Stirling District Citizens Advice Bureau
Stirling District Citizens Advice Bureau

Charity registered in Scotland SC007270

Stirling District Citizens Advice Bureau is a local, independent charity which provides free, impartial and confidential advice and information to give you the tools you need to sort out any issues or problems.

Closed vacancies
This vacancy has now closed

CAB Addiction Advice Project Worker

  • Part time
  • £27,117 pro-rata
  • Stirling
  • Closing 18th July 2022

Term:Fixed term for three years tied directly to the Henry Smith Foundation funding (continuation dependent on funding)

Hours:28 hours per week, flexible to meet the demands of the Service. These posts may include occasional evening and weekend work. A relevant secondment would be considered.

Leave:29 days Annual Leave, plus 10 days public holidays pro rata.

Location:Stirling District Citizens Advice Bureau (CAB), Norman MacEwan Centre, Cameronian Street, Stirling, FK8 2DX

Organizational Responsibility: Directly line managed by the Stirling District Citizens Advice Bureau CEO

Main Purpose:To provide immediate advice, information and representation to vulnerable individuals engaged in the Alcohol or Substance recovery process, recovery cafes, provide 2nd tier consultancy support to colleagues within Forth Valley Alcohol or Substance recovery services and where necessary, refer and support clients to access appropriate advice agencies

The advice and representation offered will focus on the consequences of the Welfare reform Act and the economic downturn – seeking to resolve the practical barriers and stressors that inhibit Alcohol or Substance misuse recovery – primarily (but not exclusively) Money, Benefits, Debt, and Housing

To represent clients at Social Security Appeal Tribunals and Disability Appeal tribunals focusing on those which are a consequence of Welfare reform and the economic downturn.

Delivering a series of training sessions to front line ADP workers primarily, (but not exclusively) on Money, Benefits, Debt, Financial capacity, Employment rights and Housing

Project Delivery

The three FTE CAB Addiction Advice Project workers cover Forth Valley Alcohol Drug Partnership area. One FTE based in Stirling, Falkirk and Clackmannanshire Proximity and access to advice on the frontline is essential and the workers would construct their availability and geographic location to maximise opportunity for Substance recovery staff and clients to engage with the minimum of obstacles.

Appointment to this post is conditional on two satisfactory references and a current PVG certificate.

Shortlist
This vacancy has now closed

CAB Addiction Advice Project Worker (Job Share)

  • Part time
  • £27,117 pro-rata
  • Falkirk/Clackmannanshire with administrative base in Stirling
  • Closing 22nd August 2022

Organizational Responsibility

Directly line managed by the Stirling District Citizens Advice Bureau CEO

Main Purpose: To provide immediate advice, information and representation to vulnerable individuals engaged in the Alcohol or Substance recovery process, recovery cafes, provide 2nd tier consultancy support to colleagues within Forth Valley Alcohol or Substance recovery services and where necessary, refer and support clients to access appropriate advice agencies

The advice and representation offered will focus on the consequences of the Welfare reform Act and the economic downturn – seeking to resolve the practical barriers and stressors that inhibit Alcohol or Substance misuse recovery – primarily (but not exclusively) Money, Benefits, Debt, and Housing

To represent clients at Social Security Appeal Tribunals and Disability Appeal tribunals focusing on those which are a consequence of Welfare reform and the economic downturn.

Delivering a series of training sessions to front line ADP workers primarily, (but not exclusively) on Money, Benefits, Debt, Financial capacity, Employment rights and Housing

Project Delivery

The three FTE CAB Addiction Advice Project workers cover Forth Valley Alcohol Drug Partnership area. One FTE based in Stirling, Falkirk and Clackmannanshire Proximity and access to advice on the frontline is essential and the workers would construct their availability and geographic location to maximise opportunity for Substance recovery staff and clients to engage with the minimum of obstacles.

Appointment to this post is conditional on two satisfactory references and a current PVG certificate.

Admin Location:

Stirling District Citizens Advice Bureau (CAB)

Norman MacEwan Centre

Cameronian Street

Stirling

FK8 2DX

Shortlist
This vacancy has now closed

The VULNERABLE PERSONS FUEL POVERTY OUTREACH WORKER, funded by the Scottish Southern Energy Network, will work with Stirling CAB to identify and support families and elderly people suffering fuel poverty within rural Stirling District.

