaders their communities need. We do that through transformational learning: immersive, reflective, and practical experiences that develop not just knowledge, but confidence and courage. Please read our manifesto – if it strikes a chord with you, we’d like to hear from you.

None of that is possible without the day-to-day administration at the Academy being taken care of. Your role will ensure our own people feel supported. We are looking for someone who will help us be the kind of workplace we strive to be — kind, efficient, and motivated to facilitate positive change in our communities.

Your role will make a valuable contribution to the Finance and Resources team, with a ripple effect across the wider Academy, through excellent communication and administrative efficiency. You will have opportunities to learn and support, as well as recommend process improvements and ways of working which enhance and strengthen business operations.

Having the right mindset, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you feel your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you.

Job Purpose:

This role provides exceptional administrative and customer service support to the Finance and Resources team to enable the smooth running of office and infrastructure requirements for the Social Enterprise Academy’s operation. The post holder provides a range of support in relation to phone, email and mail correspondence, diary management, travel bookings, management of digital and physical record keeping and supporting with the management of suppliers. Additionally, the role will support the Academy’s leadership team with meeting preparations, minutes and administrative support for governance requirements.

As one of the first points of contact for external stakeholders, their efficiency and professionalism are vital in maintaining the reputation of the Academy.

Key Responsibilities:

• Support daily office operations, including maintaining office supplies, coordinating facility maintenance and communications with suppliers.
• Provide administrative support for ongoing services such as IT service contracts and landlord communications and support the procurement of current and new services where required.
• Maintain and organise digital and physical office records, in compliance with GDPR requirements
• Excellent customer service to internal and external stakeholders, handling correspondence, phone calls, and emails professionally.
• Provide administrative assistance, including diary management and travel arrangement.
• Support with the arrangement of Leadership and Trustee meetings and team days, including collating papers, preparing agendas, IT preparation and taking minutes.
• Provide administrative support for a range of governance and statutory requirements.

For a full set of criteria and information on how to apply please download the recruitment pack from our website.

Organisation profile:

At the Social Enterprise Academy, we believe social entrepreneurs play an essential role in changing the world.

We strengthen their role in local communities through transformational learning programmes that will increase their community impact.

Our programmes are accredited, responsive to learner needs, and are delivered by experienced facilitators who are social change leaders themselves.

Since 2004, we have delivered over 1,900 learning programmes to 28,000+ learners in over 30 countries. We have also engaged over 55,000 young people around the world, using social enterprise as a tool to help them reach their full potential and create positive change in their communities.