In this role, you'll:

Deliver high-quality, relationship-based support to children, young people and families through whole-family support, group work and community-based interventions. You will have the opportunity to work across various projects within the Fit Like Family Wellbeing Service, providing flexible and responsive support that helps families build on their strengths and achieve positive outcomes.

Working collaboratively within a multidisciplinary and multi-agency environment, you will support children and families to stay safe, recover from adversity and strengthen their relationships and connections within their communities. Your work will contribute to Children First's commitment to early intervention, prevention, community resilience and upholding children's rights.

About Fit Like Family Wellbeing Service

Fit Like Family Wellbeing Service is a multi-agency partnership delivering whole-family support across Aberdeen City. Bringing together professionals from a range of organisations and sectors, the service provides coordinated early intervention and family support to improve outcomes for children, young people and families. Through a strengths-based and trauma-informed approach, the service helps families access the right support at the right time, promotes wellbeing and resilience, and contributes to preventing difficulties from escalating.

We'd love to hear from you if you can:

• Build trusting, compassionate and respectful relationships with children, young people and families using a trauma-informed, strengths-based approach.

• Deliver direct emotional, practical and therapeutic support that promotes safety, wellbeing and stability.

• Complete high-quality assessments and work alongside families to develop and review meaningful support plans.

• Champion children's rights and ensure children and young people are supported to express their views and influence decisions affecting them.

• Design, deliver and evaluate group work that builds confidence, resilience and connection.

• Develop strong partnerships with schools, communities and other agencies to ensure families receive the right support at the right time.

• Work effectively within a multi-disciplinary team and contribute positively to safeguarding and family-led decision making.

What we offer:

• A workplace with values of with love, with purpose and with strength.

• 40 days annual leave, inclusive of bank holidays.

• Pension scheme and wellbeing support.

• Flexible working opportunities.

• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.

• Blue Light Card discount.

• A Fair Work accredited workplace.

Why Join Us?

This is an exciting opportunity to join an innovative and collaborative family wellbeing service at the heart of Aberdeen's approach to early help and prevention. You will be part of a passionate team committed to making a lasting difference for children, young people and families, while working in an organisation that values learning, wellbeing, flexibility and professional development.

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland's children.

Provide confidential, high-quality administrative leadership, coordination and operational support to the Fit Like Family Wellbeing Service and the wider North Region senior management team. You will act as a first point of contact for senior leaders across the region, supporting the effective coordination of regional activity and ensuring administrative processes run smoothly and efficiently.

Working collaboratively with colleagues across Children First, you will contribute to service delivery through effective diary and meeting management, financial administration, reporting, data management and coordination of key operational processes. You will play a central role in ensuring continuity of support across leadership functions while maintaining a child-centred approach in all aspects of your work.

We’d love to hear from you if you can:

• Provide high-quality administrative and secretarial support within a busy and fast-paced environment.

• Manage competing priorities, work proactively and use sound judgement to support senior leaders and operational activity.

• Coordinate complex processes, maintain accurate records and oversee reporting requirements.

• Develop positive working relationships with colleagues, partners and stakeholders across multiple agencies.

• Analyse information and data to support service planning, performance monitoring and contract delivery.

• Demonstrate a flexible, solution-focused approach and a commitment to delivering excellent support services.

What we offer:

• A workplace with values of with love, with purpose and with strength.

• 40 days annual leave, inclusive of bank holidays.

• Pension scheme and wellbeing support.

• Flexible and hybrid working arrangements.

• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.

• Blue Light Card discount.

• A Fair Work accredited workplace

Flexible Working:

We recognise that talented people are looking for flexibility in how they work. This role is available for up to 28 hours per week, and we welcome applications from candidates seeking a variety of working patterns. Hours could be worked across four or five days and may suit those looking for school-hours working, a reduced-hours role, or greater balance alongside other commitments. We are happy to discuss flexible arrangements that meet both individual and service needs

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

This is an exciting opportunity to be part of our Edinburgh Family Wellbeing Service, to positively impact on the lives of children, young people and their families. This innovative service works alongside children and their families across Edinburgh from our office in Whitehouse Loan, where this role would be based.

Children First along with our partners share a determination to act upon the recommendations from The Independent Care Review and deliver The Promise to children and young people. We are also determined that the full incorporation of the UNCRC means that children will have their rights respected in all areas of their lives and will have a real say in the way they are supported.

We’d love to hear from you if you have:

• will possess excellent administrative, IT and financial skills to support the work of Children First

• provide a first point of contact to telephone enquiries about support, answering questions and responding to queries using own initiative as appropriate to ensure a relational and responsive service is provided

• ability to maintain diaries, schedule and coordinate meetings and appointments

• a cool head and clear minded at times of pressure

• thinks it’s a privilege to work for and on behalf of children and families and

• is kind and will bring their whole selves to the job: heart and mind

Above all else, the most important thing to us is that you are someone that will support the teams who are doing the right thing for children and their families at every turn.

What we offer:

• A workplace with values of with love, with purpose and with strength

• 40 days annual leave, inclusive of bank holidays

• Pension scheme and wellbeing support

• Flexible and hybrid working arrangements

• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.

• Blue Light card discount

• A Fair Work accredited workplace

Base

You will be based in our Edinburgh office in Whitehouse Loan. Due to the needs of the service, this is an office-based role.