  1. To ensure that vulnerable clients in the SSEN supply area, are supported to access the Priority Services Register. To help educate and inform, enable and empower clients to take appropriate action to manage their fuel usage and build their capacity around such via basic energy efficiency advice and instruction; and by linking up with the Bureaus specialist Energy Advice Service, increase access to specialist energy advice & related grants / financial support / products that reduce energy usage – low energy light bulbs, draught proofing, insulation, energy efficient white goods.
  2. To provide holistic advice which fulfils the objectives of the project – maximise income (via benefit health checks / QBC and claims, up to but excluding type 3 - representation); working closely with the Bureaus Tackling Rural Isolation Support Service, and by liaising with the Bureaus specialist Energy Advice Service, reduce fuel debts via access to grants (e.g. Energy saving trust and budgeting / basic debt advice. Identify and assist vulnerable clients in the SSEN supply area to obtain cheaper providers by liaising with the Bureaus Energy Best Deal worker.
Shortlist
This vacancy has now closed

Carers Welfare Right Adviser

  • Full time
  • £27,117
  • Stirling
  • Closing 17th October 2022

Main Purpose

To provide immediate holistic person centered advice, information and representation to unpaid carers & support to colleagues working with unpaid carers and where necessary, refer and support clients to access appropriate advice agencies

The advice and representation offered will focus on the consequences of the Welfare reform Act and the economic downturn – seeking to resolve the practical barriers and stressors that impact on Unpaid Carers, primarily (but not exclusively) Money, Benefits, Debt, and Housing

This new innovative service to the Unpaid Carers community will:

  • Support income maximisation & represent clients at Social Security Appeal Tribunals and Disability Appeal tribunals focusing on those which are a consequence of Welfare reform and the economic downturn (when required).
  • Deliver a series of training sessions/information sessions to front line unpaid carers support groups primarily, (but not exclusively) on Money, Benefits, Debt, Financial capacity, Employment rights and Housing

Project Delivery

The Unpaid Carers Welfare Rights Adviser will cover Stirling & Clackmannanshire Districts and access to advice on the frontline is essential and the worker would construct their availability and geographic location to maximise opportunity for unpaid carers to engage with the minimum of obstacles.

Appointment to this post is conditional on two satisfactory references and a current PVG certificate.

Organizational Responsibility: Directly line managed by the Stirling District Citizens Advice Bureau CEO

Shortlist
This vacancy has now closed

Energy Advice Worker

  • Full time
  • £27,117
  • Stirling
  • Closing 16th December 2022

Fixed term for 1 Yr in the first instance ( till Winter 23)

The Energy Advice Project is a new and innovative approach that extends & increases our ability to help vulnerable energy consumers in the Stirling Council Area. It is unique, in that Stirling Citizens Advice Bureau (CAB) is reaching out to the people who need help, rather than expecting to find them at specific events. The Energy Advice Service moves beyond the traditional ‘advice’ only model typical of most CABs, to actually delivering change with a capital budget and strong referral relationships to more specialist energy advisors.

The Energy Advice Project will work to prevent and reduce fuel poverty and health inequality in Stirling District, in a time of desperate need, by increasing the capacity of our established, trusted and accessible local presence & total advice architecture, to help those in crisis reduce their energy bills and keep warm with a specialist energy advice worker, (supported by frontline volunteer advisers), who will deliver practical advice and support and advocacy to navigate utility company hurdles, provide access to energy saving items, deliver crisis intervention support & increase access and understanding on the full range available grant assistance.

Stirling CAB has an established energy advice footprint & is well versed in utility company management processes and current industry products, helping vulnerable people navigate complex, challenging and confusing utility issues.

This Energy Advice Service workers focus is vulnerable consumers irrespective of their housing tenure primarily (but not exclusively) where:

• Household's first language is not English

• Households are digitally excluded

• Households are lone parent families

• Households with a person living with a disability or essential medical needs

• Households with other protected characteristics as defined by the Equality Act 2010

Shortlist
This vacancy has now closed

Housing/Homelessness Advice Worker

  • Part time
  • £27,117 pro-rata
  • Stirling
  • Closing 12th December 2022

Main Purpose:

Stirling CAB seeks to develop an Independent Homelessness Advice & Representation Prevention Service to respond to the COVD19/cost of living crisis legal impact area of housing to prevent homelessness by the provision of advice, advocacy, casework support and heritable representation, across the Stirling Local Authority Area.

To provide a 2nd tier consultancy support service to the total architecture of Stirling CAB advice services, to build its capacity & increase seamless access to heritable social justice for Stirling CAB clients.

Job description:

Your duties will be to act as a Homelessness Advice & Representation Prevention Service advice worker in the Stirling CAB team with prime responsibility for COVD19/cost of living housing/homelessness impact areas. You will be expected to support the CAB service particularly in helping to ensure that CAB complies with its regulatory responsibilities.

