Elpis Trust delivers a person centred housing support service to 19 young women who are experiencing homelessness or are care leavers aged between 16-25 years. The supported accommodation is based in the Core service and satellite flats in the Ruchill and Maryhill area of Glasgow. Elpis provides a high-quality support service which addresses young woman’ identified and assessed needs and reflects the aims of the service to work within relevant organisational and statutory policies, including health and safety, employment and equality laws. This includes adhering to Scottish Social Services Council codes of practice, National Care Standards and contractual requirements. Staffs work closely with the young women to write up support plans and deliver an individually tailored service, utilising Ladders to Success and GIRFEC, SHANARRI Outcomes.

Job Purpose:

To have specific working responsibility at present for 19 vulnerable young women, 9 living in the Core building and 10 in scatter flats (to include mother & baby flats) in the Ruchill and Maryhill areas of Glasgow.

Key Responsibilities:

• Provide direct support to young women who have experienced homelessness and/or have a variety of complex emotional and mental health needs.
• Provide support to young women in all areas of service.
• Establish a supportive relationship with each young woman, enabling them to maximise their own resources in order to improve their quality of life, and to assist each young woman to be as independent as possible in all aspects of their daily life, in line with their support plans.
• On a daily basis assist and support young women to carry out identified housing support tasks to ensure that they maintain and sustain their accommodation and be flexible and responsive to meet the changing needs of the young women, as well as the housing support service itself.
• Problem solve unexpected and difficult issues that may arise during shift and deal with challenging behaviour when lone working, use own initiative in order to support the young women’s complex issues, and make decisions based on current assessments of risk, following set risk assessments protocols and procedures.
• Resolve complex young women issues, involving discussion with colleagues and relevant agencies through reviews and meetings, ensuring correct procedures are followed.
• Risk assess young woman’s needs and actions and consult with appropriate people such as line manager, social worker, case worker.
• Complete and update all relevant paperwork including housing support plans, risk assessments and case notes for each young woman, complying with National Care Standards, SSSC Codes of Practice, GIRFEC model of outcomes (SHANARRI) to ensure person centred service delivery and to meet service aims.
• Complete regular health and safety welfare checks of the young women, the building environment and equipment, reporting and dealing with any issues raised during these checks.
• Inform line management of any areas of concern or significant change when delivering young women support, to ensure that appropriate risk assessment is undertaken.
• Carry out all duties in compliance with Elpis Trust’s policies and procedures.
• Actively participate in 3 monthly support, supervision and observation.
• Work closely with and with direction from the Duty Manager, to plan and deliver young women’s identified support needs.
• Work co-operatively as part of a team including attending and contributing to team meetings and work in co-operation with other members of the support team, as well as colleagues from other agencies.
• Communicate in a knowledgeable, confident and professional manner with external agencies, including social workers, case work team, commissioning team, carers and relatives of young women. This may include email, telephone calls, letters or face to face meetings.
• Communicate with other team members in a respectful and supportive manner in order to promote positive team work and cohesion.
• Ensure the young women’s views and wishes are central to your work and encourage a high level of young women participation.
• To actively participate in identified training, on-going supervision and performance development.

Note: Duties will be reviewed and modified in line with the exigencies of the service.

Knowledge, education, qualifications, competences and experience:

Essential:

• Membership of the Protecting Vulnerable Groups Scheme.
• Able to meet registration requirements with Scottish Social Services Council, Health and Social Care at S.V.Q. level 3, or be willing to achieve qualifications within specified timescale.
• Have an awareness of relevant National Care Standards and their application to work practice.
• Understand and adhere to the Codes of Practice from Scottish Social Services Council.
• Willing to maintain and enhance own knowledge, practice and competency.
• Previous experience working in Social Care.
• Be registered with SSSC or apply for registration within three months of start date.

Desirable:

• Experience of working with vulnerable young women and an understanding of the issues and needs involved.

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About the role & your responsibilities:

As a Support Worker at Holiday Support, you will play an active role in the set-up, delivery and development of play activities, encouraging and enabling children and young people to play and socialise in an inclusive way. There will be some requirement to assist and undertake personal care with individual children when required.

About you:

Do you get a buzz from helping children and young people create laughter, mess and happy memories? Then we would love you to be a part of our team.

This job is for you if you have:

• Experience of working with children and young people in a play or youth work setting or, alternatively, in a home environment
• An empathetic approach with the ability to trust in others
• An ability to work in a flexible manner, as an individual and as part of a team
• The ability to register to successfully with the Scottish Social Services Council (SSSC), and undertake an acceptable PVG check

GAMH services support people with mental health problems to recover and lead self-determined and purposeful lives. We currently have vacancies for reliable and enthusiastic people who can commit to our core values of equality, inclusion, and recovery. GAMH is a Scottish Living Wage accredited organisation and is committed to Fair Work First principles for all employment terms and conditions. Our Learning and Development Programme guarantees that you have continuous training opportunities to ensure that you have all the skills you need for the job as well as meeting the requirements for SSSC registration.

We are seeking Assistant Project Workers to join our city-wide Self-Directed Support Service and Service Centres located across the city. In this role, you will provide personalised support to adults experiencing or recovering from mental health challenges.

As an Assistant Project Worker, you will build supportive and trusting relationships with individuals, helping them achieve their personal goals and maintain their wellbeing. You will also demonstrate strong communication and organisational skills, ensuring that all personal planning guidelines are followed and that you work effectively alongside our key referrers and partner agencies.

While knowledge of the role and purpose of a social care worker is desirable, full induction and training will be provided. This includes training on the SSSC Codes of Practice, the National Care Standards, and how these frameworks apply to your role.

A qualification at SVQ Level 2 (or equivalent), or a willingness to work towards achieving this qualification, is essential.

As these services are registered with the Care Inspectorate, you will be required to pay an annual fee to maintain your registration.

Applicants must be able to demonstrate the values and attitude required to work with people who are living with mental health challenges and who may have complex needs and be able to work flexibly; some early morning, evening and weekend working may be required.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applications from all sections of the community. Accordingly if you have any particular requirements regarding your application, please contact Laura Middell, Central Resources Director, on 0141 552 5592.

These posts are regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. An offer of work with Glasgow Association for Mental Health will be subject to the outcome of this check being satisfactory.