As Engaging Communities and Volunteer Officer for Scotland you will join us at an exciting time as we expand our work to more effectively reach out to, engage and support more people to live well with all types of diabetes, to prevent or delay the onset of Type 2 diabetes and ultimately to achieve our vision of a world where diabetes can do no harm.

We’re working to build and grow a powerful movement of people helping to achieve a world where diabetes does no harm. The Engaging Communities and Volunteering Officer will be part of a team, working alongside the diabetes community, which empowers people, communities and organisations to raise awareness, influence change and support people affected by diabetes to live well and access better care.

Role Responsibility

• Engaging and building sustainable links across diverse communities to tackle the inequality that can exist in diabetes care and support.
• Deliver our ambitions across community engagement and volunteering in line with Scotland team plans.
• Collaborate with the diabetes community, and develop relationships with new partners, co-creating opportunities to work together and grow the movement of people working to create a world where diabetes does no harm
• Continuously improve our impact through test and learn approaches to community engagement and volunteering
• Support the capacity building of people and volunteers drawing on their strengths and skills, empowering them to act, support others and influence change capturing their insight and experience to inform our thinking and work.
• Inspire and motivate people and organisations to get involved in our work through volunteering, fundraising and campaigning

The Ideal Candidate

You will be a dynamic and inspiring individual experienced in all aspects of project management. You will be skilled in developing and delivering programmes which support people in challenging circumstances, working with people and communities to improve life outcomes. You will be experienced in recruiting and motivating volunteers. You will understand the needs of diverse groups and be passionate about ensuring that support is developed collaboratively with people with lived experience enabling them to live well and access better care. You will have excellent communication and engagement skills which enable you to grow and nurture relationships with a complex set of stakeholders, including people with lived experience, volunteers and community organisations.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

As Office Manager/Executive Assistant for Scotland you will join us at an exciting time as we expand our work to more effectively reach out to, engage and support more people to live well with all types of diabetes, to prevent or delay the onset of Type 2 diabetes and ultimately to achieve our vision of a world where diabetes can do no harm.

We’re working to build and grow a powerful movement of people helping to achieve a world where diabetes does no harm. The Office Manager/Executive Assistant will be part of a team, working alongside the diabetes community, which empowers people, communities and organisations to raise awareness, influence change and support people affected by diabetes to live well and access better care.

Role Responsibility

• Provide administrative services and support, including minute taking, sourcing venues, liaising with outsourced suppliers.
• Provide an excellent customer experience to members of the public by being the first point of contact for general queries, managing Scotland mailboxes, responding to questions and/or signposting to the relevant colleagues.
• Provide information, support and responses to national enquiries, including people living with diabetes who contact the Scotland office.
• Implement and oversee a range of processes to a high-level including finance, health and safety, GDPR and other compliance requirements.

The Ideal Candidate

You will be a team player, with a passion for working with people. You will build effective working relationships at all levels, both internally and externally, while demonstrating discretion with confidential matters. You will be flexible and have a proactive approach with the ability to work on own initiative. Compassion and openness is essential when providing a first-line response to people seeking support.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.