Flexible duties:

There will be times when you may be required to undertake additional tasks, duties and responsibilities within your capabilities. Stirling CAB, acting through the CEO, reserves the right to vary your tasks, duties and responsibilities at any time and from time to time according to the needs of the Employer’s business. However, you will not be assigned to duties or required to perform services which you cannot reasonably perform or which are outside the range of your normal skills and experience.

The impartial and independent advice, information, casework support and representation offered will focus on access to legal housing /homelessness advice to overcome the practical barriers caused by the COVD19 pandemic/cost of living crisis and giving holistic and sustained support to overcome these. In line with S.Gov guidance & Public Health Scotland guidance, the Independent Homelessness Advice & Representation Prevention Service will be available at a range of easy access locations for the target group throughout Stirling Local Authority area. Training on legal housing/homelessness prevention issues & 2nd tier legal consultancy support will also be provided to Stirling CAB staff & volunteers and third sector stakeholders.

For an information discussion about the post contact Craig Anderson, CEO CraigAnderson@StirlingCAB.casonline.org.uk

01786 464773

Shortlist
This vacancy has now closed

Trustees

  • Management Board
  • Unpaid
  • Stirling
  • Closing 20th January 2023

Stirling District Citizens Advice Bureau is looking for new trustees who would like to contribute to a vital service in their community.

About the Bureau

Our Bureau has been providing free, impartial advice since 1939, and continues to deliver an essential service, empowering local people to navigate the cost of living crisis and many other challenges. As an independent charity, this is only possible thanks to the support of our volunteers, including trustees.

We have grown and modernised in the past decade, launching a variety of projects and forming innovative partnerships. These have enabled us to expand and diversify our services, working in Stirling city centre, in rural outreach locations and co-located with partners, as well as providing advice by email and telephone. We work with partners ranging from NHS addiction and mental health services to local foodbanks.

About the roles

We are looking for new trustees who are aligned with our values and would like to use their skills and experience to help develop the Bureau's work. Successful candidates will have access to induction training provided by Citizens Advice Scotland and will join a supportive team of existing trustees and management.

As a trustee, you will work collectively to ensure good governance, attending regular board meetings, occasional strategy sessions and an AGM. The board sets the Bureau's strategic direction, oversees its financial position and works with management to secure new sources of funding. We encourage trustees to make use of their individual skills and interests, joining topic- or issue-based sub-groups.

We would be particularly interested to hear from people with the following skills/experience:

  • IT
  • Legal
  • Human resources / employment law
  • Management/strategy
  • Local council administration/service delivery
Shortlist
This vacancy has now closed

Background:Poppyscotland heads a funding partnership of several other charities that support the armed forces community. This partnership has funded the CAB service to deliver an advice and support service to the armed forces community. The armed forces community is defined as those personnel who are currently serving, those who have served in the past, and their dependants. (This definition also includes certain Merchant Navy personnel).

Main Purpose: ASAP Regional Support Officer will work with the Citizens Advice bureaux in the defined regional areas. The officer will provide advice to members of the armed forces community, support bureaux in the provision of advice to the armed forces community, will co-ordinate regional activities and may provide training

Responsibilities

• To undertake advice for members of the armed forces community

• To support bureaux advice workers in their handling of advice and support to the armed forces community by providing effective consultancy and guidance

• To establish good working relationships with each bureau in the defined regional area

• To participate in the identification of staff training needs and in the development of training materials and training plans, in association with national and regional colleagues,

• To provide training to volunteer and other advisers working in the relevant areas in order to maintain up to date approaches to benefits and other advice issues for the armed forces community

• To work with other voluntary and statutory agencies in promoting the growth of armed forces community advice and support in the relevant areas, including awareness raising work with community groups

• To establish and maintain a database of specialist agencies for referral purposes

• To establish and develop working relationships with other relevant agencies

• To monitor the operation of the Armed Services Advice service and identify areas of development

• To maintain accurate, confidential records of all casework in keeping with CAB service requirements

• To record and collate the amounts of benefit income raised and other statistics in order to contribute to the social policy work of the region

• Undertake any other reasonable duties as requested by the CEO

Team Work

• Attend and participate in the national and regional Armed Services Advice project team meetings

• Liaise closely with the ASAP Co-ordinator, Citizens Advice Scotland and other regional support areas

Accountability

• Provide written reports for and attend 3 monthly supervision sessions and annual appraisal

• Provide reports for and attend any regional group meetings

Shortlist