Galashiels & Area Foodbank is looking for an organised and client-focusedFoodbank Co-ordinatorto help manage the day-to-day coordination of our foodbank service. There would be some required fixed hours on a Tuesday and for approximately an hour on Thursday morning, for collation of referrals, as well as an expectation of some attendance at the Foodbank in Galashiels on a Wednesday.

The role will support the ordering, collection, and distribution of food, liaising closely with clients, referral agencies, donors, volunteers, and Trustees. You will be a key point of contact for enquiries and so will help ensure food, in an efficient and respectful manner, reaches those who are in need.

Annual salary for a 15 hour week will be £11,700.

Key duties include:

• Coordinating weekly food requests with/from clients and referral agencies
• Liaising with food donors (e.g. supermarkets, schools, charities)
• Reconciling attendance and deliveries and following up as needed
• Managing the team mailbox and supporting rota coordination
• Assisting with Trustee meeting preparation and reporting
• Handling enquiries and updating GAF’s social media presence

About you:

• A practical and organised administrator who will have the best interests of those who use the foodbank firmly at the heart of their work
• A good communicator with a friendly, open and understanding approach
• Positive, flexible and adaptable. Able to work under pressure
• Comfortable building relationships with a wide range of people
• Confident and proficient using Microsoft applications

This is a rewarding, largely home-based role supporting people across Galashiels and the surrounding area. We believe in fairness, equality, diversity and inclusion: aspects of all four present on an ongoing and daily basis and we determine that these are constantly monitored amongst volunteers and those seeking our help and support. Galashiels & Area is an equal opportunities employer and positively encourages applications from eligible candidates.