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

In this role, you’ll:

• Create helpful, clear and accessible resources and information for parents and carers for the support line section of the Children First website.
• Translate complex information about support and services into clear, accessible and engaging communications for families.
• Update and manage website content using the CMS, ensuring information is accurate, accessible and up to date.
• Drive forward organic social media activity promoting the support line, share new resources created for families and develop engaging multimedia content, including video.
• Support children and families to safely and appropriately share their stories, following Children First’s story‑gathering, consent and safeguarding processes at all times.
• Use insight, learning and feedback to inform continuous improvement in communications activity.

We’d love to hear from you if you have:

• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• A proactive, collaborative approach and commitment to our values.
• Previous experience in a similar communications role.
• Strong social media skills.
• Excellent ICT skills and strong experience of Canva and creating video content.
• Strong analytical skills with the ability to concisely summarise key information.

What we offer:

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

Every conversation can change a childhood. Every volunteer can change a life.

Help us build Scotland's biggest team of volunteers standing alongside children and families

At Children First, we believe every child should be safe, loved and able to enjoy a happy childhood.

We're transforming how families across Scotland access support through our growing national Support Line. Backed by Scottish Government investment, we're expanding our reach so that thousands more families can access practical, emotional and financial support when they need it most.

To help us achieve this, we're looking for an exceptional Support Line Volunteer Coordinator to recruit, inspire and lead a team of volunteers who will help children and families across Scotland thrive.

Why this role matters

This is not simply a volunteer management role.

You will build and lead a volunteer programme that directly contributes to tackling child poverty, reducing isolation and improving outcomes for children and families across Scotland.

Working across our Support Line and Whole Family Support Programme, you'll ensure volunteers are recruited safely, trained effectively and supported to make a real difference. You'll create opportunities for people to use their skills, compassion and lived experience to strengthen communities and improve lives.

Your leadership will help ensure more families have somewhere to turn before challenges become crises.

What you'll do

• Recruit, train and develop volunteers across Scotland
• Create a positive, inclusive and rewarding volunteer experience
• Provide supervision, coaching and wellbeing support
• Ensure the highest standards of safeguarding and safe practice
• Build partnerships with communities, colleges, employers and third sector organisations
• Use data, feedback and insight to improve volunteer impact
• Help shape a national volunteer programme that supports Children First's ambitious growth plans

We're looking for someone who

You might be the right person if you:

• Have experience recruiting, managing and developing volunteers
• Enjoy helping people grow their confidence and skills
• Can build trusted relationships with a wide range of people
• Are organised, adaptable and able to balance competing priorities
• Understand safeguarding, professional boundaries and quality assurance
• Believe in the power of volunteering to create social change
• Share our commitment to tackling child poverty and supporting families
• Are passionate about improving outcomes for children and young people

Experience in volunteer management, family support, advice services, community services or the third sector would be particularly valuable.

What you'll get from us

With Love. With Purpose. With Strength.

Alongside a role where you can make a genuine difference, you'll receive:

• 40 days annual leave including public holidays
• Flexible and hybrid working
• Generous pension scheme
• Westfield Health and wellbeing support
• Blue Light Card discounts
• A Fair Work accredited workplace
• Learning, development and career opportunities
• The chance to help shape a growing national service supporting families across Scotland

Who we are

Children First is Scotland's national children's charity.

We protect children from harm, support recovery from trauma and abuse and provide practical, emotional and financial support to families. We stand alongside children, families and communities because we believe every child deserves a safe childhood.

Our values guide everything we do:

With Love - We put children first with compassion and kindness, always.

With Purpose - We collaborate to transform children's lives together.

With Strength - We do whatever it takes to protect Scotland's children.

Join us and help build a volunteer movement that gives every family in Scotland a place to turn.

Do you want to create a safer, brighter future for all children in Scotland?

Children First, Scotland’s national children’s charity, is seeking to appoint a part-time (17.5 hours) Support line Service Manager. By joining our team, you will help us stand up for children, keep them safe and support them to recover from trauma and abuse through our national and local services.

The role

Based in Edinburgh, with hybrid working an option, the role involves leading on the day-to-day implementation, management, development and growth of our free confidential support line for families, carers and professionals in Scotland.

Today’s generation are facing unprecedented challenges. From mental health, money worries and online harm, to struggles at school, our support line can offer emotional, practical and financial support to any family in Scotland. We also offer advice to anyone who is concerned about a child’s wellbeing.

Taking a child-centred approach, you will work to ensure the safety of children and young people by protecting and promoting their rights.

What we are looking for

You will be an inspiring leader and will possess a degree or diploma in social work, or equivalent professional qualification at SCQF level 9, in addition to recent significant experience in a relevant practice area relating to young people. Experience working in mental health, emotional wellbeing or trauma-informed support services is desirable.

What you can expect from us

As well as a rewarding career and development opportunities, we offer 40 days annual leave per year pro rata, a contributory pension scheme, generous maternity/adoption and paternity leave, flexible working opportunities and wellbeing support.

With a supportive and inclusive working environment, the salary for this role is £42,500 - £48,900 pro rate per annum covering 17.5 hours per week (21,250 to £24,450).

Our values

Living our values, you will make a direct impact to the lives of children across Scotland. With love, we put children first. With purpose, we transform children’s lives together. With strength, we do whatever it takes to protect Scotland’s children.

We believe all children should have hopes, dreams and opportunities. But for many they don’t exist. This has to stop. We must put children first.

We welcome and encourage applications from potential colleagues from all backgrounds, ethnicity, gender, sexual orientation, religion, belief, disability who share our values.

Do you have what it takes to join our team and help us protect children and keep them safe? We would love to hear from you.